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"Five star experience all the way! The room was large and immaculate. The staff even set out the bedding for us while we were out at dinner. The hotel had not just one, not just two, but three fully separate onsen areas! Each had multiple baths and each had at an outdoor bath too! The dinner was fabulous. It’s a chef’s choice dinner so there are no choices or substitutions but high quality throughout. The only negative is the hotel is in the middle of nowhere but that’s not unusual for these onsen towns."

"Beautiful wonderful hotel located at the heart of downtown area. My trip is made great thanks to APA hotel Fukushima. Walking distance to Yuki Koseki museum, Haguro shrine (mountaintop), was the best among everything else. "

"Very cozy hotel in the small quiet town of Shiroshi. We stayed here only one night for easy access to the Zao Fox Sanctuary the following day, it was well worth all the effort to go and see. Easy access to Shinkansen bullet train, and a Family Mart right across the street."

"Very big rooms! Game Center and shops at the lobby floor! Place is surrounded by nature!"

"Upon arrival we were greeted by a friendly team of staff happy to assist with our check in (in English). Facilities were clean, well maintained and convenient. Well located and serviced. Happy to recommended and will stay again if visiting. Thanks "

"Pretty good "

"Reasonable pricing hotel for business travelers"

"I recently stayed at "Kappa no Yado Ryokan Sanjiro" in Zao during my trip to Sendai. Overall, it was a wonderful stay, and I highly recommend this inn! First off, our room was incredibly clean and tidy, which made for a really comfortable stay. Cleanliness really makes a difference when you're trying to unwind from travel, and they nailed it. Plus, I was pleasantly surprised that the TV in the room had Netflix and other streaming services! It was awesome to kick back and watch a movie at night, just like I would at home. But what truly stood out was the exceptionally warm hospitality from the staff. Every time we passed them in the hallway, they greeted us with a smile and struck up a friendly conversation. Those little touches really made the whole inn feel incredibly welcoming and cozy. Now, about the onsen. I've often found that hot springs don't always agree with my skin, but the one at Sanjiro was super gentle and left my skin feeling incredibly smooth. I could really feel the beautifying effects, and I was so happy with it. A Few Areas for Improvement There were a couple of things that I think could be improved. First, the temperature of the hotel's private bath. When I used it at night, it felt quite hot, almost too hot to really relax and soak in. It would be great if they could adjust the temperature a bit so more guests can enjoy it comfortably. Second, regarding the cleanliness of the onsen facilities. The changing rooms and areas leading up to the bath were"

"We stayed here for two nights and had a comfortable and convenient experience. The hotel was clean, and the staff were kind and accommodating. Although we didn’t have the free breakfast, there were plenty of great options available that would suit a wide range of tastes. The staff had a good understanding of basic English, which made communication smooth. The location was excellent—just a short walk from the train station and close to a variety of food venues. The only downside was that the bed was quite firm and the pillows weren't the most comfortable. Other than that, it was a great base for exploring Fukushima and we’d happily stay again for a short trip."