Downtown La Cruz Hotels, La Cruz de Huanacaxtle

"Staff were amazing and very considerate of non Spanish speaking guesses. "

"Only thing, for boys and men, remember to pack dress pants and and nice short and closed shoe to get into 2/3 resturaunts."

"Loved my stay. Highly recommend."

"Great place, staff are amazing people. Elevator is most on all buildings. -Foods need a little extra attention and variety especially on dine in restaurants -alcoholic beverages seems to be water down alcohol. "

"Excellent hotel with fantastic employees Al the way around. Highly recommended"

"Todo estuvo excelente, amables, todo limpio, y el lugar super céntrico de muchos lugares alrededor. Volvería sin problema."

"Very nice hotel and very kind staff"

"I will start with the negative and end with the positive. Construction is way more than it was led to be. It’s advertised as closing in July for full renovation. There was no warnings when booked that there was major construction going on at this time. The day is full of construction noise and jack hammering of removing the patios of a section of the building and construction noise going on from 7:50am to 6-7 pm 7 days a week . They put on loud music in the morning by the building under construction at 8 am to try and tone down the sounds. . Alarms go off during the early hours between 2-3 am 7 -8 am every night . Pool decks are not very clean compared to other resorts I have been to . Maybe better maintained after renovations. I visit Mexico 4 times a year for 10 days at a time. Drinks could be better and more higher end liquor options for this resort level. There is some to choose from . Staff are amazing . Very friendly and willing to talk with you and get to k none you and remember your drink choices and always asked if you needed anything new drink. I liked that you can get as many towels you need by just giving room number. The lady at the towel hut was super friendly . Restaurant managers and staff always remembered my name and was super friendly. We met the operations manager and he always came to say high when we saw him and asked if we needed anything. He sent us chocolate covered strawberries and other goodies to our room . Food was good . I would try again"

"We wanted to use the massage services, but the prices were actually much higher than some of the best spas in the U.S., which is why we decided not to use them. We did use the cabana service, but we did not like that they were all covered with bird droppings and were not cleaned even once during the entire week."