Boutique Hotels & Resorts in Deep Ellum from AU$150

"Great food"

"Parking was the FIRST issue. There’s NO parking. You can valet for $52/night. I gave in and had to valet after driving looking for parking. The valet said to just let them know 5 minutes before i come down to get my truck. I was there for an event close by at noon the next day. I got to the room and it was 55 degrees. I tried to adjust it but it didn’t warm up and you have to notify them before 11pm to get help. I checked in after 1030. The light in the living room area didn’t work. The bed had 2 sheets and some kinda thin blanket. I froze. Tried taking a hot shower in the morning and it lasted about 5 mins before it was cold. I notified the valet at 1133 i needed my truck. I had to be at my event at noon. I received a text it wouldn’t be ready for 20 mins. I went to the valet at 1142 they hadn’t even gone to get it. I went to the front desk asked for a manager. None on the weekend. Complained about the hot water and valet and she suggested i ask them to walk me to my truck. Why valet?! Then she asked them, they said no that someone went to get it. My truck didn’t arrive until 1159. When i got back i parked down the street and had to pay $34. I had to walk nearly a mile back to the hotel. There was so much noise outside until the middle of the night. Music, traffic. The next morning after i checked out i had to make that nearly 1 mile walk with all my luggage. Never again will i stay at the hotel. The reviews on Expedia made it appear like a great choice. It’s not!!"