De La Presa Hotels, Guanajuato

"I have fraud alert on my credit card. Since the card didn’t recognize charges, it didn’t accept the charge. I approved the charge but the employee said the charge still didn’t go through? I booked the room again but only created a second reservation which caused two reservations. Expedia won’t credit me for the error and said it was a no show."

"El servicio de restaurante no es muy bueno"

"Excellent Hotel to stay in while visiting Guanajuato! No bad review to provide, would definitely stay here again! "

"None needed"

"Fantastic location, close to all major attractions. The staff are very friendly and helpful. The room is spacious, quiet, and comfortable."

"The only thing bad at this property is a parking lot you gotta walk to the hotel like maybe half a mile to get to the hotel"

"Was accidentally given a occupied room, but was quickly reassigned. It was clean enough and the ac worked well, but the hotel guests above me were quite noisy. Airport shuttle was reliable and it is incredibly close to the airport. If you are looking for a cheap, convenient stay before you head to the airport, this will fit the bill."

"The staff are very nice and kind. They let kept our luggage after check out and let us leave our car parked a couple hours after check out"

"The lady whe. We checked in was not welcoming and the rest of the staff was ok. My husband felt like the staff was being rude to him because he was white. But I did notice that a lot of the staff seemed u happy. "