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"Upon arrival to checkin, we were not allowed to do so because of a missing master key and was a breach of security. My question I have is “ why wasn’t I notified prior to arrival”? This breach happened in the morning. I received an email to fill out early am to expedite the check-in process which I did. Totally disregard to the consumer! This had happened for the second time. Last Saturday we had confirmation for a room at Best Western plus in McDonough, Georgia and again upon arrival we didn’t have a room because they overbooked and the hotel was full and we took another hour finding another hotel room. Total chaos and obviously mismanagement in this franchise. I have learned my lesson and will not book at this franchise because of 2 strikes. I wanted you to know this happened and hopefully you can correct these errors and omissions and able to launch a more successful business in hospitality. "

"Seemed clean, sink and tub needs updated"

"Staff were great. Lots of parking space. Very quiet area "

"Great clean rooms…really helpful friendly staff! The pool was super clean too!"

"The room was spotless. The staff was very friendly. "

"The staff the breakfast the parking the rooms were very clean and wonderful. Recommended to other people."

"Parking was safe- hotel was clean we had a nice stay"

"The breakfast was hot and fresh. They had everything we wanted and needed"

"Very good"