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"Everything is great!"

"Beautiful property out of town which made it quieter but was a 17 min walk uphill from town. There was a shuttle every hour. There was construction, which is in most parts of Vietnam, that started at 6am. Overall a great property and service. "

"Very nice new hotel! The rooms were clean and cute. Plenty of hot water and a nice shower, although there’s not a shower door so the bathroom gets wet. The beds are big and comfy and the AC works well. Good location up the hill from downtown and a short walk to many restaurants. They even let us check in late at 1am from a night bus. Would recommend! "

"Room ,service and location were all fantastic "

"Excellent Location"

"Quiet area but not far away from town. Not a whole lots of food options nearby so you will need to go into town for food. Staff are extremely helpful and friendly. We arrived super early on train and room wasn’t ready but they let us use the lounge area to rest up before we head to town. Booked the valley view room and the view was spectacular. Room is spacious and clean. The indoor heated was a plus since it’s cold in December. Thank you to front desk staff Linh for arranging the lovely anniversary room decoration and cake. We felt so special and loved. "

"Staff were always looking to help, very friendly and accommodating."

"Big spacious room, breakfast was great with all dishes serving pork clearly labelled, staff were excellent and helped arrange day trips to explore Sapa "

"Yen was a great place to stay. The staff was very nice and helpful. The free breakfast was top notch. "