All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Thank you for your wonderful review. We are thrilled to see that you enjoyed your stay. We look forward to welcoming you back again soon.
10/10 Excellent
Sharon
Travelled with family
5 May 2024
This is a great hotel. Lots of space in the rooms, staff was very friendly, convenient to have a bar in the hotel and the free breakfast was a plus.
Sharon
Stayed 1 night in May 2024
Response from Terry Martinez on 7 May 2024
Thank you for your wonderful feedback. We are delighted to see that you enjoyed a comfortable stay in our spacious suites, our delicious breakfast and bar area, and that our staff was so friendly. We look forward to welcoming you back again soon.
Clean nice hotel near the Plano area, staff was friendly, could improve on breakfast, there were your basics like coffee, waffles, sausage, potatoes, cereal, yogurt but no fruit on the day we stayed.
Lourdes
Stayed 1 night in Apr 2024
Response from Terry Martinez on 3 May 2024
Thank you for your wonderful feedback. We are pleased to see that you enjoyed your stay, our cleanliness, and that our staff was so friendly. We hope to welcome you back again soon.
10/10 Excellent
Mrudula
30 Apr 2024
Mrudula
Stayed 1 night in Apr 2024
Response from Terry Martinez on 21 May 2024
Thank you for taking the time to leave your wonderful rating. We are pleased to see that you enjoyed an excellent experience. We look forward to welcoming you back again soon.
The staff were all very friendly since the beginning. The area was very clean, and it was very peaceful. It was the perfect place for a good price too. Also, the complimentary breakfast had a good amount for choices and was tasty. A
Samuel
Stayed 2 nights in Apr 2024
Response from Terry Martinez on 30 Apr 2024
Thank you for your wonderful review. We are thrilled to hear that you enjoyed our cleanliness, delicious breakfast, and that our staff was so friendly from check-in to check-out! Our friendly and helpful staff truly strive to go above and beyond to give our guests the best experience. It was a pleasure having you as our guest and we look forward to welcoming you back again soon.
10/10 Excellent
John
17 Apr 2024
John
Stayed 1 night in Jul 2023
Response from Terry Martinez on 7 May 2024
Thank you for your 5-star rating. We are pleased to see that you enjoyed an excellent experience. We hope to welcome you back again soon.
10/10 Excellent
Marissa
16 Apr 2024
Liked: Property conditions & facilities
Marissa
Stayed 1 night in Apr 2024
Response from Terry Martinez on 17 Apr 2024
Thank you for your wonderful rating. We are thrilled to see that you enjoyed your stay. We hope to welcome you back again soon.
10/10 Excellent
Maribel
Travelled with family
29 Mar 2024
Liked: Amenities
👍👍👍👍👍
Maribel
Stayed 3 nights in Mar 2024
Response from Terry Martinez on 2 Apr 2024
Thank you for your 5-star rating. We are thrilled to see that you enjoyed your stay. We hope to welcome you back again soon.
10/10 Excellent
Jason
19 Mar 2024
Liked: Cleanliness
Jason
Stayed 3 nights in Mar 2024
Response from Terry Martinez on 20 Mar 2024
Thank you for your wonderful rating. We are thrilled to see that you enjoyed an excellent experience at the SpringHill Suites Dallas Richardson/University Area. We look forward to welcoming you back again soon.
I traveled with my husband and kids and truly enjoyed my stay at this property. This will be our go to hotel for all future stays in Dallas. The staff were nice and friendly. The room was very spacious and clean. Breakfast was included and there were plenty of options to choose from. The hotel was located in a great area close to many restaurants and shopping. I’m looking forward to my next stay here.
Natalie
Stayed 2 nights in Mar 2024
Response from Terry Martinez on 18 Mar 2024
Thank you for choosing the SpringHill Suites Dallas Richardson/University Area and sharing your wonderful feedback. We are delighted to see that you and your family enjoyed a clean and comfortable stay in our spacious suites, our delicious breakfast, and our location worked out so well during your stay. Our dedicated team takes pride in going the extra mile to ensure our guests feel at home. Your kind words motivate us to continue providing top-notch service. We look forward to welcoming you and your family back for another memorable stay.
Staff is friendly and professional. Nice and clean, rooms larger than expected. Great Continental breakfast...I would definitely stay here again.
Rozell
Stayed 2 nights in Mar 2024
Response from Terry Martinez on 18 Mar 2024
Thank you for your wonderful feedback. We are pleased to hear that you enjoyed a comfortable stay in our spacious suites, our delicious breakfast, and that our hospitality was exceptional. We look forward to welcoming you back again soon.
This was one of the best places I have stayed. Friendly staff, super clean facilities, great breakfast with allergy friendly options... great hotel!
Amanda
Stayed 1 night in Mar 2024
Response from Terry Martinez on 18 Mar 2024
Thank you for your wonderful review and your kind words, they mean so much to us at the SpringHill Suites Dallas Richardson/University Area. We are delighted to see that you enjoyed a clean and comfortable stay, our delicious breakfast, and that our staff was so friendly. It was a pleasure having you as our guest and we look forward to welcoming you back again soon.
Thank you for your wonderful feedback. We are delighted to hear that you enjoyed a fantastic stay and that our accommodations and amenities met your needs. We hope to welcome you back again soon.
The staff is very friendly, and the property is so safe and convenient for us when traveling to see family. This is our goto hotel in the Dallas area! We will definitely be back!
Aimie
Stayed 2 nights in Feb 2024
Response from Terry Martinez on 27 Feb 2024
Thank you for your wonderful feedback! We truly appreciate your loyalty and are thrilled that you have consistently enjoyed excellent experiences at the SpringHill Suites Dallas Richardson/University Area. Our friendly staff is dedicated to ensuring your satisfaction, and we are delighted that you have found our location to be so convenient throughout your stay. It is always a pleasure to have you as our guest, and we look forward to welcoming you back on your next trip to the Dallas area.
Thank you for your wonderful review. We are thrilled to see that you enjoyed your stay, our cleanliness, and our spacious suites. We look forward to welcoming you back again soon.
Thank you for your 10-star rating. We are delighted to see that you enjoyed an excellent experience at the SpringHill Suites Dallas Richardson/University Area! We look forward to welcoming you back again soon.
I have stayed here multiple times and always have a wonderful experience. The staff takes a lot of pride in their work and it is obvious from the clean rooms to the amazing hot breakfast. This is my Go To location when I travel in the north Dallas area.
Adam
Stayed 1 night in Dec 2023
Response from Terry Martinez on 27 Dec 2023
Thank you for being a valued guest and for taking the time to share your positive experiences with us. We are thrilled to hear that you consistently have a wonderful stay. It's heartening to know that our staff's dedication is reflected in the cleanliness of our rooms and the quality of our hot breakfast. We truly appreciate your loyalty and consider it an honor to be your Go To location in the north Dallas area. We look forward to welcoming you back for many more enjoyable stays.
Clean and quiet. Check in was quick and easy. Comfortable beds and amazing shower pressure. Great breakfast in the morning.
Shelley
Stayed 2 nights in Dec 2023
Response from Terry Martinez on 12 Dec 2023
Thank you for taking the time to leave your wonderful review. We are pleased to see that you enjoyed a clean and comfortable stay and that our accommodations and amenities met your needs. We look forward to welcoming you back again soon.
Top notch hotel, employees, service, cleanliness... all was wonderful and we had a fine experience. Bed and pillows were not very comfortable. We did not complain or request an alternate room and would likely return again without hesitation.
Adam
Stayed 1 night in Nov 2023
Response from Terry Martinez on 12 Dec 2023
Thank you for your wonderful feedback. We are delighted to see that you enjoyed your stay, our cleanliness, and that our hospitality was top notch! It was a pleasure having you as our guest and we look forward to welcoming you back again soon.
Very clean, friendly staff, convenient to restaurants and shopping! I chose this property for my stay because of its proximity to the hospital,
Gabrielle
Stayed 1 night in Nov 2023
Response from Terry Martinez on 17 Nov 2023
Thank you for choosing the SpringHill Suites Dallas Richardson/University Area and sharing your fantastic experience. We are pleased to see that you enjoyed our cleanliness, our location, and that our staff was so friendly. It was a pleasure having you as our guest and we look forward to welcoming you back again soon.
Really loved this property! The breakfast was amazing! There were waffles, breads, potatoes, bacon, eggs and more...at no extra cost. Loved the room layout also.
Carol
Stayed 1 night in Nov 2023
Response from Terry Martinez on 14 Nov 2023
Thank you for your wonderful feedback. We are pleased to hear that you loved your stay, your beautiful and spacious suite, and our delicious breakfast - a perfect way to start your day! It was a pleasure having you as our guest and we look forward to welcoming you back again soon.
Had a great stay. Bed very comfortable. Great breakfast. Very clean
Shelia
Stayed 1 night in Oct 2023
Response from Terry Martinez on 2 Nov 2023
Thank you for your wonderful feedback. We are pleased to see that you enjoyed a clean and comfortable stay and our delicious breakfast - definitely a guest favorite! We look forward to welcoming you back again soon.
The service and staff was amazing!!! I would definitely recommend this hotel❤❤❤
Catia
Stayed 1 night in Oct 2023
Response from Terry Martinez on 2 Nov 2023
Thank you for taking the time to leave your excellent review. We are thrilled to hear that you enjoyed your stay and that our staff was so amazing. We truly appreciate your recommendation and look forward to welcoming you back again soon.
Nice big rooms. Comfortable beds. Very clean. Staff was friendly and attentive. The only problem was breakfast. Trash cans during breakfast were overflowing. No hot water for tea. I would still recommend this property and would stay here again.
Kimberly
Stayed 2 nights in Oct 2023
Response from Terry Martinez on 18 Oct 2023
Thank you for your wonderful feedback. We are pleased to see that you enjoyed a clean and comfortable stay in our spacious suites and that our staff was so friendly. We truly appreciate your recommendation and look forward to welcoming you back again soon.
After the stay started with a miscommunication, the staff and gm immediately rallied to make this a great stay. Beautiful property, well designed and maintained. Easily one of the best all around experiences I’ve had in a while.
Howard
Stayed 1 night in Oct 2023
Response from Terry Martinez on 17 Oct 2023
Thank you for your wonderful review and your kind words, they mean so much to us at the SpringHill Suites Dallas Richardson/University Area. We are delighted to hear that you enjoyed an excellent experience and that our staff was so friendly and helpful during your stay! It was a pleasure having you as our guest and we look forward to welcoming you back again soon.
We had an accessible room which was perfect for my elderly parent. Everything was beautiful, spacious, and staff were Very hospitable. Thank you!
Jill
Stayed 1 night in Oct 2023
Response from Terry Martinez on 17 Oct 2023
Thank you for choosing the SpringHill Suites Dallas Richardson/University Area and sharing your recent experience. We are thrilled to hear that you enjoyed your stay in our spacious suites and that our hospitality was excellent. It was an absolute pleasure to serve you and your family during your time with us and we look forward to welcoming you back again soon.
Thank you for your 10-star rating. We are delighted to see that you enjoyed an excellent experience. We look forward to welcoming you back again soon.
10/10 Excellent
Jeanett
2 Oct 2023
Liked: Cleanliness
Jeanett
Stayed 2 nights in Sep 2023
Response from Terry Martinez on 3 Oct 2023
Many thanks for your wonderful rating! We are thrilled to see that you enjoyed an excellent experience. We look forward to welcoming you back again soon.
Everything was excellent, service, room super clean and comfy and breakfast great!!
Egla
Stayed 1 night in Sep 2023
Response from Terry Martinez on 3 Oct 2023
Thank you for choosing the SpringHill Suites Dallas Richardson/University Area while in town for your volleyball trip. We are delighted to see that you enjoyed a clean and comfortable stay, our delicious breakfast, and that our service was excellent! We look forward to welcoming you back again soon!
Thank you for your wonderful rating. We are thrilled to see that you enjoyed an excellent experience. We look forward to welcoming you back again soon.
Family trip to Dallas, very nice hotel and very convenient
David
Stayed 1 night in Sep 2023
Response from Terry Martinez on 26 Sept 2023
Thank you for choosing the SpringHill Suites Dallas Richardson/University Area for your family trip. We are pleased to see that you enjoyed an excellent experience. We look forward to welcoming you and your family back again soon.
10/10 Excellent
Lesley
24 Sept 2023
Lesley
Stayed 2 nights in Sep 2023
Response from Terry Martinez on 17 Oct 2023
Thank you for your wonderful rating. We are delighted to hear that you enjoyed an excellent experience. We look forward to welcoming you back again soon.
Thank you for your wonderful rating. We are delighted to see that you enjoyed an excellent experience. We look forward to welcoming you back again soon.
Fantastic hotel! Super clean, courteous staff, very comfortable beds, great shower, and very good breakfast with eggs, sausage, potatoes and waffle machine 😋 . Would gladly stay there again.
Alexis
Stayed 1 night in Sep 2023
Response from Terry Martinez on 5 Sept 2023
Thank you for your outstanding review. We are delighted to hear that you enjoyed a clean and comfortable stay, our delicious breakfast, and that our staff was so wonderful. We look forward to welcoming you back again soon.
Thank you for your wonderful review. We are pleased to see that you enjoyed your stay, our cleanliness, and the value of our hotel. We hope to welcome you back again soon.
Thank you for your wonderful review. We are thrilled to hear that you enjoyed your stay. We hope to welcome you back again soon.
10/10 Excellent
Devionne
Travelled with partner
20 July 2023
Liked: Cleanliness
Love staying here
Devionne
Response from Terry Martinez on 21 July 2023
Thank you for your wonderful review. We are delighted to see that you enjoyed an excellent experience. We look forward to welcoming you back again soon.