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Dolce By Wyndham Versailles - Domaine Du Montcel

4.0 star property
Elegant retreat near the Palace of Versailles offers a perfect blend of relaxation and royal ambiance with thoughtfully designed amenities

Choose dates to view prices

Dolce By Wyndham Versailles - Domaine Du Montcel is minutes from Versailles Palace. Enjoy meals at the on-site restaurant, drinks at the bar, or rejuvenating spa treatments. The property features indoor and outdoor pools for year-round relaxation.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is AU$214
includes taxes & fees
27 Mar - 28 Mar

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Classic Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Premium bedding
Rainfall showerhead
Bathrobes
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Premium bedding
Rainfall showerhead
Bathrobes
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Premium bedding
Rainfall showerhead
Bathrobes
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Premium bedding
Rainfall showerhead
Bathrobes
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Premium bedding
Rainfall showerhead
Bathrobes
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Premium bedding
Rainfall showerhead
Bathrobes
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Premium bedding
Rainfall showerhead
Bathrobes
  • 26 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Premium bedding
Rainfall showerhead
Bathrobes
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 King Bed (Suite)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Suite)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
3 bedrooms
Premium bedding
Rainfall showerhead
  • 39 sq m
  • 3 bedrooms
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Premium bedding
Sofa bed
Rainfall showerhead
  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Apartment, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Apartment, 1 King Bed

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Dining table
Smart TV
Premium bedding
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Apartment, 1 Queen Bed

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Dining table
Smart TV
Premium bedding
  • 27 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Premium Apartment, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Premium Apartment, 1 King Bed

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Dining table
Smart TV
Premium bedding
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Apartment, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Premium Apartment, 1 Queen Bed

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Dining table
Smart TV
Premium bedding
  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Dining table
Smart TV
Premium bedding
  • 78 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Garden View (King Bed)

Premium bedding, in-room safe, desk, laptop workspace

Premium Suite, 1 Bedroom, Garden View (King Bed)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Separate bedroom
Premium bedding
Rainfall showerhead
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Garden View (Queen Bed)

Premium bedding, in-room safe, desk, laptop workspace

Premium Suite, 1 Bedroom, Garden View (Queen Bed)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Separate bedroom
Premium bedding
Rainfall showerhead
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
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About the area

Located in Jouy-en-Josas, Dolce By Wyndham Versailles - Domaine Du Montcel is in the historical district and near a boardwalk. Notable landmarks in the area include Palace of Versailles and Eiffel Tower, and travellers wishing to experience a bit of culture can try Louvre Museum. Don't miss out on a visit to Luxembourg Gardens. Explore all the area has to offer with hiking/biking trails, ecotours and horse riding. Visit our Jouy-en-Josas travel guide
Map
2, Rue Jean Bauvinon, Jouy-en-Josas, Île-de-France, 78350

What's nearby

  • Versailles, France: Gardens of the Versailles Palace near Paris, France., Shutterstock ID 703650337, SF SSA Case with Manager Approval: Case 07151371, Job: Prepay credit, Client/Licensee: , Other:
    Palace of Versailles
    13 min drive - 7.7 km
  • Arc de Triomphe viewed up the Champs Elysees and a large french flag flying under the arch
    Arc de Triomphe
    29 min drive - 27.4 km
  • Eiffel Tower showing modern architecture and a garden
    Eiffel Tower
    35 min drive - 27.1 km
  • HEC Paris
    10 min walk - 0.9 km
  • Musée de la Toile de Jouy
    7 min drive - 2.7 km

Getting around

  • Chaville-Velizy Station
    6 min drive
  • Jouy-en-Josas RER Station
    13 min walk
  • Orly Airport (ORY)
    35 min drive

Restaurants

  • Phouket Sawadi
    9 min walk
  • Le Zinc
    6 min drive
  • Mangia
    5 min drive
  • Le Saint-Ex
    6 min drive
  • Café de la Mairie
    6 min drive

About this property

Dolce By Wyndham Versailles - Domaine Du Montcel

Upscale hotel near Palace of Versailles
Take advantage of an adjacent golf course, a terrace and a garden at Dolce By Wyndham Versailles - Domaine Du Montcel. For some rest and relaxation, visit the sauna or steam room, and indulge in a manicure/pedicure, a massage or a body scrub. Stay connected with free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices), and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • An indoor pool
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • A porter/bellboy, a vending machine and a front desk safe
  • A lift, a banquet hall and luggage storage
Room features
All 178 rooms include comforts, such as premium bedding and laptop-compatible safes, as well as perks, such as laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Rainfall showers, baths or showers and hairdryers
  • 45-inch Smart TVs with satellite channels
  • Wardrobes/cupboards, free extra beds and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 19 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 29 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • 9-hole adjacent golf course
  • Bicycle rentals
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 18 meeting rooms
  • Business centre

Outdoors

  • Garden
  • In a nature reserve
  • Terrace

Spa

  • 7 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Accessible shuttle
  • Hardwood flooring in room
  • Lift (76 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 3 floors
  • 4 buildings
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Local culture and ecosystem education
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch smart TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Meal delivery service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The listed optional spa fee is charged per person, per 2 hours to access the spa area.

Renovations and closures

The following facilities or services will be unavailable from February 16 2026 to March 1 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children aged 12 and younger eat free breakfast
Free rollaway/extra beds!
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 8.45 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 29 per person
  • Self-parking fee: EUR 19 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The listed optional spa fee is charged per person, per 2 hours to access the spa area.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Pool access available from 9:00 AM to 8:00 PM
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Dolce By Wyndham Versailles - Domaine Du Montcel Hotel
Dolce By Wyndham Versailles - Domaine Du Montcel Jouy-en-Josas

Frequently asked questions

Does Dolce By Wyndham Versailles - Domaine Du Montcel have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM to 8:00 PM. The swimming pool will be unavailable from February 16 2026 until March 1 2026 (dates subject to change).

How much does it cost to stay at Dolce By Wyndham Versailles - Domaine Du Montcel?

As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Dolce By Wyndham Versailles - Domaine Du Montcel on 27 Mar 2026 start from AU$214, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Dolce By Wyndham Versailles - Domaine Du Montcel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Dolce By Wyndham Versailles - Domaine Du Montcel?

Self-parking is available for EUR 19 per day.

What time is check-in at Dolce By Wyndham Versailles - Domaine Du Montcel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Dolce By Wyndham Versailles - Domaine Du Montcel?

Checkout is at noon.

Where is Dolce By Wyndham Versailles - Domaine Du Montcel located?

Situated in the historical district, this spa hotel is 4.4 mi (7 km) from Palace of Versailles, and within 12 mi (20 km) of Paris Expo and Luxembourg Gardens. Eiffel Tower and Notre-Dame are also within 12 mi (20 km). Jouy-en-Josas RER Station is 13 minutes by foot and L'Onde (Maison des Arts) Tram Stop is 24 minutes.

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Reviews

Dolce By Wyndham Versailles - Domaine Du Montcel Reviews

8.8

Excellent

9.6

Cleanliness

9.0

Amenities

8.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 67 out of 93 reviews
Rating 8 - Good. 10 out of 93 reviews
Rating 6 - Okay. 7 out of 93 reviews
Rating 4 - Poor. 4 out of 93 reviews
Rating 2 - Terrible. 5 out of 93 reviews

Reviews

10/10 Excellent

JAE WOO

Liked: Cleanliness, staff & service, property conditions & facilities
VERY NICE PLACE & GOOD BREAKFAST
Stayed 4 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and clean, great spa and pool. Only stayed for one night but had a great time.
Stayed 1 night in Jun 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definetly recomended

I stayed two days on the hotel and it was amazing. One of the best hotel I have stayed in Europe. Clean, spacious, gorgeous, and treated me amazingly
Stayed 1 night in Sep 2025

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff really friendly, very nice hotel and surroundings
Stayed 1 night in May 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel in tranquil setting, super staff!

I had a fantastic time, it was so handy to the Versailles Palace & yet it was lovely tranquil hotel away from all the crowds, food was great & the staff were wonderful, we would definitely go back.
Stayed 4 nights in May 2025

10/10 Excellent

Sharahkay

Liked: Cleanliness, amenities, property conditions & facilities
Property was just as advertised, clean, luxurious and the staff were lovely and very accommodating. Great for honeymoons or get away but is a little far from central Paris but is 10 mins away from a train station and the Ubers are quick!
Stayed 3 nights in Jun 2025

10/10 Excellent

MARYJANE

Liked: Amenities, property conditions & facilities
The room was beautifully decorated and the bed very comfortable. Clare was an excellent masseuse at the spa which was fantastic. The food from room service and from the bar was excellent. The staff were friendly and very helpful especially Max. Overall I loved our stay and make sure to use the spa as you get 1.5 hours complimentary each day of your stay.
Stayed 2 nights in May 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best stay at an hotel that I have ever had! The staff was amazing, patient, and very accommodating. Ever thing was very clean as well and modern. If you're looking for a great place to stay while Paris, look no further!
Stayed 5 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Great place!!

Location site and hotel are great. Since it's new they still have some things to get better at. No ice bucket in the room. Not sure why charge 15 euros to get 2 glass of champagne serve to your room lol
Stayed 1 night in May 2025

8/10 Good

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The place was very nice. Green, quiet and classy. However - we were with two small children and staff (apart from the people driving the golf carts to and from the parking) made us feel unwelcome with small children. From breakfast - basically giving us no choice but to sit on the terrace at 8.30 am despite it being a bit chilly - so as not to disturb the other guests to not letting us choose when to go to the pool/spa as the only slot they let you have is Sunday morning at 10am. The hotel needs to decide whether it wants to let families stay there or not and if so - be more welcoming to families and less rigid with the use of the pool. Surely we should be able to use a time slot like at 5pm too rather than having to go in the morning when it is still chilly. The place is wonderful but I found those two aspects disappointing for the price we were paying as we have a right to use the facilities like the others as we pay the same price even though we have children
Stayed 1 night in Sep 2025

6/10 Okay

emma rajkovic

Disliked: Staff & service, property conditions & facilities
Its a pretty new hotel. Rooms are spacious
Stayed 3 nights in Sep 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and friendly staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Mercy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Between the room, and the spa, and the restaurant, this hotel will not disappoint
Stayed 2 nights in Jul 2025

2/10 Terrible

Philip

Liked: Cleanliness
Disliked: Staff & service
Had strange restrictions around the use of the pool
Stayed 3 nights in Aug 2025

10/10 Excellent

Yaroslav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's not easy to find this hotel without recommendation. Wifi is not good, unstable and low signal😔bathroom is ok, but no place for keeping. Nothing
Stayed 1 night in Nov 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
absolutely stellar, will be back! thank you again for a beautiful weekend
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing you won't regret it!

A beautiful hotel, the grounds are immaculate and the food at the restaurant is 10/10
Stayed 1 night in May 2025

10/10 Excellent

Nikola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Super short stay!
Stayed 1 night in Dec 2024

4/10 Poor

Youssef

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Personnel horrible
Stayed 1 night in Aug 2025

2/10 Terrible

Charles

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Listed as a family friendly hotel with pool access on Expedia which is a complete lie. We were made to feel very uncomfortable as we had two young children, both during dining and around the hotel. Adults are limited to only 1hr in the pool per day and children are not allowed whatsoever. It’s basically an adult only hotel which the manager agreed. Several families left during our check in and still now, we are battling to receive a full refund.
Stayed 3 nights in Aug 2025

2/10 Terrible

Romain

Disliked: Staff & service
It was The worst experience
Stayed 1 night in May 2025

4/10 Poor

Keith

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Roger Wright Room 1209 Wed 1st October. The signage in the car park is baffling - there’s no indication how far away the hotel is or whether there are steps. There’s also no information about the electric vehicles and how to call them, we started walking with all our luggage when they came and dropped someone off. Put a camera so you can see when people turn up. Why has a new hotel been designed with external and internal steps and no ramp?? How do people in wheelchairs get in?? I saw other people manhandling their wheeled luggage down the stairs in front of reception - I had to do this as well, very poor design. Service - this starts with a smile but the reception staff were very serious and not very welcoming. At breakfast there were people just standing around looking bored. When I left the breakfast area there were five members of staff crowding round the lecturn. All five of them stared at me, no smile or hello - very rude. It seems to me the hotel is run by the staff for the staff - is this why it’s 240 Euros a night?? Then, despite the fact that guests are given priority in the dining room,there was no room for us and we had to go to the village. Lastly a group of conference delegates outside on the terrace made unacceptable noise until midnight. Where were the staff to ask them to be quiet??? The hotel is well appointed but nothing out of the ordinary. This was meant to be a treat at the end of a 3 week tour of Europe instead we were both very disappointed.
Stayed 1 night in Sep 2025

4/10 Poor

Stuart

Liked: Cleanliness
Disliked: Staff & service, amenities
Disappointing Experience – Not Friendly and definitely not family friendly. We’ve stayed in many 4 and 5 star hotels around the world, and have never felt less welcome. Instead of being treated as valued guests, we were made to feel like problems to be managed. This hotel is simply not suited for families. In fact, my advice to management would be to market it as adults-only, not that I would have been impressed if we had just been there as a couple. Listing a pool as a feature when it can only be accessed by prior booking for a single hour is misleading – whether you’re travelling as a couple or a family. To make matters worse, there are no drinks served by the pool, removing any sense of holiday relaxation. The pool staff were unfriendly and overly officious. (Our kids age 11 & 14, are ridiculously well behaved, (sometimes I have to encourage them to live a little bit) the staff kept asking them where we are, when we were on a sun lounger less than 5 meters away. The reality seems to be that the spa and pool facilities are far too small for the number of guests and suites. Our room wasn’t set up– sofa bed with no sheets or duvet provided, and we were told they would have to sleep without one because housekeeping had already closed. Following complaint they resolved this but it was very frustrating. Overall, a disappointing stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New Gem in Versailles

The hotel is a newly restored castle so it was very nice to enjoy a new, clean and crisp room, furnishings and overall new hotel experience. The 'Majordome' was very attentive to all his guests and very helpful while ensuring the place ran smoothly. He gave us a brief tour and history of the domain including the German bunker which added a fascinating historical aspect to the experience. We appreciated the free room upgrade which is nice to know this hotel will do if they have a better room available. The lended long umbrellas at the door are also a very classy and practical touch for guests. The breakfast was absolutely wonderful, the bacon was the best I've ever tasted and the crepes melted in mouth. However, no food is available from 2pm to 7:30pm from the restaurant or room service. This was unfortunate for us and guests that arrive famished during this timeframe due to travel schedules, something travelers should be made aware of, or ideally adjusted by the hotel if they plan on hosting international travelers. It felt that outside of breakfast, the restaurant itself is more focused on catering to locals. The location itself is perfect for visiting Versailles in particular and the west end of Paris. Overall this is an excellent hotel which we felt offered a very French experience and feel, including the restaurant menu. Why they named it 'Dolce' in Italian is a mystery and I forgot to ask.
Stayed 3 nights in Oct 2024

4/10 Poor

Jennifer

Liked: Cleanliness

Lovely venue is a disappointment

I really wanted this to be an amazing stay. We took the Presidential Suite, as this stay would be the last two nights of our Paris vacation. The venue itself is very pretty. The one really hard-working bellman in amazing. But everything else is a huge disappointment. I think this is a case of a new hotel desperately trying to get its service staff in order. We were able to get into the Presidential Suite an hour and a half after the promised check-in time. There was a nice basket of fruit and a welcome note...but no water anywhere in the suite, nothing in the mini fridge (not even a paid mini-bar), and the phone did not work, so we could not order room service. Vending machine on the floor was broken. We found several small items in the suite that had been left by the previous visitor - so the room was not checked after cleaning. There was nothing open for coffee between 10:30 and noon on Sunday (so no coffee if you slept in). The spa was a disappointment. They were out of robes when we checked in (to get one, we would have to walk in the rain back to the main hotel and walk back). We were offered a second towel instead. The sauna and rain shower experience were both broken. The air conditioning in the room was broken and we could not turn down the fridged air - the room was 64 degrees the entire stay. No effort to fix it. There was no baggage assistance available when we checked out at 7am, so we had to carry our heavy bags down a flight of stairs. Can't recommend.
Stayed 2 nights in Jul 2025