Degazon Holidays from AU$5,723

Overall, the resort was decent. The food was good and most of the staff were friendly. However, the property definitely needs some upgrades. Some of the equipment seems outdated, and our room had issues such as a broken doorknob and a broken locker, which should have been fixed before guests arrive. Excursions Arranged Through the Resort Communication about the excursions arranged through Sea Cruise needs significant improvement. When we booked the Toug Bay excursion, the resort staff never mentioned that the trip does not include both the mud bath and the volcano view. The brochure also failed to clearly state that it is either one or the other, not both. The Sea Cruise staff member, Cortney, was also unclear when explaining the trip details. Because of the lack of proper information, we ended up missing out on the mud bath experience entirely, which was very disappointing. We also felt rushed during the waterfall stop, which took away from the overall experience. As a group, we felt the excursion was not worth the money, especially if you are not particularly interested in snorkeling.

The hotel is absolutely gorgeous, very clean and the staff is very friendly and helpful. The views are some of the best in the Caribbean.

This place was absolutely magical! From the incredible room amenities to the delicious food, everything about our stay was five-star. The pools were breathtaking, the views were spectacular, and the entire property felt first class. The staff were also very friendly and welcoming, which made the experience even better. We had such a wonderful time and will definitely be back!

Our first room had a very musty smell, so bad we woke up ver stuffy and not feeling well. They moved us to another room. That room was better. the food at the resort was good. There wasn't enough activity for an all inclusive. There wasn't enough chairs at either pool. And never enough towels. Our flight home got cancelled and we asked if they could accommodate us longer and we never received an answer. The resort also needs some repairs on the walkways, many bricks were loose.

Amazing staff, resort is immaculate. Pool is nice. Beach is lovely. If you’re not a big eater/drinker, do the Bed & Breakfast option- huge breakfast buffet - and then we paid for dinner ( usual Caribbean island prices- $20 burger, $10 fries…. Better onsite restaurants $38-$75.