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"Great staff, they made our anniversary so special."

"This resort is the closest I've been to a natural paradise. My stay was incredible in every possible way. The Isaraya overwater bungalows are beautifully decorated and you feel like you're living in your own personal paradise looking out onto the ocean, your private pool, and the fishermen who pass by. The food was amazing with lots of different choices of local dishes including fresh fish and fruits daily. The best part of all was the staff. They were so helpful, especially when you try to speak a few words in swahili, and will do all they can to serve you, even dinner on the beach, on request. Beatrice, the hospitality manager, was absolutely incredible and the kindness of the whole team will make your trip exceptional. It is very quiet there, day and night, which is what I was seeking, but no night life except a couple of evenings where there was music, so if you're wanting fun, I'd go elsewhere or you'll need to book a taxi every day. It is about 90 minutes from Stone Town or the spice farm, so most visits will be a full day trip due to the roads. Some people complain about the Maasai, but they guard the property. They made me feel safe, and they are lovely to chat to. Of course they'll try to sell you something, but just be polite, laugh with them, and negotiate, you'll be so glad you did because it'll add to your memories. I personally had an unforgettable stay and I can't wait to go back."

"Fantastic location, great staff, very friendly and efficient. Led by a brilliant General Manager. Good food and very pleasant thematic evenings with shows."

"Ocean Boutique Hotel was the perfect getaway. A special thank you to Yocinta, the manager, who surprised us with a birthday cake and Swahili singing, a late checkout, and her constant kindness. All the staff were amazing, Alfred, Aisha, Agustino, Carina, Debora, Kelvin, the pool team, the cleaners who kept our room spotless, and those who prepared our beds each night with mosquito nets. Everyone was always so kind and smiling. To anyone I missed, sorry! You made our stay so special. Beautiful location, peaceful atmosphere, and we left feeling truly cared for. Highly recommended."

"Absolutely amazing I’m definitely going back"

"This is my second time staying at Meliá, and it won’t be my last. It’s not only because the hotel and grounds are beautiful. It’s the staff, they are exceptional, they’re the most friendly, smiley, professional and provide amazing service. Every room is cleaned twice a day and I’ve left valuables lying around and everything has always been safe. My only complaint this time was that there was no working light in the shower but other than that everything was 10/10."

"Great service "

"Had an amazing 8 night stay here. The staff were truly amazing. Every one of them was incredibly friendly and helpful"

"Un Hotel intimiste ou Siriak et toute son équipe vous feront sentir comme de leur famille . Nous avons séjourné dans beaucoup de beaux hôtels dans le monde mais The Palms restera dans nos mémoires pour la qualité des services, la gentillesse de l’équipe et son professionnalisme ! Nous sommes restés 11 nuits et ce fut du bonheur du début à la fin . Nous reviendrons "