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The Zuri Dumai

3.5 star property
Hotel in Dumai with free airport shuttle and fitness centre

Photo gallery for The Zuri Dumai

Poolside bar
Poolside bar
Lobby
Junior Suite
Restaurant

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free airport shuttle
  • Bar
  • Pool
  • Gym
  • Room service
  • Housekeeping
The current price is AU$58
includes taxes & fees
14 Aug - 15 Aug

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
LED TV
Separate bedroom
Bidet
Private bathroom
Hairdryer
Coffee/tea maker
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Soundproofed
Air conditioning
LED TV
Separate bedroom
Rainfall showerhead
Bidet
Bathrobes
Private bathroom
  • 43 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Soundproofed
Air conditioning
LED TV
Separate bedroom
Bidet
Private bathroom
Hairdryer
Coffee/tea maker
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

Highlights

Soundproofed
Air conditioning
LED TV
Separate bedroom
Bidet
Private bathroom
Hairdryer
Coffee/tea maker
  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds
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About the area

Map
Jl. Jend. Sudirman, No. 108, Dumai, Riau, 28813

What's nearby

  • Dumai Port - 17 min walk - 1.5 km
  • Taman Bukit Gelanggang - 2 min drive - 2.3 km
  • CITIMALL Dumai - 5 min drive - 3.4 km
  • Dumai Port TPI - 5 min drive - 5.7 km
  • Pertamina Dumai Hospital - 12 min drive - 5.7 km

Getting around

  • Dumai (DUM-Pinang Kampai) - 13 min drive

Restaurants

  • ‪Fitria Sari Rumah Makan - ‬5 min walk
  • ‪RM Minang Indah - ‬5 min walk
  • ‪RM. Pak Datuk 2 - ‬5 min walk
  • ‪Bandrek House 46 - ‬2 min walk
  • ‪Restaurant Pepito. Comfort Hotel Dumai - ‬8 min walk

About this property

The Zuri Dumai

Property highlights
A free return airport shuttle, a poolside bar and dry cleaning/laundry services are just a few of the amenities provided at The Zuri Dumai. Be sure to enjoy a meal at Makan Place, the on-site restaurant. Free in-room WiFi is available to all guests, along with a bar and a gym.
You'll also find perks such as:
  • An outdoor pool
  • Free self-parking
  • A banquet hall, concierge services and multilingual staff
  • 4 meeting rooms, luggage storage and a front desk safe
Room features
All 111 rooms feature comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches such as late-night room service and free WiFi.
Other amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with showers and bidets
  • 42-inch LED TVs with satellite channels
  • Daily housekeeping and desks

Languages

English, Indonesian

Similar properties

Breakfast, lunch, dinner served; international cuisine

Grand Zuri Dumai

  • Pool
  • Spa
  • Parking included
  • Free WiFi
8.2 out of 10, Very good, 17 reviews
Grand Zuri Dumai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 10:00 AM to 4:00 PM at scheduled times and on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Makan Place
  • Zuri on Top

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 4 meeting rooms
  • Conference centre

Accessibility

  • No lift

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: IDR 200000 per night

We have included all charges provided to us by the property.

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts
Pool access available from 6:00 AM to 7:00 PM

Property is also known as

The Zuri Dumai Hotel
The Zuri Dumai Dumai
The Zuri Dumai Hotel Dumai
The Zuri Dumai CHSE Certified

Frequently asked questions

Does The Zuri Dumai have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM to 7:00 PM.

How much does it cost to stay at The Zuri Dumai?

As of 7 Aug 2025, prices found for a 1-night stay for 2 adults at The Zuri Dumai on 14 Aug 2025 start from AU$58.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Zuri Dumai pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Zuri Dumai?

Self-parking is free at this property.

What time is check-in at The Zuri Dumai?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at The Zuri Dumai?

Checkout is at noon. Late checkout is available for a fee.

Does The Zuri Dumai provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs from 10:00 AM to 4:00 PM on request.

Where is The Zuri Dumai located?

Situated in Dumai, this hotel is within 1 mile (2 km) of Siak Castle, Dumai Port and Taman Bukit Gelanggang. CITIMALL Dumai is 2.3 mi (3.7 km) away.

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The Zuri Dumai Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 7 out of 8 reviews
Rating 8 - Good. 1 out of 8 reviews
Rating 6 - Okay. 0 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 0 out of 8 reviews

10/10

Cleanliness

8.8/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome experience at The Zuri. Short visit make it home. Thanks for the for excellent and friendly staff.
Stayed 1 night in Feb 2024

10/10 Excellent

Wipawee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception is very nice and helpful. FB team has good service. Breakfast is variety. Room and amenities are good. Hotel driver is also nice.
Stayed 1 night in Apr 2025

8/10 Good

Stephen James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

business trip to Dumai

all good, I arrived late at night, receptionist was friendly and polite. Breakfast was complete, large buffet
Stayed 1 night in Mar 2024

10/10 Excellent

Dinoir

Stayed 5 nights in Jan 2025

10/10 Excellent

YeeVonne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

James

Stayed 1 night in Jan 2024