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"A/C was not working. Informed staff 50 minutes after check in. Was advised that they will investigate. Could not open windows either as bugs were sitting outside. Nothing was resolved while I stayed there. Mattress was uncomfortable, I could feel the springs. All in all the stay was uncomfortable."

"Very quick and easy check in. We got the room we asked for, higher level and twin beds. Very clean, compact but functional room. Nespresso and tea in the room. Great buffet, full trays, warm, always refilled. Easy to leave our luggage at reception. Very well located accross from the train station, and just a few minutes walk from the old town and attractions. Free bus pass for the two days. Would stay again without hesitation."

"The staff were friendly and helpful and free breakfast a bonus. We also got free public transport in the Konstanz area. Room was a little small, but t least it had a fridge"

"The staff at the front desk were terribly Friendly- MS REBECCA, KUSEY (hope I got it right) and the very lovely GM of the hotel. She offered my husband the local beer which was a very kind gesture. We were surprised at the respectfulness, friendliness and everything that you can ask from a front desk staff. The hotel is very clean and the breakfast buffet was delicious. My husband enjoyed the bacon."

"The room had a great view over the river. The room was very clean and fresh and the bed was comfortable. There were no tea or coffee making facilities in the room, however there was a pay as you go dispenser, serving cold drinks in the corridor. The bar area is "

"Good"

"Great that they have self check in as we arrived at 1am. Building is undergoing some work at the moment but wasnt disruptive. Great location. Good size room, clean, quiet, beds were comfy but need better pillows. "

"Great view"

"All rooms and common area were very well maintained. Garage in the basement was very convenient. Great location as one can cross a pedestrian bridge to old town"