Adults Only in West Midlands from AU$236

"Lovely quirky characterful hotel with lovely pool and spa area. The spa changing rooms were very dated and not very nice, but the pool itself and jacuzzi were great and very quiet. There were only four loungers and some guests were doing the usual thing of leaving towels there but not using the lounger. The gym was very small and had one treadmill. There are no massage services or treatments despite hotels.com suggesting they offered massages when I saw the listing. Dinner is a set menu and was delicious but very expensive - the dining room is also a very odd set up; you go through a door and you're immediately in between intimate tables of people eating. Breakfast was in the same area and was a bit manic, the staff seemed harassed and I was left with butter on a plate someone else had already used, and a miniature pot of jam someone else had used; plus when I asked for brown sauce, I was given a pot, and when I looked inside, someone had dropped a bit of egg into it, so that was a bit grim. Next time I might stay at the hotel but eat elsewhere."

"We had a large suite very comfortable and warm. Yes decor and hotel a little tired but as they say don’t judge a book by its cover! We had a comfortable stay. And would stay again, staff very friendly and helpful "

"staff are always friendly and helpful room very clean tidy"

"Staff were lovely, nice rooms, comfy beds, good breakfast. Only shame was the issue with drainage - our toilet was blocked so we were moved rooms without any hassle, in the morning family said they had had the same issue in their room."

"Warm welcome, lovely clean room, delicious dinner"

"Great hotel with lovely staff and dinner is always fabulous. Only thing that "

"Too noisy, busy & areas not clean. Limited availability of menu in the bar despite trying to order at 6.00pm "

"I’ve stayed at this hotel before but this visit was quite disappointing. I was left waiting to check in despite ringing the bell, and the staff seemed unfriendly. The room I was given felt like the worst option available. While the room was generally fine, the bathroom really needed a deep clean. The biggest issue, however, was the room’s location. I was placed in a ground-floor accessible room—despite booking months in advance and not requesting one—situated right next to reception. This meant constant door slamming throughout my stay, as well as noise from the bar, and to make matters worse, staff members were taking private phone calls late at night in the small corridor beside my door, adding even more noise. Overall, the experience was far below expectations."

"Nice “family run” hotel, friendly staff. Happy to stay when commuting into Birmingham. "