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"Very convenient to train station. Our stay included a Basel Transit Pass which made it very easy to connect by tram to the Viking dock. If you are staying overnight and arrive or depart by train its a great location. "

"safe, easily accessible. clean "

"친절하고 이쁜 숙소. 루프탑에서 보는 뷰가 좋았어요"

"Check in was great. I was able to check in early. My lower rating is due to the bed being so lumpy, i couldn't sleep on it. I was there to sleep for a short time before a flight so unfortunately didnt have time to ask to change rooms but it was so bad, i couldnt imagine others would be too much better. The location is incredible due to location of the train and tram station however it comes with a huge downfall. The trams are coming in with almost every minute which is so loud. They supply ear plugs on the nightstand however, the rumbling cannot me remedied. Personally, i would never ever stay here again. It's not their fault for the tram situation but still, would keep me from wanting to stay here had i know. "

"This is a legitimate 2-star hotel. Whoever qualified it for a 4-star hotel made a joke. To start with, there is no refrigerator in the room. Not even a tiny one. The bedding is another joke. A pillow is about 3 cm (a little over an inch) thick, with nothing but lumps inside. I had to ask for 2 more pillows to get it to be of any neck support. I also had to ask for additional 2 blankets as the one provided was too thin. I had to use one of the blankets to cover the pillow stack so that I don’t feel the lumps. In the bathroom: no body lotion provided. No conditioner for after shampoo use. The single container in the shower says: Hand, hair, and body wash. Same container by the sink. No shower cap or vanity kit. The overall look of the room—shabby. Avoid by all means. "

"Friendly staff. Bus stop right in front of the Hotel, comes very frequently and you can ride it fir free with hotel free ticket .Rail station is not within walking distance but bus takes you right in front in 7 minutes. "

"My husband and I had the pleasure of staying at Savoy hotel for a week and enjoyed every moment of our visit. What made our stay especially memorable was the outstanding staff—everyone was warm, professional, and genuinely attentive. Every request we made was handled promptly, efficiently, and always with a gracious smile. We extend our special thanks to Charles, Valentina, and Katrin for their kindness and warmth, as well as to the breakfast ladies—unfortunately, we did not catch their names. We are truly grateful for the excellent hospitality and would be delighted to return in the future."

"Staff were supportive, and the service was brilliant "

"Staff were very helpful, room excellent..... Well done! "