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Rating 10 - Excellent. 171 out of 350 reviews" "
10 - Excellent
171
Rating 8 - Good. 137 out of 350 reviews" "
8 - Good
137
Rating 6 - Okay. 28 out of 350 reviews" "
6 - Okay
28
Rating 4 - Poor. 7 out of 350 reviews" "
4 - Poor
7
Rating 2 - Terrible. 7 out of 350 reviews" "
2 - Terrible
7
9.0/10
Cleanliness
9.0/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
6/10 Okay
KEWWON
18 May 2024
There is limited house keeping.
KEWWON
Stayed 7 nights in May 2024
Response from SV on 22 May 2024
Thank you for your feedback Kewwon, other than Sundays and Public Holidays our rooms receive a light service daily and a full service every 3rd day of stay. If guests place a "Do not disturb" sign on their door during housekeeping hours, then their rooms will not be accessed. We hope that this has assisted you with your concern.
Accommodation comfortable and spacious. Centrally located for all my needs.
Heather
Stayed 5 nights in Apr 2024
Response from SV on 29 Apr 2024
Dear Heather,Thank you for your stay and review. We are glad that you have enjoyed your stay in our property and we will be looking forward to your return.
8/10 Good
Thomas
Travelled with family
6 Apr 2024
Liked: Property conditions & facilities
Nice apartment setups
Thomas
Stayed 6 nights in Mar 2024
Response from SV on 29 Apr 2024
Dear Thomas,Thank you for your stay and review. We are glad that you have enjoyed your stay in our property and we will be looking forward to your return.
safe and clean place to stay in and also a very comfortable bed to sleep on staff are fantastic and closer to the shops
Martina
Stayed 2 nights in Feb 2024
10/10 Excellent
Jessica
16 Jan 2024
Liked: Cleanliness, room comfort
VALUE FOR MONEY GREAT RETURNS
Overall excellent and convenient spot in city next to Woolworths for your daily needs.
Room was a studio and very comfortable for 4 night stay. Having a kitchenette came in handy and the pool was just across from where I was staying including lift. Daily room service. Self service Laundry no charge. Would stay again.
Only inconvenience was the fire drill but then again you never know when a real one would be.
Great!
Jessica
Stayed 4 nights in Jan 2024
10/10 Excellent
Maricel
25 Dec 2023
Maricel
Stayed 3 nights in Dec 2023
Response from SV on 2 Jan 2024
Hi Maricel,Thank you for your recent stay and rating.We will be looking forward to your return.
2/10 Terrible
Emma
Travelled with family, Travelled with family and small children
Apartment complex didn’t really look anything like the photos online. There is an ant problem in the rooms. The air conditioner broke which made the room unbearable. The staff were friendly and nice but we cut our stay short because the accomodation was so terrible.
Emma
Stayed 7 nights in Nov 2023
6/10 Okay
Lydia, Essendon
11 Oct 2023
It’s a convenient to shops and buses, but the room is a little old and small. It was disappointing.
Lydia
Stayed 1 night in Sep 2023
Response from SV on 26 Oct 2023
Hi Lydia,Thank you for your recent stay. We appreciate your feedback and we will have our team look into the issues that you raised. We wish you all the best to your future travels and we will be looking forward to your next stay with us.Regards,Customer Service Team
Good size apartment for 4 people. Clean and comfortable. Be aware of additional charges if booking through 3rd party (expedia).
Effie
Stayed 3 nights in Sep 2023
Response from SV on 26 Oct 2023
Hi Effie,Thank you for your review. We are glad that you have overall enjoyed your stay and we will be looking forward to your next stay with us.
8/10 Good
Phillip
18 Sept 2023
Liked: Cleanliness, room comfort
WOULD STAY AGAIN
This property met our expectations on both price and location. All staff we encountered were well trained friendly, efficient & professional. Our room was well presented, clean & functional. We had a hire car which we paid $10 per night for secure onsite parking. Woolworths city store was just 2 minutes walk away.
Phillip
Stayed 5 nights in Sep 2023
Response from sv on 20 Sept 2023
Hi Phillip,Thank you for your help and stay in our hotel. We are glad that you have enjoyed your stay and we will be looking forward to your return. Regards, Customer Service Team
Friendly and helpful staff. Everything was very good. Room cleaning was every day. Location is excellent, walkable to all the restaurants and shops. Bus stop is 50 m from the door. Good swimming pool and BBQ area. I would stay again and recommend Metro Advance apartments to tourists. Great value for your money!!
ERIC
Stayed 8 nights in Aug 2023
Response from SV on 20 Sept 2023
Hi Eric,Thank you for your help and stay in our hotel. We are glad that you have enjoyed your stay and we will be looking forward to your return. Regards, Customer Service Team
8/10 Good
henry
13 Aug 2023
Liked: Cleanliness, room comfort
good position for tour pick up good to have table and chairs to eat at shower and tv easy to use daily room service
henry
Stayed 4 nights in Aug 2023
Response from SV on 21 Aug 2023
Hi Henry,We appreciate your feedback and recent stay. We will be looking forward to your next visit in our hotel.
8/10 Good
Charna
Travelled with partner
12 Aug 2023
Liked: Cleanliness, amenities
Convenient location, property a little tired, needs a revamp. No safe.
Charna
Stayed 1 night in Aug 2023
Response from SV on 21 Aug 2023
Hi Charna,Thank you for the feedback and stay in our property.
Hi Andrew,Thank you for your stay and rating. We are glad that you have enjoyed your stay and we will be looking forward to your return.Regards,Front Office Team
The Metro was ideally located being a 20 minute from the convention centre. Reception staff were excellent being very helpful and reliable. Rooms were clean, bed comfortable although kitchen utensils a little light on. Perfect for business or holiday.
Caroline
Stayed 7 nights in Jun 2023
Response from SV on 26 June 2023
Hi Caroline,Thank you for recent stay and review. We are happy that you have enjoyed your stay and we will be looking forward to your next visit.Regards,Front Office Team
Hi Margot,Thank you for your rating. We are disappointed that your stay did not meet your expectations or the standards that we have set up for our guests.We wish you all the best with your future travels.
Property was clean and reasonably large,the location was excellent, but extras for cooking need updating and couch was worn.
John
Stayed 5 nights in May 2023
Response from SV on 8 June 2023
Hi John,Thank you for your stay and feedback. We are glad that you have overall enjoyed your stay and we will look into the issues that you have mentioned.Kind Regards,Front Office Team
Large one bedroom apartment with big kitchen and laundry facilities. Woolworths supermarket next door and local bus nearby.
Karen
Stayed 3 nights in Jun 2023
Response from SV on 26 June 2023
Hi Karen,Thank you for recent stay and review. We are happy that you have enjoyed your stay and we will be looking forward to your next visit.Regards,Front Office Team
They offered a breakfast supply package that we tried since we were arriving quite late. The description suggested enough for two for an initial breakfast. In fact, it was enough for four breakfasts. Rather than a bit of an expensive indulgence, it turned out to be a good way to have breakfast handled for our Darwin visit.
Edwin
Stayed 6 nights in May 2023
Response from SV on 31 May 2023
Hi Edwin,Thank you for your stay and review. We are glad that you have enjoyed your time with us. We will be looking forward to your return.Regards,Metro Advance Team
The room was nice and clean and close to all amenities.
The noise from drunken Indigenous also staying in the complex was not nice, it took me a while to sleep as they were loud. Perhaps security would be good to have in place for mindfulness to other people also staying there.
Karen
Stayed 2 nights in May 2023
Response from SV on 31 May 2023
Hi Karen,Thank you for your feedback.Regards,Metro Advance Team
It was great fir my needs.
They had a plunger for the coffee!
Joanne
Stayed 2 nights in Apr 2023
Response from SV on 15 May 2023
Thank you for your FeedbackRegards,Front Office Team
10/10 Excellent
Sue
30 Apr 2023
Sue
Stayed 8 nights in Apr 2023
Response from SV on 31 May 2023
Hi Edwin,Thank you for your rating. We will be looking forward to your return.Regards,Metro Advance Team
10/10 Excellent
Jarrod
25 Apr 2023
Liked: Cleanliness, room comfort
Jarrod
Stayed 1 night in Apr 2023
Response from SV on 15 May 2023
Thank you for your ratingRegards,Front Office Team
10/10 Excellent
Chris
Travelled with family and small children
21 Apr 2023
Liked: Cleanliness, amenities
Great property for travelling with kids, multiple bedroom apartment with full kitchen and washer/dryer and a good pool. Close to a supermarket and other affordable eating options.
Chris
Stayed 6 nights in Apr 2023
Response from SV on 15 May 2023
Hi Cris,Thank you for your review. We will be looking forward to your return.Regards,Front Office Team
It was last minute booking which helped, in the city,and staff were friendly and helpful
Julia
Stayed 1 night in Feb 2023
Response from SV on 20 Mar 2023
Dear Julia, Thank you for your recent stay in Metro Advance Apartments and Hotel Darwin and for the time taken to leave your review. We are glad that you have overall enjoyed your stay with us and that you took full advantage of our great location to explore the nearby attractions. We always try to offer a great value for money accommodation with a friendly service and all feedback is invaluable to us, as it helps us improve. I will pass on your feedback to the rest of our team for their update. We wish you all the best with your future travels and we will be looking forward to your return.Regards, Guest Service Team Metro Advance Apartments
8/10 Good
Virginya
26 Feb 2023
Liked: Cleanliness, room comfort
All good.
Virginya
Stayed 1 night in Feb 2023
Response from SV on 20 Mar 2023
Dear Virginya, Thank you for your recent stay in Metro Advance Apartments and Hotel Darwin and for the time taken to leave your review. We are glad that you have overall enjoyed your stay with us and that you took full advantage of our great location to explore the nearby attractions. We always try to offer a great value for money accommodation with a friendly service and all feedback is invaluable to us, as it helps us improve. I will pass on your feedback to the rest of our team for their update. We wish you all the best with your future travels and we will be looking forward to your return.Regards, Guest Service Team Metro Advance Apartments
8/10 Good
Kathryn
22 Jan 2023
Liked: Cleanliness
Good value for money. The grouting in the shower could do with a good scrubbing
Kathryn
Stayed 3 nights in Jan 2023
Response from SV on 25 Jan 2023
Thank you for your stay and review Kathryn,We appreciate your feedback and we will be looking forward to your next stay with us.
Close to city, super market. Most of all the apartment was well equipped for me needs. I can certainly recommend it to my friends and family. I will certainly stay there again when I come for visit next time.
ALPHONSA
Stayed 1 night in Nov 2022
Response from SV on 11 Jan 2023
Thank you for your review
10/10 Excellent
ALPHONSA
12 Nov 2022
Liked: Cleanliness, amenities
Fully equipped self contained apartment, mostly the washing machine and dryer.
The 2 bedroom unit was very spacious, had a washer and dryer. 2 bathrooms and beds very comfortable. Would happily go back. 3 aircons plus fans so lovely and cool. Later checkout given for 11, assistance calling taxis. Very happy with my choice
Michele
Stayed 1 night in Sep 2022
10/10 Excellent
Heinz
12 Sept 2022
Heinz
Stayed 7 nights in Sep 2022
8/10 Good
Lynda
Travelled with partner
11 Sept 2022
Close to everything and public transport. Wouldn’t feel safe at night walking around
A comfortable accommodation location in central Darwin, close to all amenities offered by the city, including restaurants.
Capacity for self catering a further bonus.
Michael
Stayed 4 nights in Aug 2022
Response from SV on 1 Sept 2022
Thank you for the great feedback Michael,We will be looking forward to your next stay with us.
4/10 Poor
Shane
Travelled with family, Business traveller, Travelled with partner
The beds were extremely uncomfortable, a king room was two single beds together it was like sleeping on top of a pyramid. They were worn out. I had a huge hole in the ceiling that they covered with masking tape. There was only one thin sheet on the bed and no option for a quilt. The hoter water lasted about 2minutes for a shower. Cost was around $500 a night but wasn’t worth $150
Shane
Stayed 5 nights in Aug 2022
10/10 Excellent
Barbara
12 Aug 2022
Barbara
Stayed 1 night in Aug 2022
Response from SV on 15 Aug 2022
Hi Barbara,
Thank you for your rating.
6/10 Okay
Cheryl
Travelled with partner
5 Aug 2022
Liked: Cleanliness
All very good with the exception of the Bathroom, old taps that dipped all night, as we are readers, we found the old lamps very bad to read with! Mattress was hard and uncomfortable 😳
Cheryl
Stayed 7 nights in Jul 2022
Response from SV on 8 Aug 2022
Hi Cheryl,
Thank you for your stay and feedback. We are sorry to read that not all aspects of your accommodation have been as expected. I will ensure that our maintenance team will inspect your room and we will rectify any issues that need our attention. We hope that his will help you with your concerns and we will be looking forward to your return.
Pool was mouldy, shower was mouldy, walls were dirty, under beds were dirty, old dirty tissues left in bedside tables.
Samantha
Stayed 2 nights in Jul 2022
Response from SV on 18 July 2022
Hi Samantha,
Thank you for your feedback. We are sorry to hear that you have not been satisfied with your latest stay in our hotel. We always strive to offer a clean, value for money accommodation with a friendly service and it seems that this was not achieved with your stay. We will investigate the points that you have raised and if true, we will work with our housekeeping team to ensure that similar issues do not arise in the future. We hope to have another opportunity to accommodate you again in the future and wish you all the best with your future travels.