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Reviews of Motel 6 Irving, TX - DFW Airport North

2 out of 5
Motel 6 Irving, TX - DFW Airport North
7800 Heathrow Dr, Irving, TX

Reviews

7.0

Good

Rating 10 - Excellent. 361 out of 1004 reviews" "
Rating 8 - Good. 207 out of 1004 reviews" "
Rating 6 - Okay. 152 out of 1004 reviews" "
Rating 4 - Poor. 113 out of 1004 reviews" "
Rating 2 - Terrible. 171 out of 1004 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service
Needed a few hours of sleep and a shower between flights .
Stayed 1 night in Apr 2024

10/10 Excellent

Gina

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love or so much
Stayed 1 night in Apr 2024

8/10 Good

Meggan

Travelled with partner
Liked: Staff & service
Disliked: Amenities
We just needed a hotel for the night since we were flying out at 5am so it wasn’t bad for the price. Parking was easy and right next to where we needed to go for airport shuttle.
Stayed 1 night in Apr 2024

6/10 Okay

Edmond

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
TLDR: Very basic, but clean and fairly close to the airport. I got stranded at DFW due to flight delays and chose to stay here based on the price, decent reviews, and proximity to the airport. The woman working the front desk (I believe her name was Erica) seemed to be the only employee at the property when I checked in around 11pm. She was simultaneously having to check people in, answer questions from current guests, and coordinate the airport shuttle using a radio that didn't seem to work very well. I was impressed with her ability to multitask and stay calm during what must have been a stressful night, but I wondered why there weren't any other employees available to help her. The lobby has about all of the appeal of tire store waiting area, but I suppose that's to be expected at a Motel 6. The room was clean and the bed was fairly comfortable. My only complaint was the lack of toiletries in the bathroom. They provided a small bar of soap (labeled on the wrapper "luxury soap"--ha!), but a little bottle of shampoo/body wash would have been very welcome.
Stayed 1 night in Apr 2024

10/10 Excellent

kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a quick over nights stay def recommend, I didn’t stay for more than 1 night but it’s wasn’t as bad as I taught it would be and there’s shuttle buses to and from the airport that take you to the motel, TV options were pretty good as well, over all a pretty good one night stay.
Stayed 1 night in Apr 2024
Response from Nancy Y. on 2 May 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Yerwin

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I love that the room was clean and everything working fine.
Stayed 1 night in Apr 2024
Response from Nancy Y. on 2 May 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Steven Garcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price very good
Stayed 1 night in Apr 2024
Response from Nancy Y. on 2 May 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 Poor

Deana

Disliked: Staff & service, amenities, property conditions & facilities
Don’t expect to sleep much if you are on the first floor. I am sure the walls and doors are super thin upstairs too, but I heard the drivers’ radios all night from way down the hall in the lobby. The desk should tell you, or have a sign, about the strange shower operation. I didn’t want to lose any of my 3.5 sleep hours, so I just didn’t get to shower. Never again, $10 wouldn’t be cheap enough.
Stayed 1 night in Apr 2024
Response from Nancy Y. on 2 May 2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
This is not a new property but it is well kept, very clean and comfortable. Great value for the price. Shuttle to and from airport was great.
Stayed 1 night in Apr 2024
Response from Nancy Y. on 2 May 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
It’s nothing fancy but for a $100 and under hotel it’s a steal right next to the airport free shuttle and was quite and seemed very safe for a cheap hotel!!!
Stayed 1 night in Apr 2024
Response from Nancy Y. on 2 May 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from Nancy Y. on 2 May 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a last minute booking value for money excellent location and staff very helpful awesome hotel
Stayed 1 night in Apr 2024
Response from Nancy Y. on 2 May 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Okay

Hanna Grace

Liked: Staff & service
Stayed 5 nights in Apr 2024

8/10 Good

Nancie

Travelled with partner
Liked: Staff & service
Ok for a great inexpensive stay.
Stayed 1 night in Apr 2024
Response from Nancy Y. on 2 May 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 Okay

Rita

Liked: Cleanliness, property conditions & facilities
I had to walk with cane and I kind of wanted a lower floor room to make it easier for me with my luggage staff was no help with my situation and put me up on second floor. To which I had hard time carrying luggage and walking with a cane
Stayed 1 night in Apr 2024
Response from Nancy Y. on 2 May 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Bob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Vending machines are too limiting and don't allow use of cards for purchase, only dollar bills.
Stayed 1 night in Apr 2024
Response from Nancy Y. on 2 May 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 Poor

Michelle

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Entire hotel smelled like pot, staff was rude and there was nothing convenient close for dinner.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 23 Apr 2024
Hi Michelle,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

10/10 Excellent

Sunita Ranjit, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 23 Apr 2024
Hi SunitaThanks for your review, we really appreciate the support. Lilith#Team6

8/10 Good

Lauren

Stayed 1 night in Apr 2024
Response from Brand Experience Team on 25 Apr 2024
Hi Lauren,Thank you for positively rating your stay!Lilith#Team6

10/10 Excellent

Kathryn, Corvallis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and inexpensive motel near airport with free shuttle.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 23 Apr 2024
Hi KathrynThank you, we really do love getting positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

10/10 Excellent

Leanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was as we expected for the price category. It was clean and quiet. We were 2 females and felt safe both on the premises as well as in the surrounding area. The free shuttle to and from the airport was an important reason for our choice and we were happy with the service. Thank you.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 23 Apr 2024
Hi Leanne,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith#Team6

4/10 Poor

Brian

Disliked: Amenities
Not much
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 23 Apr 2024
Hi Brian,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value for price. Room furnishings were new and very clean. Free shuttle service was convenient. I was totally satisfied.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 23 Apr 2024
Hey Calvin, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Lilith#Team6

10/10 Excellent

Derek

Stayed 1 night in Apr 2024

10/10 Excellent

Sherry

Travelled with family
It was basic but clean and in good condition. The staff was friendly and helpful
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 17 Apr 2024
Hey friend, thanks for taking time to share your review. We appreciate your support.Natalie #Team6

8/10 Good

Darnell

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the PRICE, didn't like the fact that there was no bottles of water in the room. I can readily overlook the hair in the sink and whatever brown stuff was on the floor. All-in-all the front desk was nice and efficient and check-in was all of two minutes; NICE!
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 17 Apr 2024
Hi Darnell, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs.Natalie #Team6

6/10 Okay

Inna

Travelled with partner
Poor inventory
Stayed 1 night in Apr 2024

10/10 Excellent

larry

Liked: Cleanliness, staff & service, property conditions & facilities
superb
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 17 Apr 2024
Hi Larry, Thank you for the 5-star rating!Natalie #Team6

10/10 Excellent

Trenton

Stayed 1 night in Apr 2024

4/10 Poor

Nicole

Liked: Cleanliness, property conditions & facilities
Supposed to have a 24 shuttle... 😡waited 45 mins at airport after calling them... then had to spend $28 for a taxi.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 17 Apr 2024
Hi Nicole, We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Natalie #Team6

10/10 Excellent

Pamela

Travelled with group
Liked: Cleanliness, staff & service
Close to the airport and shuttle service is great
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 17 Apr 2024
Hi Pamela, Thank you for the perfect rating!Natalie #Team6

10/10 Excellent

Cecile

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Nancy Y. on 19 Apr 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Sean R.

Stayed 1 night in Apr 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and prompt I like the parking
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 17 Apr 2024
Hi Denise, Thanks for your review, we really appreciate the support.Natalie #Team6

4/10 Poor

Paul

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I mean look. You get what you pay for. More like a hostel then a hotel Don’t. And I repeat. Don’t take the shuttle. Just Uber to and from the airport. You will probably miss your flight. Waited over 30min some waited an hour. The 6:50am shuttle showed at 7:20. Staff seem a touch confused. Spend a few extra and stay at one of the nicer spots in the area.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 17 Apr 2024
Hi Paul, Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business and would love the chance to make your next visit with us even better. Please don’t hesitate to come back and stay with us again. We look forward to serving you.Natalie #Team6

10/10 Excellent

Sameer

Liked: Cleanliness, staff & service, property conditions & facilities
Good Price/Quality, close to the airport with free shuttle.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 9 Apr 2024
Hi Sameer,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

6/10 Okay

Varen

Liked: Staff & service
Disliked: Amenities
Shuttle service was terrible. Old van, broken seats, returned to terminal to pick up other passengers.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 9 Apr 2024
Hi Varen,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 Terrible

Meagan

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Good for price.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 9 Apr 2024
Hi Meagan,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excellent

Bridget

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff that was very accommodating. The rooms were clean and neat.
Stayed 1 night in Mar 2024
Response from Nancy Y. on 2 Apr 2024
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

10/10 Excellent

Juan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Mar 2024
Response from Nancy Y. on 2 Apr 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 Okay

Steven Depew

Stayed 1 night in Mar 2024

2/10 Terrible

John

Stayed 1 night in Mar 2024
Response from Brand Experience Team on 25 Apr 2024
Hi John,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

6/10 Okay

William

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Nancy Y. on 4 Apr 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

8/10 Good

Sebastian

Stayed 1 night in Mar 2024
Response from Nancy Y. on 4 Apr 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

kara

Stayed 7 nights in Mar 2024

10/10 Excellent

Justina

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place when PCS overseas with pets. The pets stayed free and there is a free shuttle to the airport. The desk clerk and the shuttle coordinated with us to take the pets in the kennels and all our bags. Not far from the Vehicle Processing Center if you're turning in your vehicle at the same time. Highly recommend for a quick stay and hassle free transition.
Stayed 1 night in Mar 2024
Response from Nancy Y. on 2 Apr 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Okay

Karthik

Liked: Cleanliness, property conditions & facilities
Close to the airport, quiet area. Had to wait in line for an hour before I could check-in to my room.
Stayed 1 night in Mar 2024
Response from Nancy Y. on 2 Apr 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

10/10 Excellent

Leif

Liked: Cleanliness, staff & service, property conditions & facilities
Greay value
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 26 Mar 2024
Hi Leif,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

Braylan

Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 26 Mar 2024
Hi BraylanThanks for your review, we really appreciate the support. Lilith#Team6