Lobby sitting area

Reviews of Hampton House

3.5 out of 5
Hampton House
1359 Hampton Rd, Mount Clemens, MI

Reviews

8.2

Very good

Rating 10 - Excellent. 13 out of 21 reviews" "
Rating 8 - Good. 3 out of 21 reviews" "
Rating 6 - Okay. 2 out of 21 reviews" "
Rating 4 - Poor. 0 out of 21 reviews" "
Rating 2 - Terrible. 3 out of 21 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We totally enjoyed our stay at Hampton Place! It was clean, cozy and had everything we needed or wanted! The host was friendly and helpful!
Stayed 1 night in Dec 2023
Response from Laura on 4 Jan 2024
Thank you so much for taking the time to share your feedback. It was a pleasure meeting you and your husband. I am delighted that you had an enjoyable stay and hope to see you again in the future. I hope you have a happy and healthy New Year!

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
The Hampton hous is extremely comfortable and cozy the owner has done a excellent job most hotels could learn from her. Highly recommend you stay BRAVO HAMPTON HOUSE
Stayed 1 night in Jul 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place.
Just needed a place to stay nearby where a friend lives so location was perfect as were the accommodations. Worked out perfect!
Stayed 1 night in Jun 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
THIS IS NOT A HOTEL!
The title tells it all. While on Hampton Road and called Hampton House, this is a bedroom in a private home. Managing expectations is something I have been able to draw from Hotels.com but this entry showed us pictures of rooms we could only walk through and in a condition which was not reality. Our bedroom space was clean, decorated well, comfortable for sleeping and included access to an electronic light control. It seemed to us to be a more apt Airbnb entry than one for Hotels.com. Any issues we had came from being totally surprised to pull into a neighborhood and find our stay would be at a private home. Since this was not a hotel per se there was no lobby so there was no place to obtain drinks (other than water) or snacks. We needed to adjust our off-site plans when we realized what limitations we would have. Also, there are five cats living there and even though not "allowed" in guest rooms, their dander did bother my allergies until I left the space. Laura is a lovely woman and made us feel welcome but I have long had over met expectations from Hotels.com and have never been confused by any stay until this one. Just thought you should know.
Stayed 3 nights in Jun 2023
Response from Laura on 8 June 2023
At Hampton House I strive to offer all the comforts of home. I'm sorry you were disappointed with the unavailability of the usual overpriced snacks that some hotels offer but as I'm always trying to improve, I have decided to Implement a new policy where I will offer FREE in- room snacks to my guests as well as various coffee choices delivered to your room in the morning at a time you can specify on an order slip which you will clip on your door, also free. If you have any more suggestions on how to make Hampton House a better home away from home, shoot me a text, I'm all ears.

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home
I've stayed at Laura's property a few times now, and every time, I feel more like a family member than like a guest. I am going through some extreme hardships, and Laura spent time with me and we talked about things. It really made me feel better about everything bad that's going on. Even if she hadn't spend time in conversation with me, the single room that I've stayed in is *impeccable* and the bed is so cozy. I'll admit, I'm *moderately* famous, and I have a few stalkers, so I feel safer at her house than at my own, sometimes. Thank you, Laura, for being a beacon of kindness when I really needed one. Hot tip: The upstairs bathtub is LIT!!!!!!!!!!!!! -ET
Stayed 1 night in Jan 2023
Response from Laura on 7 Feb 2023
I am glad you felt comfortable and at home. That is always my goal. Thank you for the kind words.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cozy home - sharing space with owner and cats
This is the residence of your host.
Stayed 2 nights in Nov 2022
Response from Laura on 8 June 2023
It was lovely having you as a guest, Dorothy. I hope to see you again the next time you are in town on business.

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Laura on 22 Nov 2022
Thank you for taking the time to post a review. It was awesome meeting you and your mom. I hope to see you again next time you are in town.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
QueenB
I needed the Peace and Serenity I found it there very beautiful home you could feel the love when you drove up a sense of safety that you have made it home
Stayed 1 night in Jun 2022
Response from Laura on 18 June 2022
Thank you so much for taking the time to give a review. I really enjoyed meeting you and am so glad you found peace and serenity! I love to hear that my guests have had a comfortable stay! You are welcome back any time!

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you
Great communication. Clean
Stayed 1 night in May 2022
Response from Laura on 10 May 2022
I'm glad you enjoyed your stay. You are welcome back any time. Thank you for taking the time to give an excellent rating.

10/10 Excellent

Kayla

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was very clean and comfortable. It was just perfect for what I needed I loved the Tempur-Pedic bed; I got a really good night’s sleep. The bathroom was very pretty and clean. I loved that I was able to relax in the bathtub and the towels were super soft and thick. The home was very quiet and peaceful. The host was really nice and friendly, she went out of her way to be accommodating. I will definitely stay again; it is nicer than the nicest hotel room
Stayed 1 night in Apr 2022
Response from Laura on 16 Apr 2022
Thank you for taking the time to tell future guests about your stay. I enjoyed having you and look forward to your next trip to Mount Clemens.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great house. Friendly owners. Clean.
Stayed 1 night in Aug 2021
Response from Laura on 14 Aug 2021
Thank you for taking the time to leave us an excellent review. You guys were super cool guests, I hope to see you next time you're in town!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hospitality. Will book again!!
Stayed 1 night in Jul 2021
Response from Laura on 22 July 2021
Thank you for taking the time to review my property. I look forward to your return!

2/10 Terrible

Thomas

Disliked: Cleanliness, room comfort
Worst hotel/B&B ever encountered in 45 years
In over 45 years of traveling domestically and internationally staying at dozens of B&Bs, one-star hotels, not to mention everything on up to Ritz-Carlton and Fairmont, we have never encountered a accommodation like this. Cat hair was ubiquitous, scrap food was in the kitchen sink, a dirty washcloth was hanging in the bathroom, and the downstairs toilet was unflushed with evidence of a bowel movement. Additionally, the front steps are broken and the railing is coming off offering no support whatsoever. Finally, when my wife and I were in the room depicted to the left with the fireplace, we received a text message from the proprietor objecting to our conversation. It was evident that Laura had set up a surveillance system to monitor our movements and conversation without our knowledge or permission. We had booked the Deluxe Room for three nights (there are only two rooms and the "house" only accommodates three people) but left after one night and did not even pull back the sheets of the queen bed because we realized that they could be as filthy as the rest of the house.
Stayed 3 nights in May 2021
Response from Laura on 30 May 2021
This guest requested to cancel (due to Covid-19). I explained to him that Covid-19 at this point is not new or unexpected, everybody knows about it and he chose to book anyways. He wanted me to waive the cancelation fee, I denied his request. This guest was sour before he stepped into my home. This guest rented a room NOT the house. I'm not sure why he thinks he is entitled to critique private areas of my home of which he did not pay for nor was he entitled to occupy. The picture he shows of the "offensive wash cloth" is the downstairs bathroom which he was not authorized to use. The toilet he claims was unflushed was in the same private bathroom which is not intended for guests who rent a room. The kitchen where he found a couple crumbs in the sink strainer again is a private area of my home in which he was not authorized to occupy. I will let future guests compare this one ""sour grapes" review to the numerous excellent reviews and come to their own conclusion.

10/10 Excellent

Anthony

Liked: Cleanliness, room comfort
Laura the owner was really nice and very easy going. She really is a wonderful lady. The house is very clean and very beautiful. She's got 2 adorable cats too and it was very easy for me to feel at home. Overall my experience was really nice. 5 stars.
Stayed 1 night in May 2021
Response from Laura on 5 June 2021
Thank you for taking the time to write an awesome review. You are welcome back any time and I look forward to seeing you again!

8/10 Good

Blake

Liked: Cleanliness, room comfort
I didn’t know it was an actual house. Like you can tell someone lives here
Stayed 1 night in Jun 2020

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Hampton
Nice experience
Stayed 1 night in Feb 2020
Response from Laura on 12 Mar 2020
I'm happy you enjoyed your stay, you are welcome back anytime.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property friendliness and cleanliness very personable and refreshing me and my husband loved Laura she was great we will be back and everything was excellent no complaints slept good and comfortable no complaints no dislikes
Stayed 1 night in Feb 2020
Response from Laura on 20 Feb 2020
Thank you for your awesome rating. It was so nice meeting you both. I look forward to your next day, you are welcome any time!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the home-like feel as your enter the residence. Everything was clean and the bathroom was amazing and well taken care of. No complains from this guy. My wife and I enjoyed our stay. Will recommend to anyone staying at Mt Clemens to book this room ASAP. Good places are hard to come by. Thank you so much for the stay Laura.
Stayed 1 night in Nov 2019
Response from Laura on 4 Dec 2019
Thank you for the excellent review. I'm glad you enjoyed everything and I look forward to your next stay!

6/10 Okay

Mini-go

Stayed 1 night in Feb 2022