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Reviews of Deerpark Lodge

3.5 out of 5
Deerpark Lodge
Castleknock Rd, Dublin, County Dublin

Reviews

6.8
Rating 10 - Excellent. 4 out of 19 reviews" "
Rating 8 - Good. 7 out of 19 reviews" "
Rating 6 - Okay. 1 out of 19 reviews" "
Rating 4 - Poor. 5 out of 19 reviews" "
Rating 2 - Terrible. 2 out of 19 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Property was convenient for what we needed. Parking was free and secure, easy access to centre of Dublin. Only thing that could have been better was the shower, better temperature and pressure.
Stayed 2 nights in Sep 2021

8/10 Good

Linas Dainoras

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from T on 10 Sept 2021
Thank you for your nice rating appreciated.

4/10 Poor

Sam

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The staff seemed nice enough but they basically just gave us a key and a room number. Didn't tell us that the doors get locked and there's a code or what the code was and when we left they just took the key and didn't say anything. The bathroom was dirty and the bath tub was cracked and was the sink. The toilet wasnt clean properly either. The doors haven't been looked after so you have to really pull it to close the door and it must be every door because you can always year a door slamming. It's also very hard to get hold of member of staff.
Stayed 1 night in Sep 2021
Response from T on 8 Sept 2021
Sorry you didn’t enjoy your stay with us.. Due to covid restrictions which are still in place we keep interaction to a minimum . All our doors have self closing its us mandatory for fire safety. Apologies

10/10 Excellent

rod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in Aug 2021
Response from T on 31 Aug 2021
Thank you so much for your great review really appreciate Theresa

8/10 Good

Frank

Stayed 14 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Windows in bedroom could not be locked closed
Stayed 1 night in Aug 2021
Response from T on 31 Aug 2021
Thank you for review appreciate Windows are not allowed to be locked for safety reasons Regards Theresa

4/10 Poor

Thomas

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs a total makeover or knocked
Very pleasant staff , but I’m afraid that’s all I can say that was nice. My double room had bunk bed and a single bed . No bed side lockers or lamps . Mattress was well past it’s best by date . Bathroom needed to be power washed as the tiles on the floor and walls were filthy. It’s in an amazing location. Car parking out front for free was great . But , the guest house is long past 3 stars or two star, it’s tired and unloved .
Stayed 1 night in Aug 2021
Response from T on 17 Aug 2021
I am sorry that you had an unpleasant stay at Deerpark. On receipt of your review I personally checked this room .. The room is a large family room it contains I double bed 1single bed and bunk beds very popular with families. The room does have bedside lockers and lamps ..fridge tea coffee facalites multi channel tv and a light continental breakfast included in the price …I found the bathroom in clean condition your power washing commment complete exaggeration.. Deerpark is very much loved as a family business for many years ..it is so disheartening to receive these unwarranted comments after all our struggles operating throughout COVID..these untruths are very damaging to any business we operate at 100 per occupancy mostly loyal repeat customers

4/10 Poor

JAMES J.

Business traveller
Disliked: Cleanliness, property conditions & facilities
Not to be repeated
This property was not up to scratch. the room was clean but only just and the sheets on the bed were clean but not pressed. No sink plug in sink . Good working TV with sattelite channels was appreciated. Quiet a few famalys staying so early morning crying from Children and wooden floors left a sleep in impossible.
Stayed 1 night in Aug 2021
Response from T on 17 Aug 2021
Sorry you didn’t enjoy your stay I am baffled re the non pressed sheets as we get our laundry from an outside company cleaned and pressed twice weekly..sorry about the missing sink plug we could have rectified that immediately had we been informed..we are very popular with families due to our location at the Phoenix park with many attractions for children unfortunately we have no control over children crying ..all carpets had been replaced due to COVID recommendations for cleaning purposes Apologies once again

10/10 Excellent

Mahmoud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Deerpark Lodge on 17 Aug 2021
Many Thanks for your review.

8/10 Good

Fiona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Deerpark Lodge on 17 Aug 2021
Many Thanks for your kind Review

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly ownee, comfortable. Would definitely stay again
Stayed 1 night in Jul 2021
Response from T on 30 July 2021
Thank you so much for your kind words much appreciated Regards Theresa

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from D on 28 July 2021
Thank You

8/10 Good

Satish

Liked: Cleanliness
overall I am happy with my stay
Stayed 2 nights in Jun 2021
Response from ta on 21 June 2021
Thank you , We hope to see you again some time.

2/10 Terrible

Fred

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Dp. on 15 May 2021
This guest did not stay in our B&B , Our front desk closed at 9.30 pm clearly stated in our guidelines and his booking was made after 10.20 pm so was unable to check-in .

10/10 Excellent

Fabiano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hope to come back
Best place to stay in my opinion, they are not in city center which is great, the house is cosy, everything worked as we wanted. The staff received us well.
Stayed 4 nights in Sep 2021

4/10 Poor

Gianluca

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
low cost, low confort. la struttura avrebbe bisogno di una ristrutturazione, soprattutto dei bagni
Stayed 4 nights in Sep 2021

2/10 Terrible

Federico

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deludente
Abbiamo girato l'Irlanda in lungo e in largo, soggiornando sia in hotel che in b&b sia in alloggi modesti ma puliti. Questo è sconsigliato. Doccia sporca, colazione non fatta x lo stesso motivo
Stayed 1 night in Sep 2021

4/10 Poor

Raymond Bruins

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Oud, viezig, te weinig handdoeken. Ontbijt was wit brood met jam of jam, geen koffie. Geen aanrader
Stayed 1 night in Sep 2021
Response from T on 5 Sept 2021
I am sorry you didn't enjoy your stay. Had you asked we could have provided you with extra towels, we just leave out a standard amount of towels for each number of guest. Regarding breakfast available this morning was the following : * selection of juices * selection of yogurts, * fresh fruits, * selection of cereals, I have personally offered you a basket of toasted brown bread and you declined. You did asked for a cooked breakfast but unfortunately we only offer Continental Breakfast Regards Deerpark Lodge

8/10 Good

Klaudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location very close to Phoenix Park where you actually can meet deers. The room was spacious and clean, the bathroom too. In this b&b we had everything what we needed for a weekend trip to Dublin. Heartily recommend.
Stayed 2 nights in Sep 2021