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"First off, the hotel itself was nice enough and the location was just minutes to downtown Dallas so that was great. The staff were really nice and check-in was a breeze. Plenty of parking and breakfast was standard. The only downside to this hotel is that this place sits right off a busy road and when I mean busy, I mean cars are on the road going 75 miles plus an hour all the time. It is hard to notice when you're checking in, but as soon as you enter your room (and we were facing the roadway), the noise is atrocious. Tru does provide ear plugs, but that is never a welcoming sight. I was not able to sleep the first night even with the earplugs and my noise cancelling earphones. The second night was a little better as I was so exhausted from not sleeping the previous night, but even then I slept for maybe a total of one hourish. Just be prepared to either REALLY plug your ears or if you're a really heavy sleeper, then this place will be just fine. "

"The hotel is brand new. Everyone that worked there went above and beyond for me. It was a great value to stay there and they recognized my Expedia VIP status. Thank you!!"

"This our third time stay at double Tree and the staff, housekeeper and maintenance team do a great job of taking care of the Hotel. Which makes for great stay. We will be back!"

"The staff are great! So helpful!! Amazing crew and shuttle is awesome! Great restaurant! "

"The hotel was nice. Free parking is great! Close to 75 hwy and shopping. On the morning of our departure there was no hot water in the shower. Told the front desk and was advised "Oh, yeah, it was fixed but the part broke." No apology, no offer of credit. No warning. Sign in elevator said water was going to be shut off that day from 11 am to 5 pm. No free breakfast, which was also disappointing for the amount of money you pay for a room. Asked for free cookies night before, "I only have 1 left. We are having trouble with our cookie supplier." Funny, same girl told me that in the morning when I left. This was the day after they had a women's convention in the hotel. "

"Yes and no it was cold way to cold "

"Everything was fantastic"

"Room is beautiful, hotel is beautiful! Front desk staff are amazing! Can’t wait to come back again!"

"Great restaurants!"