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"Were asked to use kiosk to check in and out, which definitely took longer if done so by a staff. No sure if it’s good for guest experience. Otherwise, a nice stay for us"

"Great shuttle to airport"

"I should have read the other reviews before booking this hotel. This is a very old, historic hotel and it could be absolutely beautiful IF the owners and management cared. However, it was so dirty they should probably fire their cleaning staff. The bathroom wall tiles were dirty as was the sink and bathtub. I turned on the water in the tub and the water that came out initially was yellow and it stirred up black particles in and around the drain. Thankfully we were there only one night because I skipped the shower. The bathroom door didn't close because the door was too big for the frame. As for the staff, the two at the front desk were young ladies and never once did they smile or acknowledge people as they walked by. When we arrived at 3pm, the street and parking lot were completely blocked off. We didn't realize the Sugar Festival was going on right in front of the hotel. We parked a few streets over and called the hotel to ask where we should park. We were told, "Park in front and when you come in we'll give you a parking pass". I told her the street was blocked off and we couldn't park in front. I would think she should have known that since it had been closed all day. She then told us to find a place to park and they'd give us a parking pass for the bank parking lot. As for the breakfast, it was cold cereal and instant oatmeal as of 9am on a Saturday. All in all, it was the worst hotel experience we've ever had and I absolutely do not recommend it!"

"Nice pool area and good free breakfast with many options. Rooms are large and spacious. Gym has good equipment for a hotel gym."

"This hotel is exceptional. What gives this hotel the rating are the comfortable rooms, breakfast and friendly staff. I look forward to my next trip at this hotel."

"Everything was good. "

"Clean rooms "

"Found some individuals lurking on the premises grounds. Did not feel safe. Clearly the office personnel must have felt the same. No one manning the desk. register by computer. They wanted an additional 100 damage deposit fee, I then refuse to pay he the damage deposit. I Asked the computer guy if I didn't pay would I be charged a cancellation fee? He said no. Best I don't get charged. "

"Property could use some updating, ice machines out of service (no sign), customer service hit or miss (some fantastic, some miserable). Expected more for the price we paid. "