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"We really enjoyed the Diamond Club amenities and the spa. The staff was so friendly and welcoming. I would definitely recommend it!"

"Osea was visible, clean room, did not received the complimentary champagne "

"The grounds were"

"Everything was amazing. The staff especially. We had a pool and beach view and it was simply beautiful. The beach was fantastic with activities to do. Tons of excursions through the hotel and a shuttle bus to the three different Bay Gardens hotels. Highly recommend "

"***NOT CHILD FRIENDLY!!!!!*** It has not been enjoyable and my daughter calls it “the hotel with the horrible singers” (karaoke singing) until 1030pm or later. When that’s done, you can hear the people at the bar until sometimes 12am. It took 5 nights for us to be moved. I can’t understand when I’m checking in and have my 6 year old daughter, and I am put in a room directly in front of the karaoke bar, how can’t you foresee me complaining? I couldn’t be ANY closer. All staff shrugged and stated nothing that we can do. It is a very small property. "

"The main building of the property including the rooms and the dining room and bar were kept very clean. The staff members were generally friendly. Special thanks to Garfield for arranging our catamaran tour with Sea Spray Cruises and Vanessa in the dining room for her consistently cheery service. We purchased the all inclusive plan and found the food to be very good. The beach was a short walk away and stores and restaurants were nearby. Nice, locally owned boutique resort."

"The view from our room of the beach and ocean was good. The staff was very hospitable, competent and gracious. We enjoyed everything about the resort except a couple of restaurants had less than outstanding food. The majority of restaurant options were very good."

"The resort was exceptional. The place, staff were outstanding. The view was beautiful The food at the resort was disappointing. I would give it a C rating. The location of the resort unfortunately was approximately one and a half hours from the airport. Car service was painful! Once there. it became complicated to travel to other places to dine BTY. their. excuse for a breakfast buffet was inferior even in comparison to a number of all inclusive resorts we’ve attended , "

"We ended up staying here due to a flight cancellation. We were tired, a bit cranky and starving. It had been a very long day with an 1.5 hour drive from the airport. We arrived at the hotel about 9.40pm, the restaurant just closed. The staff was amazing, the restaurant staff and chef were cleaning up and the front desk called them and explained our situation and out comes the chef and pointed out several dishes she could prepare due to my food allergies. They brought our food directly to our room. It was delicious by the way. We had concerns regarding if our taxi which was paid for by the airline if they would return for an early morning return to the airport, so we explained our concern and the front desk said they could have another taxi within 10 minutes if our taxi did not come. The staff actually were amazing and so kind. Would definitely recommend this hotel. And yes there is a wonderful ocean view, beautiful pool and deck. "