Book Andaine - Passais Hotels

"A stale kitchen smell hung around the reception and permeated the building. No lights were on and it was like entering a dark cave. I normally like quaint old hotels but this was just down at heel and dispiriting. The photographer must be very clever as the reality was dismal. The sauna was an extra 55 Euros so we didnt use it and didn't eat there as the stale smell was so unappetising. We would not have stayed except that we had booked and paid in advance."

"Comfortable stay. Nice, helpful staff. Really good food in the restaurant. Bagnoles is a lovely little town too wander. "

"Nice staff and helpful "

"Tres bien accueilli bel appartement proche des termes et des commerces "

"Beautiful hotel to stay with family, Amazing swimming pool and surroundings! Spotless and cozy room!"

"Absolutely enjoyed everything, top-notch accommodation and excellent value for money 👍👍"

"Owners were charming and friendly however the accommodation was quite the worst we have ever seen. Most of the work seemed to have been done as DIY but to appallingly low standards. Whilst efforts had been made to decorate no cleaning seemed to have been carried out. The cooker hob was still soiled from previous use and all light switches were unclean. Interior of drawers in kitchen were soiled and in our opinion thus unfit for use. Whilst the shower was effective, because of poor finishing it...

" I would not recommend this house, the pictures are sugarcoated. Bedrooms are okay, everything else was either dirty or demaged/ broken. The first couple of days it smelled moldy and musty. I can’t list all the shortcomings( first day no warm water, one day no electricity, the last 5 days no WiFi ( probably still not working) The area is nice, so is the garden, but even the parasol is broken."