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Reviews of The Moon Villa Hoi An

2 out of 5
The Moon Villa Hoi An
157 Ly Thai To, Cam Chau, Hoi An

Reviews

9.6

Exceptional

Rating 10 - Excellent. 34 out of 42 reviews" "
Rating 8 - Good. 6 out of 42 reviews" "
Rating 6 - Okay. 2 out of 42 reviews" "
Rating 4 - Poor. 0 out of 42 reviews" "
Rating 2 - Terrible. 0 out of 42 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

stevenchong, ipoh,Perak,Malaysia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our group had a warm welcome from Madam Moon.We really had a very comfortable stay and felt really at home.Its just like home away from home.This homestay had most of what you expect while travelling.Its not 5 stars but its HOME.You can cycle quite easily into Hoi An ancient city and you can easily find suitable mini marts ,pharmacy and even a convenient morning market just round the corner.Good location indeed.
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2019

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Immaculate Homestay - Perfect
Amazing stay, immaculate place. Friendly hosts, great breakfasts, swimming pool. Everything about our stay was perfect. Lovely room, fridge (always s bonus), free bikes to use.
Stayed 6 nights in Mar 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2019

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, i thought they they had made a mistake when i saw the size of the room. it was the size of a self contained flat.
Stayed 3 nights in Nov 2018

10/10 Excellent

Emelie

Very nice visit in Hoi An
We had a great stay at The Moon Villa in Hoi An. Everybody who works there are super friendly and they do everything they can to make sure that you have an enjoyable stay. Madame Moon is also a tailor so we decided to have some dresses and shirts done, and they were done very fast (in less than 24 hours!), which was great since we were only staying 2 nights in Hoi An. The prices were good and we are very happy with the result, and it's very comfortable to have your tailor in the same plave where you are staying, for fittings and such. The rooms were nice, clean and comfortable, the cooked-on-order breakfast was delicious, and the pool was very enjoyable. Also, the villa is situated just 20 minutes of walking from the beautiful Old Town of Hoi An. Overall, we are very happy with our stay here and would recommend it to anyone going to Hoi An!
Stayed 2 nights in Aug 2018
Response from Phuc on 8 Sept 2018
Thank you so much for your review. We are happy when we read it on Expedia. take care and good happiness. Hope to see you next time. Phuc

10/10 Excellent

King, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice home stay villa
We stayed in this hotel for three nights. Our room was in good size with balcony, very clean and tidy. The bed was very comfortable. Fast wifi in the hotel . The breakfast was excellent with many choices. The hotel located at a quite street. With a easy 20 minutes walking to ancient town. Near by there was local market selling tropical fruits, convenient stores, and restaurants. The hotel was well managed by Mrs. Moon, all her staff were very helpful and cheerful. Moon also had a tailor shop in the hotel, we ordered a suit that was nicely done after a little change. We highly recommend this hotel to every one.
Stayed 3 nights in Jan 2018
Response from Phuc on 12 Apr 2018
Thank you very much for choosing to stay with us. I am very happy to hear that you have had a pleasant stay and have enjoyed your time. Thank you very much for your compliment, I will certainly share this with the team, and it will acts a great motivation for us to contribute more for the luxury and positioning of The Moon Homestay. We look forward to welcoming more and more valued guests. Looking forward to welcoming you again in Hoi An.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
'Over the Moon' -- Our experience at Moon Homestay
Staying at Moon Homestay was amazing, and just as amazing were Moon and her staff, especially Michael. They are always present (they never sleep!) and always ready to help ... and, as an extra bonus, they always do what they do with a huge smile. Not only did they provide us with accommodation, but they also provided us with great advice about Hôi An, as well as booking some excursions for us. The rooms are well equipped, and the large lobby area provides even more room for one to 'spread out', if necessary. The breakfasts are also excellent. The bespoke tailoring shop downstairs is another special feature. Although Hoi An is filled with other places that are happy to provide custom tailoring, the convenience of doing so within your homestay is very positive. Moon and her staff are able to work miracles, in incredibly little time. I should add that there is no 'hard sell'. One can feel quite comfortable with not taking advantage of such services (although it might be hard to resist the temptation). Staying with Moon and her staff is definitely a positive experience!
Stayed 3 nights in Dec 2017

8/10 Good

Ayala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2017

10/10 Excellent

Sharon, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best accommodation in Vietnam
Arrived very early in the morning off an overnight sleeper bus. Mrs Moon was great , had a room ready for us very quickly, All the staff were very friendly and helpful.The breakfast were the best we had and the pool was wonderful after a day out.
Stayed 3 nights in May 2017

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous!
I loved this place so much I stayed an extra two nights! The staff were really so friendly and helpful, rooms good size and clean, and the pool was an added bonus (required in 39'C heat! 20min walk to the old town and 13min bike to the beach. Bit noisy with construction but definitely recommend a great place to stay!
Stayed 4 nights in May 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience !
We spent 13 nights at The Moon Homestay and loved the atmosphere, the facilities and the friendly owners and staff. The pool area is beautiful and a welcome place to relax. The breakfasts were delicious and plentiful. Moon also has a tailoring business and we were very happy with items we had made. There is no hard sell at all which is a refreshing change in Hoi An. The hotel is between the Old Town and An Bang beach and there are plenty of local good cafes and the Pandanus spa within walking distance. Bikes are provided free and it is a very cheap taxi ride to Old Town or the beach . Moon will also book taxis or other outings for you. We would highly recommend this homestay. It is a very authentic experience.
Stayed 13 nights in May 2017

10/10 Excellent

Lauren, Brooklyn, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great homestay
My husband and I stayed here about a week and we loved it. The breakfasts were delicious, the room was very comfortable, and Moon and her family were very sweet. We walked to town many times (~10-15 minutes) as well as taking the bikes (~5 minutes), we also used the bikes to head to the beach. The pool was an incredible way to cool off after a long day of exploring. I would absolutely stay here again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience
Absolutely LOVED our stay at the Moon Homestay. My husband and I have been traveling for several months and were looking for a place we could unwind and feel at home. After a little research and reading positive reviews online, Moon's place seemed perfect. We ended up extending our stay in Hoi An to 16 days and had the most amazing time! Moon's family and staff are friendly, welcoming and seemed like old friends by the end of our stay. The rooms are spacious, clean, comfortable and some even have a private balcony. We spent many evenings out there relaxing! A delicious breakfast was included with our stay - excellent coffee and the omelette was out of this world. I ate it almost everyday! Great wifi too. There's a lovely outside area with lounge chairs, tables and a pool. Moon's husband, Thanh, keeps the pool in pristine condition! We took advantage of the free bikes available and spent most days exploring around town. Moon is very knowledgable of the area and will help with recommendations and tours. Moon owns a tailoring business (Bespoke) that's inside the Homestay. I had several items made I highly recommend taking advantage if this HUGE perk! She can work off an existing style or custom match anything you want. Everything came out perfect! The prices are great and it's so convenient to have in-house. The location is a quick bike ride to downtown and the beach. If you're looking for a place that has character and isn't your typical resort experience, book her

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place that I hope to return to. Moon is a fabulous host who goes out of her way to help you.

8/10 Good

Narelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious Rooms
Moon does very well with her communication prior to arrival, which is much appreciated. She arranged pickup from Da Nang Airport for us, as well as pointing me to a website to arrange a bicycle tour. Our room was very spacious, with two queen beds and a large bathroom. Wifi worked well in the room. The chef was happy to cook our breakfast each morning to suit our dietary needs. The pool was so nice to be able to cool off in after a long walk downtown. When we first arrived, there was loud music from across the street, but it soon stopped before we were ready for sleep. There was construction going on next door (an extension to Moon Homestay we were told) but this didn’t interfere with our sleep. Good value and good staff, as well as having a tailor shop in house. While I didn’t have any clothes made, we saw lots of people having fittings and were happy with their items. Thank you Moon for an enjoyable stay.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely homestay
We were rained out whilst in Hanoi but the Moon Villa was a nice comfortable place to hibernate during the flooding. Moon and her family are very kind and helpful. The pool is lovely and very clean. We thoroughly enjoyed our stay.
Response from General Manager on 4 Jan 2017
Thank you very much for your taking the time to share your feedback. We are happy to hear that you enjoyed all aspects of your stay. We are very looking forward to welcoming you back.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place with big rooms and great pool.
We had a great stay, the rooms are huge and clean. Mrs Moon and her helpers were lovely and the place is spotless. Highly recommended.
Response from themoonhomstay@gmail.com on 17 Dec 2016
Thank you very much for your feedback.We are very looking forward and to welcoming you back.

10/10 Excellent

Timothy J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Felt like home. Great place to stay. Warm hospitality and genuine caring. You'll love this Home stay .
Response from General Manager on 10 Dec 2016
Thank you for your taking time to share the much appreciate comment about our house.We are delighted to hear that you had an exellent time at the Moon.We are very much looking forward to wecoming you back again in the future.

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just like home, but better!
We were welcomed with smiles and iced coffees. Instantly we felt at home here and quickly booked a 4th night. Our room was spacious, comfortable and had everything we needed. The pool is refreshing and pristine. The bikes are well maintained and make exploring the city, beaches & countryside so fun and easy. We had several clothing items made here and couldn't be happier. Breakfast was delicious. We will stay here when we return, one day, to Hoi An.
Response from General Manager on 10 Dec 2016
Thank you for taking the time to share your recent experience at my house. We are happy to hear that you enjoyed all aspects fo your stay. We are very looking forward to welcoming you back! Thank you very much! Themoonhomestay.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel ever at modest price
This is one of the best hotel values we have found ever! The price was modest, the room was large and very comfortable and the pool was a luxury we don't expect at this price. Na, the owner, was super warm and she not only lends out bikes for free and gives a wonderful breakfast, she spends time with each guest to make their visit the best it can be. This is a terrific place to stay in a wonderfully charming city!
Response from General Manager on 11 Oct 2016
We would like to thank you very much for your favorable peedback that you shared with us on here. We are really grateful to you about this.. Wish to see you again in hoi An!

10/10 Excellent

Gabi, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, a home from home
Staying here was an absolute pleasure. We arrived really late after a delayed flight in to Da Nang so it was really nice to be so warmly welcomed. When we arrived, we were offered drinks and were shown straight to our room, no lengthy check in process which was great as we just wanted to get straight in to bed! The room was so big, we had a double bed each, a hair dryer and there's lots of toiletries in the bathroom, the shower is a rainfall shower too. Every morning breakfast is made to order with a range of western and Vietnamese dishes and drink options. One of the best points for us was that Moon has a tailor service on site, this is perfect as you don't have to waste anytime in hoi an going to fittings etc as you can do it after breakfast and even when you get in late after dinner! We had two dresses made and they are gorgeous! So happy with them. Another great point for this hotel is the location, it's perfect really because you can get to the town and the beach, there's free bikes to use as well which we used everyday but you can easily walk to town too. Everyone we met while staying with Moon was lovely!
Response from Moon on 28 Sept 2016
Dear Gabi & Jessica. Many thank for your great review on us. We are very happy to hear that you had an exellent at my house.We would loved to see you and your friends again. Thanks Gabi& Jessica, Wish you all the best.

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely family run homestay in the heart of Hoi An.
Great family run homestay. Safe cycling to town, beach and river paths from a 'local's' area. We thourghly enjoyed our stay. Thank you.
Response from General Manager on 21 Sept 2016
Thank you for taking time to share the much appreciate comment about our housr. We aredelighted to hear that you had anexellent time at the Moon. Warm regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vi kommer tilbake
Herlig Homestay. Store rom, god enkel frokost,deilig med basseng, utrolig vertskap, du kan gå til byen , men det blir mye taxi. Vi sydde masse der. Anbefales; herlig sted med flotte folk
Stayed 4 nights in Jul 2019

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Y.

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
朝ごはん 美味しかったです
Stayed 1 night in Mar 2019

10/10 Excellent

Uwe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Homestay
Wir hatten zwei Nächte gebucht und konnten eine weitere verlängern. Die beste Unterkunft auf unserer gesamten Vietnamreise (Saigon--->Hanoi)! Personal von der Chefin bis zum Housekeeping freundlich und hilfsbereit, englisch ausreichend! Unterkunft ist sauber und in ruhiger Seitenstraße. Mit dem Fahrrad (kostenlos) kommt man prima an den Strand oder in die Altstadt. Der Pool war sauber und größer als die unserer Hotels! Frühstück wird, nach Auswahl am Vorabend, morgens, frisch zubereitet. Taxi zum Airport Da Nang über das Hotel 14$, Bus 110000VND, oder unterwegs auf andere Angebote schauen ;-). Wenn wir wieder in Hoi an sind, dann garantiert wieder bei Fau Moon.
Stayed 2 nights in Oct 2018
Response from Moon on 1 Nov 2018
Thank you for taking time to share the much appreciate comment about our house. We are delighted to hear that you had a good time at the moon Villa. We are looking forward to service you again. Warm regards Moon

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Hoi An
A lovely bed and breakfast, midway between the beach and the old town in a residential area. I was in Hoi An to rest and relax after a stressful period, and Mrs. Moon was so thoughtful in letting me have my own privacy and peace and quiet, while feeling comfortable and safe.
Stayed 4 nights in Jan 2018

6/10 Okay

썬

Stayed 2 nights in Dec 2017
Response from moon on 23 Jan 2018
thank you so much!

10/10 Excellent

loc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
À conseiller
Propriétaires très charmants et discrets. On se sent dans ce homestay presque comme chez soi. Piscine très agréable et chambre avec balancelle sur le balcon
Stayed 2 nights in Jul 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Verblijf was oké, maar niet speciaal. Ik had gekozen om een persoonlijk verblijf te hebben, Engels was echter gebrekkig en er was vaak niet iemand aanwezig om aan te spreken. Zwembad en ontbijt zijn goed en heel fijn dat je fietsen kan pakken en zo bij het strand of het centrum bent.
Stayed 5 nights in Jul 2017

10/10 Excellent

Yoeri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fijn verblijf
Fijn verblijf, aardig personeel. Gratis fietsen die nodig zijn om het centrum en strand te bereiken.
Stayed 3 nights in Jun 2017

10/10 Excellent

Christel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Missa inte detta boende!
A fantastic homestay with the owner Moon and her family and staff really going that extra mile to make sure We are happy with our stay. If you are looking for a home away from home this is it!
Stayed 4 nights in Jun 2017

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great homestay!
Moon and her husband are running a wonderful homestay. We liked it so much that we stayed four nights longer than we had planned. Nice, spacious room with a nice balcony. The pool and the sun chairs were great. We used the bikes to get to the beach, which took us about 15 minutes. They even had a smaller bike for our younger daugther (no helmets, but we brought hers with us from back home). Moon and her husband are the nicest people, and they really made us feel at home. We had some clothes made, which we are really pleased with.
Stayed 5 nights in Jun 2017

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très propre avec personnel super accueillant
Nous avons passé 4 nuits chez Moon et avons été très contents de notre séjour. Tout le personnel est souriant, accueillant et aux petits soins.l'hotel est spacieux, agréable, propre et la piscine, bien entretenue est un gros plus lorsqu'il fait chaud!! Des vélos sont également à notre disposition. Seul petit bémol, un peu bruyant parfois mais nous y reviendrons volontiers lors d'un prochain voyage. Nous recommandons vraiment ce petit hôtel.

8/10 Good

JONG CHUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
친절하고 편안한 홈스테이
가격대비 만족했읍니다.. 넘 친절하였고 다음에 또 다시 이용할 예정입니다

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super sejour!j'ai apprécié la gentillesse et la disponibilité de Moon et du personnel,tous tres attentionnés.Demande de changer de chambre sans problème,magnifique balade en moto.Je recommande vivement cet établissement

10/10 Excellent

Henrik og Malene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super ophold
Vi fik en fin modtagelse af miss Moon. Da vores værelse ikke var det vi havde bestilt gjorde miss Moon alt for at vi kunne flytte til det bestilte dagen efter. Er utrolig hjælpsom og meget opmærksom på om alt er Ok. Vaskede vores tøj uden at tage noget for det og vi fik lov til at tjekke sent ud da vi skulle med nattoget. Vi fik syet en del tøj og var meget tilfredse. Et sted vi helt sikkert vil vende tilbage til

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tout a été parfait.
Moon, l'hôte, a été incroyablement gentille, accueillante et attentionnée. Merci encore
Response from General Manager on 10 Nov 2016
Thank you for taking the time to write your review of my house. We really appreciate your feedback. We look forward to your next visit to Themoon.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Response from General Manager on 13 Oct 2016
Thank you