Family Hotels & Resorts in Death Valley from AU$121

"We recently stayed at your hotel – April 26 and 27. With great expectations we were so excited about coming to Death Valley and staying at the Ranch for our 51st wedding anniversary. We paid over $700 for the two nights and were expecting a wonderful experience. We arrived in the afternoon of the 26th. We made it very clear when we checked in that my husband was on a walker and we would need to have a very accessible room. We were given room 711. After paying over $700 for two nights, we were put in a terrible room. Even though the hotel has a better rooms advertised. Needless to say, my husband had to go through much sand and debris since construction was going on. Also – no handicap parking. He now was having to drag our luggage through the dirt and sand to even get to the door. Upon arrival at the room, we found the following – 1. A pair of men’s cargo shorts lying on the floor 2. What appeared to be fresh blood on one of the pillowcases 3. A broken coffee maker. The holder for the coffee pod was missing and therefore unusable. 4. Construction crew walking past our back door, so we could not even open the doors and have the sunshine in. One the 27th, coming back from a day of sightseeing, and drudging through the sand again, our hallway was filled with cigarette smoke. On the 26th, when we arrived, we were ready for a great meal. We were told the Steak House was great, so we made a reservation, as we were told, and proceeded to our 5:30 reservation. We ord"

"The restaurant stunk from cigarettes since it is connected to the casino. Don't bother eating there."

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"No help from management in urgent situation"

"Clean, quiet, good breakfast, friendly efficient staff, laundry room, adequate parking."

"I chose a std. room, 1 king. The pics shown on your site show that particular selection of rooms with a doorway going outside. When arriving at our room, it didn't have that door. This should be addressed w/ hotels.com or whoever gives those pics to them. In addition to this we were never informed that the elev. from the parking lot wasn't working so you had to use a valet w/ a golf cart to go up and down the steep hill.(very inconvenient) My husband uses a walker and this was difficult. However, we did find a few parking spots close to an elev. at level 2 that would take us to the 4th floor. There were 2 disabled spots. Usually those were taken by a laundry cart and/or an orange cone blocking that spot. I informed the front desk about the problem and she said that housekeeping would be informed. Unfortunately, they never got that word. Plus, del. trucks and other repair trucks continually used those spots. I don't think the guests were kept in mind with this problem. Some of those laundry/golf cars should have been placed other places! I realize weather can't be controlled nor the flooding that damaged the elevator but during this construction time I feel other parking should have been found for those 'company vehicles' thus allowing 'PAYING guests' given priority. Who's paying your bills??The PAYING guest!! The Inn at Death Valley was not very compliant in ADA laws. Look those up! There should have been a golf cart valet always waiting down below to take u up w/o calling. "

"Friendly staff in the casino. Clean bathrooms. Room was a little noisy."