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"I didn't visit the pool"

"Very disappointed with our stay. We checked in at 3:30pm on 4/3 and I noticed our thermostat was not working. I called down to the front desk and the lady said she’d send maintenance up to fix. We had plans during our stay so I left knowing that maintenance would be coming to fix it. We got back at 11pm and our room was freezing. Outside temps were in the low 30’s. I called down to the front desk and no one answered. I tried multiple times with no success. My husband went down and no one was there. I then called the corporate customer line and I was told they would be calling the manager of the building to have this corrected. Was told to make sure my phone was on and they would call me right back. I waited till midnight for someone to call to get this corrected and nothing. We slept in our room with no heat and nothing was even attempted to correct this. On top of that the building is under construction for remodeling which wouldn’t be an issue except walking to our room consisted of smoke/dust everywhere. Overnight the room across from us that was being working on was left open and unattended, seems like a safety hazard. We have stayed here multiple times and have never had an issue but this time has caused me to never want to stay there again. Very disappointed in the lack of care that was given. So please be cautious."

"Everything is extremely well maintained. Amenities were new, highly functional and organized space. Nice area for coffee games or to hang out. Friendly staff."

"Close to where we needed to be. They are in the process of renovating, but stay was nice and comfortable and quiet"

"Rundown. There wasn’t anything warm or meat on the breakfast. "

"Yes"

"Room was very nice and spacious. Helpful, friendly staff. Would have liked more selection in the cold breakfast area (maybe some bagels, yogurt, brown bread) hot items were offered for those who like waffles, eggs, sausage "

"When we arrived the person at the front desk was absolutely AMAZING! He was very kind and helped us a lot throughout the entire night! The pool is not heated and was cold! The hot tub however was very nice! We didn’t notice anything off about our room until the morning! There was an entire colony of ants in our room! They got into our bags and our clothes ):"

"Let’s start with the positive parts of my experience: The breakfast is decent; the front desk staff was very helpful; GrubHub delivers to the hotel. Now on to the rest of my experience: the hotel is dated and not upgraded at all. The walls are paper thin so I could hear noise from every room close by. Speaking of noise, ugh! There was a large group or family in a room next to mine, they were blaring music and partying most of the night. There were kids crying in another room. Kids running up and down the hallways was another part of my evening. I guess you get what you pay for! "