Diamond Crestview Hotels, Laguna Beach

"Very nice and cozy hotel. Good quality restaurant"

"This is my second stay at this hotel and it was amazing! Great customer service, nice property and amenities, and very convenient location. Will definitely come back and recommend to my friends."

"This was the worst stay I’ve ever had there. Definitely need to keep the rooms and balconies clean and fix the water stains from the broken a/c and heater that didn’t work in my room"

"Perfect stay"

"Rooms were clean. The fridge didn’t work and didn’t get repair as promised."

"Staff was great, value was excellent, pool area was awesome, the pool did need a skim but was clean. The room was one of the nicest set up with a walk in shower which i prefer over a tub. Parking was easy. I got 20% discount from the Denny's which was 2 doors down, easy safe walk. Costco is near and a few parks nearby."

"The location was great but the room needs some upgrades the carpet was dirty. shampoo it or remove it "

"After COVID the hotel rates increased dramatically based on the few improvements to the rooms~ The bathtubs still have no mats in the tubs so they're very slippery~ Bathroom flooring always seems dirty~ The bed coverings are 2 sheets and a thin blanket, we froze both nights! But it's one individual in particular, Kevin, who is very matter of fact and never friendly or helpful! I've been staying at LHL several times a year for the last 10 years and every front desk agent is helpful and friendly, all but Kevin! It was 2 years ago, when I booked through the hotel directly, tgat I was charged a "BED TAX" which resulted in another $100 being added to my bill! I questioned it and Kevin became argumentative and couldn't explain what this tax was for and why isn't it mentioned on their website! That's when I stopped staying there~"

"Great stay!"