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Reviews of Akarsa Kokoro

3.5 out of 5
Akarsa Kokoro
Jalan Cemara Beach No. 9, Semawang, Denpasar, Bali

Reviews

7.0

Good

Rating 10 - Excellent. 16 out of 117 reviews" "
Rating 8 - Good. 48 out of 117 reviews" "
Rating 6 - Okay. 33 out of 117 reviews" "
Rating 4 - Poor. 13 out of 117 reviews" "
Rating 2 - Terrible. 7 out of 117 reviews" "

6.6/10

Cleanliness

8.0/10

Staff & service

4.0/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Rose

Liked: Staff & service
Cheap stay to visit local friends
Stayed 3 nights in Mar 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Close to the beach and shopping/food area of Sanur, clean, quiet, reasonable wifi access throughout hotel & room, good value meals and room rate. Currently being renovated so small inconveniences. Will use it again on next visit.
Stayed 2 nights in Jul 2018

8/10 Good

Michelle, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable price with good breakfast.
Friendly staff. Easy to find. 5 mins walk to beach.
Stayed 1 night in Jan 2018

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean, good location, supermarket and restaurants
Stayed 4 nights in Aug 2017

6/10 Okay

jen

Disliked: Property conditions & facilities
Good location and breakfast. Smelly room
The room smelled strongly of damp. But the breakfast very nice and most of the staff friendly. Short walk to beach and on the doorstep of shops and restaurants.
Stayed 3 nights in May 2017

2/10 Terrible

Chase

Disliked: Cleanliness, property conditions & facilities, room comfort
You can do better in Bali
Room was dirty, sheets were stained. Toilet flushed half of the time and was constantly leaking water all over the floor. Doors had very large gaps all around edges not letting room cool down. Security latch on front door broken. Wifi signal poor. You can get so much more with your money in Bali

6/10 Okay

Pauline, Singapore

Liked: Staff & service
Affordable place to stay
I stayed at this hotel for 6 days. First night, I was allocated a room at L3. The room was simple. However, there was no hot shower. I checked out the next day to proceed to Tulamben for dive. Returned on the 3rd day and checked in was swift and hotel staffs were friendly. They could even recognized us. Breakfast at this hotel was great! There were several options to choose from and you just have to place your order and the chef will prepare them on the spot. The room was clean and amenities were basic - aircon works too well - too cold at night, 2 bottles of water were given daily, there was a mini fridge, however, no kettle for boiling hot water but u can get hot water from the water dispenser at the reception. Daily change of towel.

6/10 Okay

Verified traveller

Liked: Staff & service

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Really close to the beach and main street!
The staff were very hlpful and the room was comfy and clean :)

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
near beach
close to beach where you can rent kites and windsurfers

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in tight budget near to beach
Checkin was easy. Smile on their faces. Near to Sanur beach. Helpful hotel staff. Good breakfast. Pros Wifi very strong Good bathroom with bathtub Cons Old furniture and sliding door. No pool

8/10 Good

sukgeun, Korea

Liked: Cleanliness, staff & service, room comfort
Good time
Staff is very kind. Break is very solicitous. Beach restraints is good. We enjoyed good times.

8/10 Good

Haizhong

value for money
near the beach, free bicycle, but got a few mosquitos in the room

6/10 Okay

Higgy, East Coast Canada

Liked: Staff & service
Disliked: Cleanliness, room comfort
just ok
Staff were fantastic, room was very run down, clean but grungy. Sheets were freshly washed but old and stained. Mothballs in bathroom to cover up sewer smell. In the price vs value department I would book again for a quick night or two only if substantially cheaper. I am back in the area 4 days later and for very little extra money have a substantially better room.

6/10 Okay

Verified traveller

Liked: Room comfort
OK for the price but a little run down
Front door to the room had a large gap in it, not very private. Breakfast was not good at all. Room itself was a good size, good to have a fridge & kettle. Hotel looks a little run down and parts of the room looked dirty but I think it was more from age rather than not being cleaned often. Staff were helpful and it is a good location. Stated free bicycle rental but we got charged. OK for a night or 2 but spend a little more & go elsewhere if staying in Sanur longer.

8/10 Good

Deborah, Adelaide, South Australia, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget hotel close to the beach
We had a 4 night stay at Kokoro. Had thought there was a pool for some reason, but alas, no, but 5 minute walk down the lane way and you were at the beach. Great location near many restaurants and warungs. Very friendly, helpful staff. We had a room on the 3rd floor, which was ok, comfortable, spacious, had average wifi and tv with some cable channels. Breakfast included, basic but ok. Has a japanese restaurant and spa facilities, but didn't use either. Was able to check in early and they had storage facility for our luggage on check out.

10/10 Excellent

Seth, Missouri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Abian Kokoro was really a wonderful stay for my last two days in Bali. The staff is very friendly and the room was great for a very cheap price.

8/10 Good

Sharon

Liked: Staff & service, room comfort
Cheerful, cheap and close to everything
Fantastic staff, so friendly and helpful. Excellent location, beach so close and restraunts etc a step away

10/10 Excellent

TERRIE

Liked: Cleanliness, staff & service, room comfort
Fantastic location. Lovely staff.Great room.

8/10 Good

alice, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean friendly and cheap
Small hotel, clean, good air con, friendly helpful staff. This hotel is a 2 minute walk to the beach. It's a simple basic place but perfect if you are easy going and self sufficient in your travels. Woild stay here again for sure.

4/10 Poor

Kurt, Gili islands

Disliked: Staff & service
bad service rest is ok
Horrible check in and check out procedure. Was my 5th stay theire. It was ok up to now. But after the last time i will change the hotel. I do like the place,but i do not accept guest treatment like last time.

8/10 Good

Stacey, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay and friendly staff
I stayed here for 2 nights at the end of February in a triple room with my mum and brother. The hotel staff were very friendly throughout the duration of our stay. The room was basic, but clean, quiet and comfortable and a decent size. The bathroom smelt a little bit and there was no hot water, but when you are only paying £10-£15 a night you can't expect a 5*. We were given complimentary water each morning and there were 6 breakfast choices each day. The hotel is a 2-3 minute walk to the beach and very close to the Power of Oasis yoga studio and Aroma Spa. If you are in Sanur for a few nights and just need somewhere to lay your head at night while you are exploring during the day then this hotel is very affordable and comfortable.

10/10 Excellent

henrik, Cologne, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ooops i did it again
By the time writing we stayed there a second time for a couple of nights. This hotel is a great place to stay in Kuta for a low price and decent quality. Not comparable to high class hotels of course, but you get real value for the money you pay. We will probably stay go there again on our way back home, when we have to stay 1 night in Bali.

4/10 Poor

Bob, New Zealand

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel room with cockroaches
I stayed in room 106 on the ground floor for 14 days which is behind the Kitchen, when I first opened the door to my room I seen cockroaches running around, eventually, they all took off under the bed. I requested the staff to spray the room while I went for a walk and got a cold beer, I requested the staff to spray the room every other day as the little blighters kept coming back. I had to continually request for my sheets to be changed and for the floors to be cleaned, which the staff did without a grumble so I did not complain. The hotel is ok for say 2 nights but for no longer, do not stay on the ground floor as you will hear all the noises from the kitchen and its staff, there is one guy from the kitchen who clears the back of his throat with some vigor every morning between 6 and 6.30am not a nice noise ton wake up to. The hotel is close to the beach and a 5 star hotel next door which you can use their facilities for US$15.00 day per person which includes a beach towel, sunbed and use of their pool and gym, this was my Saviour during my stay.

8/10 Good

Michelle, Queensland

Liked: Cleanliness, property conditions & facilities, room comfort
Decent cheap hotel
This hotel is about 150 m walk to beach. There is no pool but they let you use their bicycles free of charge. Room has small fridge, tea and coffee making facilities in room, hairdryer and good hot water. We had a problem with the aircon not functioning well. We told the staff, went out for a bike ride and about an hour or so later when we returned, the aircon had been repaired.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Budget Hotel Near Beach
The staff went out of their way to make my stay nice. The room was clean, shower hot, AC COLD, good breakfast was included, wifi was strong to stream movies, cable TV with English Channel. For the price I paid for this room and the many amenities I have NO complaints. The staff helped me arrange transport to Ubud at a reasonable price.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This is not a hotel!!!! This is a room.
3 1/2 stars what a joke, I've staid in better youth hostels in my travels around the world, cheep it certainly was but it should be billed as a room with toilet not a hotel, booked for three to stay and only had 1 bed, staff great but they can't make a silk purse out of a sows ear!!!!! Lasted 1 night before the wife threatened to kill me unless we relocated which we did;( stop calling this a hotel and call it a overnight stopping place, no facilities on site, but staff realy friendly;) will go to sinuar again but not to this hostel!

6/10 Okay

Mogamat, Australia - SA - Regional SA

Disliked: Cleanliness, staff & service, property conditions & facilities
Facilities: Tired; Value: Fair price; Service: Lacking; Cleanliness: Dirty;

10/10 Excellent

pierre, france

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hostel near of the beach
We are staying 2 nights in this hostel. The people are very nice and the beach and the city are near. very good for the price!

4/10 Poor

ck, Malaysia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Room condition is poor but location is OK
The hotel is not well maintained. The room is in poor condition. Shower doesn't really work. Location wise it is close to bars, shops & restaurants.

8/10 Good

Catherine, Bandung, Indonesia

Liked: Room comfort
Disliked: Cleanliness
Lovely staff!!!!!
It was just an overnight stay. I've been there before though there have obviously been many others. Sheets getting worn, a/c not very cool and construction across the road . Good value for the money, lovely staff and easy access to the airport.

8/10 Good

Parag, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bali Stay
Awesome experience staying with this Hotel Near to sanur beach and few of the Indian restaurants are also around.

6/10 Okay

Daniel, Sweden

Liked: Staff & service
Disliked: Cleanliness
All in all, a pleasant stay (for me)
This place wasn't so bad - for me, that is. Aside from my girlfriend getting attacked by bed bugs... I managed just fine. Happy with the location, the friendly staff, the breakfast, etc. We paid very little for our room. You get what you pay for. Perhaps the other rooms are bug-free? Regardless, I thought it wasn't so bad. Check it out for yourself! PS: they even mailed my postcards for me.

6/10 Okay

Brian, Australia - QLD - Sunshine Coast

Liked: Staff & service
Disliked: Property conditions & facilities
Facilities: Run-down; Value: Fair price; Service: Good, Respectful, Courteous; Cleanliness: Tidy; no hot water for 24 hours

6/10 Okay

Philtraveller

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Taryn, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service
Value: Bargain; Service: Go the extra mile; I stay here when traveling from Sanur to Nusa Lembongan. As far as somewhere to sleep & have breakfast, it's great.

8/10 Good

Jason, Sanur, Bali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Staff, Good Value
I have traveled in Bali for many years and this hotel is one on the best values. The rooms are comfortable and the location is good but the best aspect of the hotel is the friendly, kind, helpful and effective staff.

8/10 Good

Lucia Dutra, Porto Alegre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Staff worth the hotel
The best staff ever!!! all friendly and smiley people all the time. there are bicycles to use for free, they are not in a very good conditions, but for free its ok. The room are good with confortable beds and pillows. The shower is ok. I really want to come back there.

8/10 Good

Bg, Sweden

Liked: Staff & service
Nice
Small room, close to everything. Nice balcony. For the price nice.

8/10 Good

maee, melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really agreeable stay
Super hotel for the price, lovely staff, they really look after you, great atmosphere, near everything in sanur. Would def stay there again.

6/10 Okay

greg, sydney

Liked: Staff & service, room comfort
Disliked: Cleanliness
Poor organisation
They doubled booked me and made me move to a sister hotel miles from beach. Sister hotel noisy and dirty and had terrible breakfast buffet. Very disappointed. However the Abian Kokoro staff were very pleasant and the restarUnt good.

8/10 Good

Pauli, Perth, WA

Liked: Cleanliness, staff & service
A quick in & out
I just needed somewhere to lay my head having flown in late to Bali. I had a fast boat booked to Lembongan early-ish the next day, this hotel served a couple of purposes; bed, and close to Sanur. The price was right, the staff friendly & helpful, & the area quiet.

10/10 Excellent

Mr Nathan, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and excellent location
A very enjoyable experience with fantastic staff (both hotel and restaurant), ideally located only minutes from the beach and plenty of shopping. I will definitely stay there again.

8/10 Good

Yenny, Australia - NSW - Sydney

Facilities: Basic, Typical; Value: Acceptable price, Moderate; Service: Helpful, Polite; Cleanliness: Tidy, Clean, Neat;

10/10 Excellent

Katrina, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Good choice of breakfasts, not just the standard egg and toast

8/10 Good

Morie

Travelled with group
海にも近く、コンビニ・スーパー・レストラン等も徒歩圏内にある。設備も充分。
Stayed 11 nights in Mar 2024

6/10 Okay

raphael

Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Zustand des Zimmers ist renovierungsbedürftig, Dusche funktioniert nicht richtig
Stayed 2 nights in Nov 2019

2/10 Terrible

Verified traveller

Het hotel was volgeboekt. We werden daarom in een ander hotel van dezelfde keten geplaatst, maar die was ver vamnhet strand. Ze boden aan ok ons opnte halen en bij het strandnaf te zetten, maar dat duurde zo lang dat we steeds maar met de taxi zijn gegaan.
Stayed 1 night in Aug 2018