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"No complaints"

"Staff was attentive, polite and very friendly. Breakfast was fresh and available each morning. The entire complex was clean and had a warm feeling to it. I would definitely stay here again. "

"The Best Western is our go-to when we visit friends and family in Chico. It's clean, centrally located, and has an outdoor pool. The complimentary breakfast includes lots of options. My kids love the waffles."

"It is what it is for an Old Town buildings are run down they make the best of what they've got the staff is amazing the bed was wonderful the shower worked there was hot water the TV worked and the refrigerator works. The room did smell a little stale but nothing that a little bit of essential oil didn't fix."

"This is a beautiful hotel. The Grill has excellent food, although a little pricey. Great location to the college. "

"Front desk staff person was delightful. Loved the bed."

"Clean room! Really nice staff! Easy check in and out! Super comfortable bed."

"The bathroom in the rooms had a very foul sewage smell coming from it. It was difficult to use the bathroom. Also the shower heads water pressure was very low."

"Normally I don't have any problems and enjoy staying here, but this time our toilet was clogged, the tv remote was broken, and the a/c shut off in the middle of the night. The pool was also unbearably cold despite the hot weather."