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"There was construction at the front and it was hard to find the entrance...then they moved it and it was even harder to find. They should have had signs to tell us where to go. The person who checked me in was a bit rude with me but perhaps he had just had a difficult customer. Everyone else was great, as was the breakfast."

"Had a lovely triple room. Loads of space with a huge bathroom. Great friendly staff and atmosphere."

"Very nice hotel, good location, helpful staff. Breakfast was very good. Very large room."

"Every staff member that we dealt with were probably the best I've ever encountered. All were extremely friendly and quick to serve. I feel the young host at breakfast needs a helper. He was checking people in for breakfast while also cleaning and setting up the tables, which created a long line at times. He's definitely a good little worker and deserves to only have to do one or the other. The room itself was very nice and clean, however, the carpeting and the comforter under the duvet had some seriously large stains. The hotel is also within walking distance of the train station and all the restaurants and shops, making it an ideal location if not renting a car. All in all, we enjoyed our stay very much."

"All excellent."

"Disappointing breakfast. Arrived at 9AM (breakfast was supposed to be til 11AM) - there was no bacon left, bread for toaster was stale. On our first night room was cold. Room had no thermostat. We reported twice to reception. We were told firstly that heating was due to come on at 8pm - it didn’t. They then said boiler would be reset…. It eventually came on at 11.30pm that night as we were going to bed. The safe in the room was out of order. Reception said they had no maintenance personnel to fix either problem until after our departure (we stayed 2 nights Friday and Saturday). They offered to keep our valuables in reception but we didn’t want the inconvenience of returning to reception every time we wanted something (our room was over the road from the main hotel. Reported problems on check out but no compensation offered. Disappointing when we paid over £400 for 2 nights B&B "

"Great big room with all you need. Very quiet and good breakfast. Location is very good."

"A great central location . Room was tidy and clean. Staff were helpful. Room was a bit noisy and could often hear people above but didn’t affect me but may affect others. No tea or coffee in room but coffee shop downstairs. It is not open 24 hours. Would absolutely stay here again for convenience and ease."

"Check in desk couldn't have been nicer or more helpful. Changed hotels last minute and stay was perfect. Thank you so much!"