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The hotel is in a great position as I like to use the bars and restaurants in the Emirate Hills. And the hotel swimming pool is a particular attraction. The staff are always delightful and super helpful, it’s my second time staying here and I’m sure I will stay again.
Michael
Stayed 5 nights in Apr 2024
Response from Jony on 18 Apr 2024
Hi Michael,Thank you for sharing a great review.It makes us incredibly happy to hear that you enjoyed your stay at Vida Emirates Hills. You totally made our day!We can’t wait to have you back for more good times at Vida!-Jony Yadav, Management Office
I enjoyed the products and breakfast the most. The staff was very accommodating and helpful. The room was comfortable and quiet. The breakfast was impressive with options of both a la carte and buffet. We played golf at the nearby course and had a nice view.
Andrea
Stayed 3 nights in Mar 2024
Response from Jony on 3 Apr 2024
Hi Andrea,Thank you for sharing a great review.It makes us incredibly happy to hear that you enjoyed your stay at Vida Emirates Hills. You totally made our day!We can’t wait to have you back for more good times at Vida!-Jony Yadav, Management Office
Hi Duncan, Thank you for sharing a great review. It makes us incredibly happy to hear that you enjoyed your stay at Vida Emirates Hills. You totally made our day! We can’t wait to have you back for more good times at Vida!-Jony Yadav, Management Office
Great modern hotel with spacious rooms with great views. Perfect location with a car so you can get in & out easily to different parts of Dubai. Bars & restaurants on site were spot on for a wide selection of food & drinks. Was exactly what I needed, & look forward to staying again.
Duncan
Stayed 3 nights in Jan 2024
Response from Jony on 29 Jan 2024
Hi Duncan, Thank you for sharing a great review. It makes us incredibly happy to hear that you enjoyed your stay at Vida Emirates Hills. You totally made our day! We can’t wait to have you back for more good times at Vida!-Jony Yadav, Management Office
Can’t thank the staff enough for my experience staying here. Looking forward to my next trip already
Sean
Stayed 2 nights in Nov 2023
Response from Jony on 24 Nov 2023
Hi Sean, Thank you for sharing a great review. It makes us incredibly happy to hear that you enjoyed your stay at Vida Emirates Hills. You totally made our day! We can’t wait to have you back for more good times at Vida!-Jony Yadav, Management Office
My second stay here. Staff is very polite and professional. Rooms are good size and clean. The breakfast buffet is amazing. Can't think of any negatives.
Kim
Stayed 2 nights in Oct 2023
Response from Jony on 15 Oct 2023
Hi Kim, Thank you for sharing a great review. It makes us incredibly happy to hear that you enjoyed your stay at Vida Emirates Hills. You totally made our day! We can’t wait to have you back for more good times at Vida!-Jony Yadav, Management Office
Hi Israa, Thank you for sharing a great review. It makes us incredibly happy to hear that you enjoyed your stay at Vida Emirates Hills. You totally made our day! We can’t wait to have you back for more good times at Vida!-Jony Yadav, Management Office
Hi Basem, Thank you for sharing a great review. It makes us incredibly happy to hear that you enjoyed your stay at Vida Emirates Hills. You totally made our day! We can’t wait to have you back for more good times at Vida!-Jony Yadav, Management Office
Hi Olivier, Thank you for sharing a great review. It makes us incredibly happy to hear that you enjoyed your stay at Vida Emirates Hills. You totally made our day! We can’t wait to have you back for more good times at Vida!-Jony Yadav, Management Office
Hi Tina, Thank you for sharing a great review. It makes us incredibly happy to hear that you enjoyed your stay at Vida Emirates Hills. You totally made our day! We can’t wait to have you back for more good times at Vida!-Jony Yadav, Management Office
10/10 Excellent
Wathik
9 Aug 2023
Wathik
Stayed 1 night in Aug 2023
Response from Jony on 11 Aug 2023
Hi Wathik, Thank you for sharing a great review. It makes us incredibly happy to hear that you enjoyed your stay at Vida Emirates Hills. You totally made our day! We can’t wait to have you back for more good times at Vida!-Jony Yadav, Management Office
Great price point. Fantastic service. Rooms are well appointed. Restaurant on 2nd floor was good. I’d recommend Vida to anyone!
Wathik
Stayed 3 nights in Aug 2023
Response from Jony on 8 Aug 2023
Hi Wathik,Thank you for sharing a great review.It makes us incredibly happy to hear that you enjoyed your stay at Vida Emirates Hills. You totally made our day!We can’t wait to have you back for more good times at Vida!-Jony Yadav, Management Office
Very good hotel, lovely room overlooking the golf course .Away from the hustle and bustle of Dubai generally nice pool Very good breakfast Would recommend this hotel
conrad
Stayed 2 nights in Jun 2023
Response from Jony on 2 July 2023
Hi Conrad,Thank you for sharing a great review.It makes us incredibly happy to hear that you enjoyed your stay at Vida Emirates Hills. You totally made our day!We can’t wait to have you back for more good times at Vida!-Jony Yadav, Quality & Brand Experience
I am a VIP member, and I do have free upgrade on availability. When I ask for it, they respond that there is no availability, funny thing is when I try to book an upgraded room, it is available online and also the hotel was silent (bot so many guests)
Verified traveller
Stayed 2 nights in Jun 2023
Response from Jony on 1 July 2023
Hi, Thank you for your feedback and we’re sorry that your experience did not meet your expectations at Vida Emirates Hills. Your feedback is so important to us as we are all about perfect stays and good vibes, Your feedback will be passed to relevant department.Thank you again for sharing your feedback and trusting us to make things right for your next stay.We can’t wait to have you back at Vida!Jony Yadav,Quality & Brand Experience
Hi Navid,Thank you for sharing a great review.It makes us incredibly happy to hear that you enjoyed your stay at Vida Emirates Hills. You totally made our day!We can’t wait to have you back for more good times at Vida!-Jony Yadav, Quality & Brand Experience
Hi Kanat,Thanks for your great ratings.We are delighted to hear that you have enjoyed your visit and our hospitality, as you are the central to everything we do up here.Vida Crew is always here for your Best Experience !Stay Connected and we look forward welcoming you back again.Regards,JonyQuality and Brand Experience
Hi Pambos,Thanks for your great ratings.We are delighted to hear that you enjoyed your visit and our hospitality, as you are the central to everything, we do up here.Vida Crew is always here for your Best Experience!Stay Connected and we look forward welcoming you back again.Regards,JonyQuality and Brand Experience
Hi Adel,Thank you for your valuable review and feedback.We are saddened to hear that we weren't able met your expectation as this is not the level of service we aim to provide to our guest. In regards to ear pods, crew shared feedback with you during your stay. Stay Connected & Looking forward to welcoming you back again.Regards,JonyQuality & Brand Experience
nice location for short trip
beautifull neighborhood
diana
Stayed 5 nights in Feb 2023
Response from Jony on 6 Mar 2023
Hi Diana,Thank you for your valuable review.We are delighted to hear that you enjoyed your visit and our hospitality, as you are the central to everything we do up here.Vida Crew is always here for your Best Experience !Stay Connected and we look forward welcoming you back again.Regards,JonyQuality and Brand Experience
10/10 Excellent
Abdullah, Flagstaff
26 Feb 2023
Abdullah
Stayed 1 night in Feb 2023
Response from Jony on 20 Mar 2023
Hi Abdullah,Thank you for your valuable review.We are delighted to hear that you enjoyed your visit and our hospitality, as you are the central to everything we do up here.Vida Crew is always here for your Best Experience !Stay Connected and we look forward welcoming you back again.Regards,JonyQuality and Brand Experience
6/10 Okay
Richa
30 Jan 2023
Richa
Stayed 8 nights in Jan 2023
Response from Jony on 10 Mar 2023
Hi RichaThank you so much for your ratings.We are delighted to see that you enjoyed your overall stay with us and our hospitality as you are the central to everything what we do up here. Vida Crew is always here for your best experience.Stay Connected and we look forward welcoming you backRegards,JonyQuality & Brand Experience
Hi Mohammed,Thank you so much for your great ratings.We are delighted to hear that you enjoyed your stay with us and our hospitality as you are the central to everything what we do up here. Vida Crew is always here for your best experience.Stay Connected and we look forward welcoming you backRegards,JonyQuality & Brand Experience
Very clean facility. Excellent staff. Above par service. Beautiful location.
ashar
Stayed 7 nights in Dec 2022
Response from Jony on 8 Jan 2023
Hi ashar,Thanks for your great ratings.We are delighted to hear that you enjoyed your visit and our hospitality, as you are the central to everything, we do up here.Vida Crew is always here for your Best Experience!Stay Connected and we look forward welcoming you back again.Regards,JonyQuality and Brand Experience
Hi Toufic,Thanks for your great ratings.We are delighted to hear that you enjoyed your visit and our hospitality, as you are the central to everything, we do up here.Vida Crew is always here for your Best Experience!Stay Connected and we look forward welcoming you back again.Regards,JonyQuality and Brand Experience
Good hotel. Not great. Especially comparing to most Dubai Hotels. Rooms were small but modern. Service was just okay. Not enough restaurant or bar options.
Duane
Stayed 4 nights in Nov 2022
Response from Jony on 21 Nov 2022
Hi Duane,Thank you so much for your ratings.We are delighted to hear that you have enjoyed your stay with us and our hospitality as you are the central to everything we do up here. Vida crew is always here for your best experience as your comfort is our utmost priority.Stay Connected and we look forward to welcoming you back againRegards,JonyQuality & Brand Experience
Hi Amr,Thank you so much for your ratings.We are delighted to hear that you enjoyed your stay with us and our hospitality as you are the central to everything what we do up here. Vida Crew is always here for your best experience.Stay Connected and we look forward welcoming you backRegards,JonyQuality & Brand Experience
10/10 Excellent
Klaus
22 Sept 2022
Klaus
Stayed 1 night in Sep 2022
Response from Jony on 21 Oct 2022
Hi Klaus,Thank you so much for your great ratings.We are delighted to hear that you enjoyed your stay with us and our hospitality as you are the central to everything what we do up here. Vida Crew is always here for your best experience.Stay Connected and we look forward welcoming you backRegards,JonyQuality & Brand Experience
Hi Osama,Thanks for the excellent rating,We are delighted to hear that you enjoyed your stay and our hospitality,as your best comfort and experience is our main priority.Stay connected and we look forward welcoming you back again.Regards,Natia,Quality and Brand Experience
We normally love VIDA, but this time they gave us backside room although we booked deluxe golf view room, saying they are overbooked. We should have been refunded the difference if they are overbooked.
They corrected that second day by changing the room but they didn’t refund first one difference.
Adnan
Stayed 2 nights in May 2022
Response from Natia on 23 June 2022
Hi Adnan,
Thank you for your review. We are saddened to hear that your expectations were not fully met,as this is not the service we aim to provide. Please accept our sincere apologies for the shortfalls in the service. We do hope to welcome you back again to show you are true care .
Stay connected.
Regards,
Natia
Quality and Brand Experience
Hi Anonymous
Thank you so much for taking the time to leave your rating. We are proud of our little hideaway up here and hope to welcome you again.
Stay connected
Regards,
Natia
Everything was spotless and the staff couldn’t have been more helpful.
John
Stayed 3 nights in Mar 2022
Response from Natia on 15 Mar 2022
Hi John
Thanks for the amazing comments, we really appreciate you taking the time to share your feedback and were thrilled to hear how much you enjoyed your visit. We are proud of our little hideaway up here and pleased to know that our crew took such great care of you. Thanks again for your visit and we hope to see you again soon. Stay connected.
Regards,
Natia
Constantly had to ask them for water and other necessities. Front desk receptionist is rude. Try to overcharge me. Far from everything.
Shahara
Stayed 15 nights in Jan 2022
Response from Natia on 22 Feb 2022
Hi Shahara
Thank you for your recent stay with us and taking the time to share your feedback. I’m so sorry we let you down.
Please accept my sincerest apologies for the shortfalls in our service and please rest assured that those will be shared with the relevant departments for their improvement.
Once again thank you for your feedback and we do hope to welcome you back soon.
Regards,
Natia
Quality and Brand Experience Manager
6/10 Okay
Mohamed
16 Feb 2022
Mohamed
Stayed 1 night in Feb 2022
Response from Natia on 15 Mar 2022
Hi Mohamed
Thank you for your visit and the feedback, we really appreciate you taking the time to share your review.
We hope to exceed your expectations for your next visit.
Meanwhile stay connected and hope to welcome you soon again.
Regards,
Natia
We will absolutely stay here again.
All the staff we encountered at the Vida Emirates Hills were top notch. the rooms are well appointed, gym and pool facilities are very nice. High end room service food and beverage options as well.
Alicia
Stayed 5 nights in Dec 2021
Response from Nuno on 28 Dec 2021
Hi Alicia,
We appreciate your wonderful comments as we look forward to your next visit. Thank you and stay connected.
Hotel is very nice and the rooms are lovely. Pool has a great vibe at the weekend. Service is poor (especially at front desk) and all service is extremely slow. Exception being the guys who work at the pool, who are great.
Verified traveller
Stayed 1 night in Nov 2021
Response from Nuno on 30 Nov 2021
Hi,
Thank you for sharing your wonderful feedback with us, it is concerning to read that we have failed to meet with your expectations on the points you have mentioned. Please accept my apologies and I have shared your comments with our crew for the purpose of improvement.
Thanks again for your time and I look forward to welcoming you back in the near future and showing you those changes.
Stay connected,