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"It’s a very good hotel, however we only found out at the hotel, that the spa cost extra"

"It’s a Wellness and Spa Hotel and I failed to make an appointment for the Services. My room wasn’t cleaned during my stay and it’s inconvenient for elderly to walk up the stairs to the upper rooms. Faraway from everything to site see and shopping."

"Able to check in early. Convenient and ample parking. Short drive to Karlovy Vary. The only drawback is that my room was on the ground floor and along the path to the hotel lobby, so it’s noisy when guests chats while walking or dragging luggage. And the lack of privacy means curtains were always drawn."

"The stay was really amazing, helpful and friendly staff! I would double check the bed when travelling with kids (no need for a cot for almost 5-year old), adding regular milk for room coffee and it’s perfect :)"

"We like the owner, her friendly personality, our room was clean and tidy and the breakfast was in home atmosphere and style. There is a bus stop close by, Lidl to make a fast shopping and the property is located outside of the centre but still walkable distance from the main spots. The owner allowed us to keep our luggage in while we went swimming at the Aquaforum. I definitely recommend this facility for a stay in Františkovy Lazne "

"Lovely "

"Lovely place in the country. Easy parking, good food, friendly staff. "

"Check in was a bit tricky because our phones weren’t working properly. The room was fantastic and Anna was super helpful. The only problem was that we kept getting lost in the castle! It was a great stay, and we saw the resident falcons."

"We had a wonderful stay everything was great, and the staff were especially friendly and helpful."

"Room was lovely great value and lovely staff "

"Beautiful hotel and the town was lovely. Easy to walk the town and find restaurants and shopping"

"Everything was excellent."

"Personal ist sehr freundlich und hilfsbereit"

"Wonderful location with beautiful SPA. "

"Sehr gute Betten, super leckeres Frühstück und sehr nettes, sympathisches Personal."

"Location and view are outstanding, staff friendly "

"Zeer schoon en netjes een bed om weg te dromen gewoon alles was super in orde. Echt een aanrader!"

"Spotless and Lada was a wonderful hostess, helping enthusiastically with all of our many questions and guiding us where to eat, etc etc Thank you Lada..!!!"

"Location is excellent, beautiful park is around. Services and food are great. Staff are very friendly and helpful. Highly recommend."

"Everything was good,hotel was clean,stuff was very kind and helpful."