Search Doncaster Station hotels

"Terrible check in experience. The hotel said they didn’t have my hotel.com booking (I had booked around 4 hours earlier). Receptionist was very unfriendly and extremely unhelpful. The lady at reception didn’t offer any advice other than to buy a new room and left me sat in reception for an hour whilst I tried to contact hotels.com on the phone, she didn’t offer me even the glint of a smile, a glass of water, an apology, nothing, instead she treated me like I was trying to steal a free nights stay even though I had a confirmation email with all details on. Terrible customer service experience. I booked this hotel specifically because it had a gym which I didn’t get to use as it had closed by the time I got to my room. A smile and a “don’t worry we’ll help sort it” would have gone a very long way. Lacking some very basic customer service skills. "

"Great hotel for the price "

"Food was wonderful Staff were brilliant Room was average Problem with the drains which meant there was an awful smell but otherwise okay "

"Very comfortable room although wasn’t clear if I was going to be charged for using the shampoo and body wash. Service was excellent, food was great both at dinner and breakfast. "

"The rooms were in a poor state with paint missing and peeled from doors and door frames, with the same dated decor as the previous owners. I also had to go and ask for a bedside table as there were none in my room. Also there was no do not disturb type cards to hang from the doors. Around the back where my room was, there was cigarette butts and litter between the path and the grass and a strong smell of cannabis, especially in the passage near the stairs. Definitely not worth the money paid for my stay, and i shall not be using this establishment again."

"The staff were none existent. Assigned room was a mess Booking was a mess dont use this hotel extremely poor .this is no exaggeration . "

"the main hotel has no kerb appeal, but it has been looked after. the windows, the bath & some of the outdoor seating could do with replacing but other than that it is a well maintained hotel. has a bar & restaurant, the bar serves a good variety of drinks & bar food menu available too. the room was clean, plenty of towels, pillows etc. There are gaps in the windows where the breeze comes through when it's windy, laid in bed watching the curtains move in the breeze :) the room was not cold because of this though. the food we had in the bar was nice although my other half was sure he had ordered a wrap & only half way through eating it realised it was a panini - not an issue, he still ate it. "

"Car park is quite a distance away. Then reception isn’t with the hotel, I was distracted and tired and missed the reception as I saw the hotel first, headed to that, couldn’t get in and then asked in the bar Reyes Pinter me back to the hotel entrance, it wasn’t u til some other guests arrived that they Pinter out the reception back towards the car park. Annoying when it’s raining as they are not next to each other. This needs to be made clearer. Room was ok, a little more than a travelodge if I’m honest.room was actually cold, with solid floors and was woken up by people walking around in the room above. Who needs to be walking around from 2-5am!!! Breakfast was ok, told to sit anywhere, yet the tables weren’t made up, no cutlery or condiments, all other tables had dirty plates and hadn’t been wiped clean. Would I stay there again? Maybe if little or nothing else was available, I go somewhere else if in the area. "

"The bar was expensive "