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Reviews of Doncaster International Hotel

3 out of 5
Doncaster International Hotel
Decoy Bank South, White Rose Way, Doncaster, England

Reviews

7.0

Good

Rating 10 - Excellent. 44 out of 142 reviews" "
Rating 8 - Good. 40 out of 142 reviews" "
Rating 6 - Okay. 23 out of 142 reviews" "
Rating 4 - Poor. 13 out of 142 reviews" "
Rating 2 - Terrible. 22 out of 142 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Blake

Stayed 1 night in Aug 2021

8/10 Good

Gordon

Stayed 4 nights in Aug 2021

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
WOW. Never again.
Checked in to a room with no bed and a disgusting carpet, human error was the answer. Checked in to a second room. Look at the walls. No restaurant for food. We laid our staff off for COVID and we have not started then again. After a 14 hour day this is exactly what you need. NEVER AGAIN. complaint sent to customer services and their reply was almost oh well. You could have gone out for food.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly young mn checked me in. Clean and tidy , nice comfortable bed. Everything very good. Bar was closed by the time i checked in although it was fairly late by that time. would stay again here .
Stayed 1 night in Aug 2021

4/10 Poor

Debbie

Stayed 1 night in Aug 2021

2/10 Terrible

Jemma

Stayed 1 night in Aug 2021

6/10 Okay

Reece

Stayed 1 night in Aug 2021

10/10 Excellent

stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab stay
Recently stayed at this hotel as we were attending the races and concert nearby, we were a bit dubious about staying here as we had read bad reviews, but we both had an amazing experience, all staff were friendly and helpful, check in was quick and easy and the rooms were spacious and modern. We will definitely be stopping here again if we ever come back to Doncaster in the future
Stayed 2 nights in Aug 2021

4/10 Poor

David Ian

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible condition and need of a revamp!
Booked for a weekend away for concerts and racing. The name of the hotel sounds very upmarket but don’t be fooled. Not cheap and the room was very disappointing! Cracked wash basin held together with glue (?), disgusting brown stains in the toilet and stains in the shower cubicle. Hairdryer not working. The overall appearance of the hotel is that it needs a good clean and revamp! On a positive note the staff were very friendly and helpful.
Stayed 2 nights in Aug 2021

6/10 Okay

Louise

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Disappointed
Staff fantastic, but expensive, dated and cleanliness not great. No reflection on the staff on shift
Stayed 1 night in Aug 2021

8/10 Good

Yasmine

Stayed 1 night in Aug 2021

2/10 Terrible

Mohammed Zakir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Terrible hotel room
Literally broken sink. Wallpaper peeling off. Booked and charged for breakfast but was told no breakfast being served. Waiting for refund. Very unhappy because we booked especially for this. Pictures taken. Would like an investigation and at least some compensation.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Good size room comfortable bed. Good wifi Decent size TV. Excellent shower. Staff friendly always smiling.
Stayed 4 nights in Aug 2021

2/10 Terrible

Rebecca

Stayed 1 night in Aug 2021

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed with two children staff were really friendly the room was clean the beds comfortable we had a great stay
Stayed 1 night in Jul 2021

2/10 Terrible

Michelle

Business traveller
Not Pleasant Did Not Stay!!!
Our engineers did not stay at this hotel. When they pulled up outside they remembered the last time they stayed at this hotel and it was not pleasant. This hotel appears to be used to house homeless people. Which would not be a problem in it self. But our engineers witnessed drug use and deals outside and within the foyer of the hotel. Also last time they stayed there was alot of noise throughout the night. I have emailed roomsbooked to complain and ask for a full refund. We would really appreciate your help with this and also it would be helpful if you could change the rating of the hotel until it has sorted these issues.
Stayed 2 nights in Jul 2021

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok by me
Basic and budget - but absolutely fine, clean and loads of free parking
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Travelled with family, Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel should be closed to paying guests as it seems to be a council dumping ground for homeless people and substance abusers. Security in the entrance and lots of damage to see on arrival. Wouldn’t like to have had kids with me.
Stayed 1 night in Jul 2021

6/10 Okay

Ann-Marie

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Not the best experience
Booked for 1 night stay for work. Room was clean but overall appearance was outdated nothing like the advertised images. All on-site facilities were closed ‘due to Covid’ which was not mentioned at all at any booking stage which means eating during your stay is a car drive away. Overall I won’t be returning.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay everything clean and tidy
Stayed 1 night in Jul 2021

4/10 Poor

Rachel

Stayed 1 night in Jul 2021

2/10 Terrible

Bojan

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2021

2/10 Terrible

Hayden

Stayed 1 night in Jun 2021

2/10 Terrible

Steph

Stayed 1 night in Jun 2021

4/10 Poor

Emily

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

2/10 Terrible

Harry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAT HERE, KEEP AWAY
Do not stay here. The place is full of drug and alcohol addicts. Room was disgusting and smelt awful. Bathroom smelt of bleach. I wouldn’t even rate the hotel 0.3 never 7.3 that is stated on hotels.com
Stayed 1 night in Jun 2021

10/10 Excellent

Marius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

2/10 Terrible

shaw

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There are nice places in Doncaster, just not here.
The worst hotel - by a clear margin, Used as a hostel for drunk, spice-smoking, noisy and threatening homeless people. The only 'hotel' I have ever encountered with 2 registered doorman, 24x7. The room was dirty, the hotel was dismal. This hotel has the Doncaster record for guests wo check out(suicide) rather than check out. Google the hotel. The appalling air of despondency, or was it the sewer smell in the shower, that pervades this establishment is not quickly forgotten.
Stayed 4 nights in May 2021

6/10 Okay

Kevin

Business traveller
Disliked: Staff & service
Stayed 2 nights in May 2021

6/10 Okay

PAUL

Business traveller
Disliked: Property conditions & facilities
Stayed 1 night in May 2021

8/10 Good

Anne-Marie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are always pleasant and helpful. The rooms i have stayed in previously have always been clean and spacious and the bed comfortable.
Stayed 4 nights in Nov 2020

6/10 Okay

Costas

Business traveller
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Room itself was good .looked ran down on the outside.
Stayed 5 nights in Nov 2020

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrendous conditions
Worst hotel ive attempted to stay at. When we went into the room it stank of sewers. We ask for alternative rooms and the only other room was in same state
Stayed 1 night in Oct 2020

6/10 Okay

Adam

Stayed 1 night in Oct 2020

10/10 Excellent

thomson

Stayed 1 night in Sep 2020

2/10 Terrible

Samad

Stayed 2 nights in Sep 2020

8/10 Good

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

4/10 Poor

Sylvia

Not for me
Checked in and straight back out again.
Stayed 1 night in Sep 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Do not stay there. Unsafe and unclean
It was the worst place I have ever stayed and the place was full of undesirable guests. I felt unsafe and locked myself in the room until I could check out (I had to stay as I had to work and there was nowhere else I could work from as it is in the middle of nowhere ) It was filthy and stank of cigarette. I will make a formal complaint. I did call hotels.com and was promised a call back but not happened yet.
Stayed 2 nights in Sep 2020

10/10 Excellent

Stephen

Stayed 1 night in Aug 2020

6/10 Okay

Malvern

Stayed 1 night in Aug 2020

4/10 Poor

Bimkala, Doncaster

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Really disappointed. I stayed with them few years ago and it was really clean. Went back yesterday thinking it will be the same but no. The room was stinking. The bins had not been changed because the rubbish was still there. The towels had dust in them so had to ask for extra towels. The loo roll handle was broken and towel holder. On top of all these I was asked for £100 deposit for any damages in the beginning of the stay. Just shocking. Very disappointed
Stayed 1 night in Aug 2020

8/10 Good

Jordan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

2/10 Terrible

Miss A

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrendous experience
Very disappointed and made to feel unsafe and scared in this hotel another guest was given access to myself and my partner room and walked in on us just as we had gotten out the shower. Left the same night didn't stay complained and was told they can't do anything to just send an email to complaints which will be answered within 2-14 business days if not longer
Stayed 1 night in Jul 2020

4/10 Poor

Craig

Stayed 1 night in Jul 2020

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

2/10 Terrible

Sibylle

Travelled with family
Stayed 1 night in Jun 2020

2/10 Terrible

cristina, herts

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the place is a container. would not visit it again ever
Stayed 3 nights in Apr 2020

8/10 Good

Verified traveller

Stayed 1 night in Mar 2020