Book Andaine - Passais Hotels

"Breakfast was very disappointing. Industrial ham and cheese. With other items, not 4 stars. When we left, the waitress ran behind us and asked me to clear the table like at the canteen. Def not 4 star experience…"

"Clean room, lovely spa area and staff very helpful"

"Beautiful property. Just a shame we couldn’t stay longer to enjoy it "

"Great location, super comfortable bed, excellent pool and convenient for walks, countryside and town, restaurants and bars. "

"Clean hotel, friendly helpful staff, comfortable bed"

"A stale kitchen smell hung around the reception and permeated the building. No lights were on and it was like entering a dark cave. I normally like quaint old hotels but this was just down at heel and dispiriting. The photographer must be very clever as the reality was dismal. The sauna was an extra 55 Euros so we didnt use it and didn't eat there as the stale smell was so unappetising. We would not have stayed except that we had booked and paid in advance."

"Great hotel right in heart of town "

"The room was clean with tea/coffee making facilities. A good view of the town. The attached restaurant was very nice, as was the food. Staff were very friendly and helpful. Breakfast was fresh with fresh bread, cheeses, coffee, juices, cold meat selection, jams, yoghurt. Very nice. Bathroom very clean and heating was very welcome on a very cold day."

"Staff helpful and friendly, a traditional country hotel with lovely original decor. Warm and welcoming "

"Comfortable stay. Nice, helpful staff. Really good food in the restaurant. Bagnoles is a lovely little town too wander. "

"Très bien situé pour aller aux thermes à pieds. Appartement agréable , juste mettre des couettes plus larges sur les lits et un éclairage plus fort sur le lustre de la pièce principale.Je recommande cet appartement, il est spacieux pour trois personnes."

"Logement très propre "

"Avons passé une bonne semaine mais malheureusement le temps 'n était pas au top ."

"Lieu très agréable, charmant, calme"

"Owners were charming and friendly however the accommodation was quite the worst we have ever seen. Most of the work seemed to have been done as DIY but to appallingly low standards. Whilst efforts had been made to decorate no cleaning seemed to have been carried out. The cooker hob was still soiled from previous use and all light switches were unclean. Interior of drawers in kitchen were soiled and in our opinion thus unfit for use. Whilst the shower was effective, because of poor finishing it...