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"Didn’t have shuttle service as advertised when I booked, so they paid for Uber for us. Extremely accommodating "

"Parking lot is not well lit. "

"The property was clean and the staff friendly, and the breakfast adequate. Even the wifi was pretty good. Only complaint is that you need better signage!! Hard to find you, had to use gps to find where you are hidden on a side street. But then I don't know what Plattsburgh sign ordinances are ... but most motels on Rt. 3 have bad signage from a motorist's perspective."

"Beautiful property, friendly staff. Very clean room, huge showers and comfortable beds"

"Great hotel!!"

"Very lovely room with great view of the lake. Champagne at check in was a lovely bonus!"

"Great hotel. The giant chess set was a plus."

"The room was clean and comfortable, but it was a bit over priced. For the price they should offer some kind of breakfast. The staff was excellent and very friendly. They changed our room from the second floor to the first floor upon request and we mistakenly left our computer at the motel, someone found it and returned it to the office and they kept it safe until we could return and pick it up."

"Excellent stay for price! Only complaint is loud exit doors slamming throughout night/ morning. Would be nice to install quieter closing doors or at least put sign up to give friendly reminder to avoid allowing door to slam shut."