Dalma Mall Tours and Activities

I really enjoyed my stay. Only thing was second night the air conditioning wasn’t great

Excellent and upscale property

I recently stayed at Rixos Marina Abu Dhabi and while the hotel itself is beautiful and well-maintained, my experience was a blend of positives and disappointments. ✨ Highlights: • The hotel is visually stunning and offers a luxurious atmosphere. • Housekeeping staff were exceptionally hardworking and kept the rooms spotless. • Most of the staff were friendly and welcoming throughout the stay. ⚠️ Areas for Improvement: • The poolside bar service was inconsistent, with staff focusing only on guests in the pool area. Those lounging nearby were often overlooked, and drink service was noticeably slow. • Although the hotel boasts a private beach, there was no drinks service available there, which felt like a missed opportunity. • The website advertised welcome cold towels and farewell drinks, but neither were offered during my visit. • After checkout, the level of service dropped significantly. It felt as though guests were no longer a priority. • Queue management was poor—staff allowed guests to push ahead without addressing the issue, which created a frustrating experience for those waiting patiently. • During a reservation booking, I was discussing private details with a staff member when another guest entered and remained in the room. The staff did not ask him to wait outside, compromising my privacy.