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Reviews of The Manohara Hotel Yogyakarta

3.5 out of 5
The Manohara Hotel Yogyakarta
Jl. Affandi, Depok, Jogja

Reviews

9.4

Exceptional

Rating 10 - Excellent. 5 out of 8 reviews" "
Rating 8 - Good. 3 out of 8 reviews" "
Rating 6 - Okay. 0 out of 8 reviews" "
Rating 4 - Poor. 0 out of 8 reviews" "
Rating 2 - Terrible. 0 out of 8 reviews" "

9.4/10

Cleanliness

8.6/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, rooms, good breakfast, nice pool and gym facilities and friendly helpful staff.
Stayed 7 nights in May 2024

8/10 Good

Ahmad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Facilities were generally good, however language barrier was an issue; unless you know Bahasa Indonesia. Room service mixed up orders. The spa did not deliver the service as indicated. Toilet had frequent flooding issues. However, the breakfast buffet spread & room makeover were top notch.
Stayed 4 nights in Dec 2023
Response from Warm Regard , Siti Humairoh General Manager on 26 Dec 2023
Dear Mr. AhmadThank you for taking the time to share your experience following your stay at The Manohara Hotel Yogyakarta. It's nice to learn that everything we provided truly meet up to your expectations. Let us take a look to improve about the room service, spa service, and toilet issue , thanks to your feedback!It would be a pleasure to welcome you back again soon !

10/10 Excellent

MOHAMED

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff there were well trained. They were very helpful. They had a variety of breakfast options. My overall experience there was very good. Would highly recommend this hotel!
Stayed 4 nights in Dec 2023
Response from Warm regards, Siti Humairoh General Manager on 26 Dec 2023
Dear Mr Mohamed Thank you for taking the time to share your experience following your stay at The Manohara Hotel Yogyakarta. It's nice to learn that everything we provided truly meet up to your expectations. It would be a pleasure to welcome you back again soon.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
Stayed 1 night in Aug 2021
Response from Andreas Iman Kurniawan on 23 Aug 2021
Dear Valued Guest, There are no other words except thank you for your kind rating about your experience at The Manohara Hotel Yogyakarta. We are all about personalizing our guests experience, and we are delighted you were in awe of what we delivered. Also, thank you for recognizing the excellent service and facilities. We are looking forward to pampering you on your potential future visit. With my best regards, Andreas Iman Kurniawan General Manager

10/10 Excellent

Inna

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr schönes Hotel. Frühstück ausreichend. Sehr nettes Personal
Stayed 5 nights in Nov 2023
Response from Warm regards, Siti Humairoh General Manager on 8 Jan 2024
Dear Mrs InnaThank you for taking the time to share your experience following your stay at The Manohara Hotel Yogyakarta. It's nice to learn that everything we provided truly meet up to your expectations. It would be a pleasure to welcome you back again soon.Warm regards,Siti HumairohGeneral Manager

8/10 Good

Katharina

Liked: Cleanliness, property conditions & facilities, room comfort
Nice facilities but not good for tourists
The hotel is a good place to stat if you want a nice place to sleep. As a tourist, we also wanted help arranging some activities, like seeing the temples. The hotel didn’t help us that much with this, since the only thing they did was calling a private driver we could arrange activities with ourselves. The driver, Andi, was wery good and helpfull. We highly recommend him if you want to go on tours around the area. The hotel is placed a little far away from the Maliboro Street and good places to eat. We spend some time using taxies to go back and fourth into the city. Overall a Nice hotel with great facilitets (bed, pool, etc.) but not that much if you want help to arrange some good days and activities in the area and if you would like to be close to the city centre.
Stayed 3 nights in Jul 2022
Response from Ecommerce on 13 July 2022
Dear Mrs. Katharina, It is a pleasure to learn that you enjoy your stay with The Manohara Hotel Yogyakarta. Thank you for highlighting the issue about location. We do apologize that you had to experience such unpleasant issue regarding that issue. However we already put information about our hotel in the Expedia website. We greatly appreciate your comments about that aspect. We look forward to welcoming you back home with an improved experience. Best regards, Andreas Iman Kurniawan

10/10 Excellent

Jasmine Grace

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern, Elegant and Clean
The staffs were all very helpful, friendly and nice. They informed us so well about the facilities and what should we do in Yogyakarta. They really cared about our comfort. The hotel building is new, the bedroom, restaurant and swimming pool are incredible, very well decorated and modern. Very recommended to stay in this hotel. And also near Adi Sucipto hotel and shopping mall.
Stayed 3 nights in Jan 2021
Response from Arif Kartika on 23 Aug 2021
Dear Ms. Jasmine Grace, Thank you for taking the time to share your experience. We appreciate your feedback and are delighted to learn that we met your expectations. I will ensure to share this feedback with them and the rest of the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Regards, Arif Kartika General Manager