Courtyard

Reviews of Soka Suites Dallas - Las Colinas

2.5 out of 5
Soka Suites Dallas - Las Colinas
1711 West Royal Lane, Irving, TX

Reviews

9.0

Wonderful

Rating 10 - Excellent. 389 out of 593 reviews" "
Rating 8 - Good. 124 out of 593 reviews" "
Rating 6 - Okay. 47 out of 593 reviews" "
Rating 4 - Poor. 18 out of 593 reviews" "
Rating 2 - Terrible. 15 out of 593 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nelie

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024

10/10 Excellent

courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Soka Desk on 3 May 2024
Hello Courtney!Thank you for you review. We and rejoiced to hear that you enjoyed your stay! We appreciate your response and we hope to see you again.

10/10 Excellent

K

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little place for business or pleasure. I will return.
Stayed 2 nights in Apr 2024
Response from Soka Desk on 2 May 2024
Thank you for your positive review! We're delighted to hear that you had a wonderful experience at our hotel. We strive to provide a great environment for both business and leisure travelers, and we're thrilled that we exceeded your expectations. We look forward to welcoming you back on your next visit. Safe travels!

8/10 Good

newton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was loud form upper floor - halls and road next to property.
Stayed 1 night in Apr 2024
Response from Soka Desk on 29 Apr 2024
Thank you for your feedback, we apologize for the noise from the upper floor, halls, and road next to the property. We appreciate your understanding and we value your patronage. We hope to welcome you back in the future.

10/10 Excellent

Nekedira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Went to visit my husband, my son, and I had a great time there the staff was excellent
Stayed 2 nights in Mar 2024
Response from Soka Desk on 26 Apr 2024
Hello Nekedira! Thank you for your outstanding review! We appreciate your feedback about our staff and glad to hear that you enjoyed your stay!

10/10 Excellent

Alicia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything! Never been there before so when I pulled up I thought I had gotten the wrong address and pulled up to some nice apartments lol
Stayed 1 night in Apr 2024
Response from Soka Desk on 26 Apr 2024
Hello Alicia! Thank you so much for your positive response! We appreciate your feedback and hope to see you again.

6/10 Okay

Matt

Liked: Cleanliness
Disliked: Staff & service
The perimeter fence and keycard access are totally unnecessary. The staff weren't that friendly either. Not a bad place but not great either.
Stayed 4 nights in Apr 2024
Response from Front Desk on 21 Apr 2024
Thank you for sharing your feedback. We apologize for any inconvenience caused by the gates appreciate your input on our staff's friendliness. We value your feedback and hope to improve your experience in the future.

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So nice- I love how clean it is and how big the rooms are !
Stayed 1 night in Apr 2024
Response from Front Desk on 21 Apr 2024
Thank you for your amazing review! We're delighted that you loved the cleanliness of our hotel and the spaciousness of our rooms. Your satisfaction is our top priority, and we appreciate your kind words. We hope to welcome you back for another enjoyable stay in the future!

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious for my family of 5. Clean property. Felt like a home away from home will stay again next time we are in Dallas
Stayed 3 nights in Mar 2024
Response from Front Desk on 21 Apr 2024
Thank you for your fantastic review! We're thrilled to hear that Soka Suites provided ample space for your family and that you found the property clean. It's wonderful to know that you felt at home during your stay. We look forward to welcoming you back on your next visit to Dallas!

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
It was great, just need more toilet paper
Stayed 3 nights in Apr 2024
Response from Front Desk on 16 Apr 2024
Thank you for your excellent rating of 5 out of 5 and your positive feedback. We apologize for the shortage of toilet paper during your stay and appreciate your feedback. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.

10/10 Excellent

Kaysi

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious
Stayed 1 night in Apr 2024
Response from Front Desk on 16 Apr 2024
Thank you for choosing Soka Suites and for your excellent rating! We are delighted to hear that you found our hotel to be very clean and spacious. Your feedback is greatly appreciated.Thank you again for your kind words. We hope to have the opportunity to welcome you back for another exceptional experience in the future.

10/10 Excellent

Myra

Liked: Cleanliness
The stay was phenomenal
Stayed 2 nights in Apr 2024
Response from Front Desk on 15 Apr 2024
Thank you for your outstanding five-star review! We are thrilled to hear that your stay with us was nothing short of phenomenal.We sincerely appreciate your kind words and your decision to choose Soka Suites. Should your travels bring you back to our area, we would be honored to welcome you again and provide you with another phenomenal experience.Thank you once again for your review!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Front Desk on 16 Apr 2024
Thank you for choosing our hotel and for your outstanding rating! We are delighted to hear that you had a fantastic experience during your stay.Thank you once again and we look forward to serving you again soon.

6/10 Okay

Bradley

Travelled with partner
It was okay. Kind of cheap and dumpy. Not an unpleasant experience. Not really pleasant either
Stayed 2 nights in Apr 2024
Response from Front Desk on 15 Apr 2024
Thank you for taking the time to share your feedback about your recent stay at Soka Suites. We appreciate hearing from our guests, as it helps us to continually improve our services and ensure a better experience for future visitors.We hope you would consider giving us another chance in the future. Thank you again for your feedback, and we hope to have the pleasure of welcoming you back to Soka Suites soon.

6/10 Okay

Vivek

Travelled with partner
Liked: Staff & service
Disliked: Amenities
I found overall property in good condition. It's closer to freeway with good Dining options especially Indian Cuisine. Parking was free and ample space available. What I didn't like is missing attention to details. The bathroom setup wasn't good. It had an extremely small sink, not so good shower head, very cheap coffee machine and coffee option and no water in water machine in the gym.
Stayed 3 nights in Apr 2024
Response from Front Desk on 15 Apr 2024
Thank you for taking the time to review your recent stay at our hotel. We appreciate your feedback and are glad to hear that you found our overall property to be in good condition. We apologize for any inconveniences you experienced due to the lack of attention to details.Your feedback is valuable to us and allows us to make necessary improvements. We appreciate your patronage and hope to have the opportunity to serve you again in the future, providing you with an even better experience.

10/10 Excellent

Ana

Travelled with family
Liked: Staff & service, property conditions & facilities
It was a very nice property with washer and dryer inside the room.
Stayed 1 night in Apr 2024
Response from Front Desk on 15 Apr 2024
Thank you for your glowing review of our hotel! We appreciate your kind words and are delighted to hear that you had a very nice experience during your stay. We're glad that you found our property to be to your satisfaction.We thank you for choosing Soka Suites and for taking the time to share your positive feedback. Your satisfaction is our utmost priority, and we look forward to welcoming you back for another excellent stay in the future.

8/10 Good

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a one bedroom for three nights. Room is “apartment like “ with plenty of space. Full kitchen and there is a washer and dryer to use, but can be noisy. Bathroom was small; but I was traveling alone so it was okay. Found a tuff of hair in the bathroom corner. And under the bed was very very dusty with a used water bottle. Yep, I looked. But, the floors seem to be clean and so was the bed sheets. Check in and out was very nice. No problem with the deposit. I got mine back the next day after checkout. Overall, I will probably stay here again for my next trip to Dallas.
Stayed 2 nights in Apr 2024
Response from Front Desk on 15 Apr 2024
Thank you for choosing our hotel for your recent stay and for taking the time to share your feedback. We appreciate your positive comments and are pleased to hear that you enjoyed the suite.We apologize for the inconveniences you encountered. We strive to maintain high standards of cleanliness throughout our property, and we regret that we fell short in this instance.Thank you once again for your feedback, and we hope to have the pleasure of serving you again soon.

8/10 Good

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, quiet location. Our room had a complete kitchen, and everything but the dishwasher worked. The tv in my bedroom had trouble connecting to the internet, so I had to make do with the living room tv. The fire pit was nice, as was the fountain. Security was excellent. Overall a very nice stay.
Stayed 4 nights in Apr 2024
Response from Front Desk on 12 Apr 2024
Thank you so much for the positive review! We appreciate that you enjoyed our outdoor hangout areas, as well as rating our security as excellent. We apologize for the inconvenience you went through with the bedroom TV and hope that your next stay with us will be a 5 out of 5 experience.We hope to see you again in the future!

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The closest public transit is a 20 minute walk… However… the DART transit system will pickup from the hotel if you buy a local pass for the day. Other than than, U er drivers will sometimes miss or get turned around approaching the hotel but they will get there. Nothing wrong with the place but the transit if you are without a vehicle can be a little bit of a challenge
Stayed 3 nights in Apr 2024
Response from Front Desk on 10 Apr 2024
Thank you for your positive review of Soka Suites! We appreciate your feedback regarding the proximity to public transit. We hope you had an enjoyable stay overall and look forward to welcoming you back in the future.

10/10 Excellent

Melissa

Liked: Cleanliness
Great!
Stayed 2 nights in Apr 2024
Response from Front Desk on 10 Apr 2024
Thank you very much for the great review! We can't wait for your next stay!

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly surprised at the quality.
Stayed 1 night in Apr 2024
Response from Front Desk on 10 Apr 2024
Thank you for the positive review! We appreciate the feedback and hope to see you again in the future.

8/10 Good

Richard, Lovettsville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the kitchen w full sized stove/ oven, frig/freezer, and dishwasher. Friendly professional staff. Close to airport,restaurants, groceries, shopping. Outdoors are picnic tables, Adirondack chairs. Only downsides were the tiny, camper sized bathroom sink, and soundproofing could be better. You could hear the people upstairs walking around.
Stayed 2 nights in Apr 2024
Response from Soka Desk on 9 Apr 2024
Thank you for your honest feedback! We do apologize for these inconveniences but we hope that you enjoyed your stay. We hope to see you again.

10/10 Excellent

Danielle, Meridian

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Soka Desk on 10 Apr 2024
Hello Danielle! We are very thankful for your positive feedback! We hope to see you visit again soon.

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Desk on 10 Apr 2024
Thank you very much for the great review! We can't wait for your next stay!

10/10 Excellent

David

Stayed 1 night in Mar 2024
Response from Soka Desk on 29 Apr 2024
Hello David! We appreciate your outstanding review! We are glad to hear that you enjoyed your stay. We hope to see you again soon!

10/10 Excellent

Trung

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Front Desk on 10 Apr 2024
Thank you for the positive review! We can't wait for your next stay!

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the outdoor areas. The room itself was nice and clean.
Stayed 7 nights in Apr 2024
Response from Front Desk on 9 Apr 2024
Thank you for your positive review! We're thrilled to hear that you enjoyed our outdoor areas and found the room nice and clean. We appreciate your feedback and look forward to welcoming you back in the future!

10/10 Excellent

Priscila, San Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for making my parents anniversary stay special. They loved the view and service.
Stayed 3 nights in Apr 2024
Response from Front Desk on 8 Apr 2024
Thank you for taking the time to provide us with your feedback! We are thrilled to hear that your parents had a wonderful anniversary stay with us. We hope to have the pleasure of welcoming your family back in the future!

10/10 Excellent

Yuke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has in-unit facilities like washer and dryer, which is very convenient
Stayed 1 night in Apr 2024
Response from Soka Desk on 5 Apr 2024
Thank you for your positive feedback. We are happy to provide such a convenience!

10/10 Excellent

Tamesa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is definitely my preferred place to stay when I visit my family in Texas. Safe, quiet, clean and provides the comforting amenities of feeling like a home away from my own home!
Stayed 6 nights in Mar 2024
Response from Front Desk on 30 Mar 2024
Thank you for sharing your positive experience with us! We're thrilled to hear that our hotel has become your preferred place to stay when you visit your family in Texas. We appreciate you and look forward to welcoming you back on your future visits.

10/10 Excellent

Marvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay! Highly recommended
Stayed 2 nights in Mar 2024
Response from Front Desk on 27 Mar 2024
Thank you for sharing your positive review. We look forward to your return!

10/10 Excellent

TEJUAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was spacious and clean with secure parking.
Stayed 3 nights in Mar 2024
Response from Front Desk on 26 Mar 2024
hank you for your positive review! We're delighted to hear that you had a wonderful experience during your stay at Soka Suites. We appreciate your feedback and hope to welcome you back for another excellent stay in the future!

10/10 Excellent

teng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best customer service , and staff ! Very knowledgeable and helpful and fast to get you into your room
Stayed 1 night in Mar 2024
Response from Front Desk on 22 Mar 2024
Thank you very much for the glowing review! Our staff appreciates your kind feedback and look forward to welcoming you back to Soka Suites again in the future!

10/10 Excellent

Michele Ann, Las Vegas

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Front Desk on 22 Mar 2024
Thank you for choosing Soka Suites! We appreciate the positive review. We hope to see you again!

10/10 Excellent

Viridiana

Liked: Cleanliness
Stayed 3 nights in Feb 2024
Response from Front Desk on 22 Mar 2024
Thank you for sharing your positive review. We look forward to your return!

8/10 Good

Christy, Fort Mill

Liked: Staff & service, property conditions & facilities
I like the convenience of having a full kitchen
Stayed 4 nights in Mar 2024
Response from Front Desk on 18 Mar 2024
Thank you for sharing your positive review! We're delighted to hear that you had an enjoyable experience. Thank you for choosing Soka Suites, and we look forward to your return!

10/10 Excellent

Michelle

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Front Desk on 17 Mar 2024
Thank you very much for the positive review! We look forward to welcoming you back to Soka Suites again in the future!

10/10 Excellent

Tierra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
These suites were a great choice!
Stayed 2 nights in Mar 2024
Response from Front Desk on 14 Mar 2024
Thank you so much for your positive feedback! We hope you stay with us again in the near future!

10/10 Excellent

Isaac

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service Centre is responsive and good!
Stayed 4 nights in Mar 2024
Response from Front Desk on 12 Mar 2024
Thank you for taking the time to share your feedback about our service center. We greatly appreciate your kind words regarding our responsiveness and the quality of service you received.We look forward to welcoming you back to Soka Suites again in the future!

6/10 Okay

Diana

Travelled with family, Business traveller
Liked: Cleanliness
No linen service, stayed 4 nights and had no maid/cleaning service
Stayed 4 nights in Mar 2024
Response from Front Desk on 12 Mar 2024
Thank you for sharing your review and bringing this matter to our attention. We apologize for the inconvenience you experienced during your stay regarding the lack of linen and house keeping service.We take such feedback seriously, as it helps us identify areas for improvement and we hope to have the opportunity to welcome you back and provide you with the exceptional service that we strive for with all our guests.

8/10 Good

Anita

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just need to up grade your mattress they are horrible. But loved the stay.
Stayed 1 night in Mar 2024
Response from Front Desk on 12 Mar 2024
Thank you for sharing your feedback with us. We appreciate your positive review and we're glad to hear that you had an enjoyable experience.We also appreciate your feedback regarding the mattress. We understand the importance of a comfortable sleep experience, and we apologize if our current mattresses did not meet your expectations. Thank you for choosing Soka Suites, and we look forward to serving you again

10/10 Excellent

Ambreen, Cypress

Liked: Cleanliness, property conditions & facilities
It didn’t feel like staying at a hotel. It felt more at home. All essentials were provided like toiletries, kitchen appliances and utensils. It is very safe. The only negative I found was too much noise from room above us.
Stayed 2 nights in Mar 2024
Response from Front Desk on 12 Mar 2024
Thank very much for the delightful review! We apologize for the noise issue you encountered from the room above yours. We understand that a peaceful and tranquil environment is crucial for a restful stay.Thank you for choosing Soka Suites and for your valuable feedback!

10/10 Excellent

Keshia R

Stayed 1 night in Mar 2024
Response from Soka Desk on 23 Mar 2024
Thank for your kindness. Hope to see you in the near future!

2/10 Terrible

teresa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would give the hotel rating a 1 out of 5 for the following reasons: The beds were extremely uncomfortable, the floor would have been a better option. The pillows were dirty, uncomfortable, small and extremely flat. The bed covers were thin and any request for additional blankets were met with opposition. The silverware and accompanying "dishware" were severely limited. The door handles did not work correctly and it was difficult getting out of our own room. There were no cleaning services provided after our first day of occupying the room. Wi-fi was inoperable during the entire time of our stay. There was no hand-held dryer in the bathroom. The bathroom sinks were the size of a cereal bowl. There were no exterior wastebaskets to deposit dog waste and no signs encouraging pet owners to pick up their dog waste thus resulting in dog waste strewn throughout the grassy areas, which were very limited to begin with. Not at all worth the price of admission, an unrestful weekend stay and I do not recommend this place to anyone looking for a nice place stay! I will never return to Soka Suites....Ever!
Stayed 2 nights in Feb 2024
Response from Front Desk on 12 Mar 2024
We sincerely apologize for the numerous issues you experienced during your stay, and we appreciate you bringing them to our attention. We strive to provide a comfortable, clean, and well-equipped environment for our guests, and it is clear that we have fallen short in meeting those expectations.Again, we apologize for the inconveniences you faced and for failing to provide you with a satisfactory stay. We appreciate your feedback, and we will use it to learn and improve our services.

10/10 Excellent

Veronica

Travelled with family
Liked: Amenities
Very clean it had everything we needed
Stayed 2 nights in Feb 2024
Response from Front Desk on 12 Mar 2024
Thank you for your positive review! We're thrilled to hear that you found our hotel to be very clean and that it had everything you needed during your stay.Thank you for Soka Suites, and we look forward to serving you again!

4/10 Poor

Kevin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
poor maintenance - non functional dishwasher, laundry toilet seat, missing soap, broken tv speaker, garbage disposal cover
Stayed 5 nights in Feb 2024
Response from Derrick W on 24 Feb 2024
Hello Mr. Davis so sorry for your experience you had with us during your stay! Hopefully We get the opportunity to house you again in the future and make it a better experience than before, Best regards Derrick

8/10 Good

Steve

Liked: Staff & service, property conditions & facilities
Great location around DFW.
Stayed 2 nights in Feb 2024
Response from Liliana on 19 Feb 2024
Dear Steve,Thank you for staying with us, we hope to see you again soon.Best regards,

10/10 Excellent

Cara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Liliana on 19 Feb 2024
Dear Cara,Thank you for the perfect score, we hope to see you again soon.Best regards,

10/10 Excellent

Bo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good spot with great location near DFW with wash/dryer in unit
Stayed 1 night in Feb 2024
Response from Liliana on 19 Feb 2024
Dear Bo,Thank you for your feedback, we hope to see you again in the nearest future.Best regards,

10/10 Excellent

Yejun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Liliana on 7 Feb 2024
Dear Yejun,Thank you for the perfect score, we hope to have you back in the nearest future.Best regards,