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"The General Palmer is a gem. I am never disappointed in my stay. "

"100 % NOT RECOMMENDED First both rooms dirty, spots in the halls, dog food spilled everywhere by entry, dogs barking, sauna broke, pool yellow, black mold on ac/heater, blood on bathroom mirror!! VERY UNACCEPTABLE! My limited edition shorts were left in the sheets on bed. Called and housekeeping done stole them! I'll file a police report when I get back in a couple weeks! And dont get caught wearing them!! "

"Old hotel but nice, enjoyed the experience and property and rooms were clean"

"Room smelled old and Dusty. I paid for a room with a queen and a single. I got a supposed upgrade to one room with a queen. Was not happy. The bed was concave. The water pressure in the shower was awful. I had to jump up and down just to get wet. The hotel itself is beautiful but the rooms are not worth a night's stay. "

"Such a relief staying here after a long trip. "

"Staff was friendly and helpful. Room was clean. Breakfast was above average."

"Not quite as nice as other BW+s i have stayed at. Dated furniture and rugs"

"Solid affordable stay in Durango. Its become our go to when visiting friends and family. Hot tub is a nice bonus."

"Felt safe with very easy parking. Kind helpful staff with a great breakfast spread Room was ok Clean but bed was not real comfortable Hot water took forever Landscaping outside dying but perhaps there are water restrictions as the area has been quite dry Great access to nice walking path along the Animas river!"