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"Outdoor pool needs to be heated… I get it that Chico is usually warm, however, it needs to be heated when it’s NOT warm in Chico, which it wasn’t that warm the weekend we were there. The hot tub was GREAT! "

"Room was excellent night staff was great friendly and helpful day clerk was extremely rude and disrespectful to my friend tried to place illegally charges on the room because my friend I've never seen someone behave so I kind hateful and I won't be going back "

"Very nice hotel. I had no complaints"

"Everything was very clean and the room was spacious. Staff was very friendly."

"We were given an ADA room, we don't require ADA amenities so we didn't have the counter space, seating, etc that we are accustomed too, the shower was a roll in shower so there was water everywhere when we showered making it slippery and dangerous for us when using the bathroom. The hot tub didn't work, it was warm but the timer didn't turn the bubbles on. I called the front desk and asked for an extra pillow on our first night and they never brough it. I had to call again in the morning to make sure we had it for our last night."

"The sleeping space was good but the entrance and bathroom was full of ants and it smelled of pesticides. We had mentioned it to the staff and they were happy to clean it up but the next day it was back to the way it was with ants."

"Great! "

"Our favorite place to stay when visiting the area. Rooms are clean breakfast is always delicious and the hot tub and pool area is great. "

"All the pillows were damped and smelled like some fragrance. Checked in so late and had to get up early so I didn’t change rooms. Would not recommend. They gave me the worst room in the hotel. "