Business Hotels & Resorts in Downtown Richmond from AU$207

"Not impressed with the appetizers at the bar. Overall experience was great though. "

"I had a quick overnight stay in Richmond on my way further south. The Omni is always a solid choice as it’s centrally located for going out (Shockoe Bottom area and near lots of restaurants). The staff were all helpful and the room was pleasant. Loved the amenities in the lobby, especially the Starbucks. "

"The hotel was recently renovated and looks great. Included breakfast typical and ok. Didn't want to use Valet parking. There was a garage about 1 block down. Very convenient to restaurants, capitol square and several museums."

"The property is maintained decently and the staffs are friendly. House keeping was done well. "

"Thank you for a very nice room with space..yes clean and kept. The staff was great . Thank you Jarvis for your help while checking in.. He was kind when I first entered the door...very very pleasant...thank you Daryl for all your help checking out..never met 2 nicer men that was kind and didn't mind assisting me nor my husband... Especially with the elevators...we were confused at first..every staff person we passed in the hallways were kind and pleasant.."

"As expected. . "

"The room was clean. Microwave did not work TV kept freezing up and they were doing a renovation which they should’ve gave her a discount no bar no continental breakfast."

"My experience at this hotel was extremely disappointing. The room door would not close properly unless it was slammed, and the trim around the door was dirty and visibly falling apart. The $20+ buffet breakfast was completely unacceptable — poor quality and not worth the price. More concerning was the ongoing construction noise coming from the adjacent room, including drilling, grinding, and loud music. When I raised this with the front desk, I was repeatedly given inaccurate and dismissive explanations (cleaning staff, outside traffic, nearby construction), none of which aligned with what was clearly audible from within my room. I even asked staff to come to the room to verify the issue themselves, and no one ever showed up. Despite all of this, I was not offered a room change or any resolution. This level of service and lack of accountability is unacceptable. "

"Location great. Staff great. Very clean. But under needed updating. The new mattresses were in the walkways. Painting needed attention. Some better decorations as this is really a beautiful property and should shine. Very comfortable bed by the way. Would recommend and will definitely go back to again."