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Reviews of Da Nang Mikazuki Japanese Resorts & Spa

5 out of 5
Da Nang Mikazuki Japanese Resorts & Spa
Khu Du Lich Xuan Thieu, Phuong Hoa Hiep Nam, Quan Lien Chieu, Da Nang

Reviews

9.2

Wonderful

Rating 10 - Excellent. 215 out of 299 reviews" "
Rating 8 - Good. 53 out of 299 reviews" "
Rating 6 - Okay. 13 out of 299 reviews" "
Rating 4 - Poor. 12 out of 299 reviews" "
Rating 2 - Terrible. 6 out of 299 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Hwee Bin

Travelled with family
Liked: Cleanliness, amenities
Beautiful hotel with gorgeous view, clean, staffs are friendly. I paid for a room with beautiful view with high price, however, the room was very hot with a temperature of 25 degrees cel. I call the reception to complain about it, they said they’ll adjust it at their end. At 12:00am, the room temperature was still high. I was awake all night without any sleep. The reception should have called me to find out if our air condition works but they did not. Will not stay in that hotel anymore and would not recommend to anyone.
Stayed 1 night in Feb 2024

10/10 Excellent

Kurt, Yokosuka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

8/10 Good

Nancy

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Guest Relations Department on 10 Apr 2024
Dear Mr/Ms Nancy,It's our great honor to know that we have exceeded the Guest's expectation and successfully delivers a good guest's experience while staying with us at Mikazuki. This would definitely spearhead us to the next level and we will continue to strive for customer excellence. Once again thank you and look forward in welcoming you and your family once again.Best Wishes,Hotel Management Board Danang Japanese resorts and Spa

10/10 Excellent

Bruce

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Mar 2024
Response from Guest Relations Department on 31 Mar 2024
Dear Our Valued Guest,It's our great honor to know that we have exceeded the Guest's expectation and successfully delivers a good guest's experience while staying with us at Mikazuki. This would definitely spearhead us to the next level and we will continue to strive for customer excellence. Once again thank you and look forward in welcoming you and your family once again.Best Wishes,Guest Relation Team Danang Mikazuki Japanese Resorts and Spa

10/10 Excellent

Tyrone

Travelled with group
Great resort with friendly and helpful staff. Room was nice and clean with a lot of amenities. Definitely recommend
Stayed 4 nights in Mar 2024
Response from Guest Relations Department on 31 Mar 2024
Dear Our Valued Guest,It's our great honor to know that we have exceeded the Guest's expectations and successfully delivered a good guest experience while staying with us at Mikazuki. This would definitely spearhead us to the next level and we will continue to strive for customer excellence. Once again thank you and look forward to welcoming you and your family once again.Best Wishes,Guest Relation Team Danang Mikazuki Japanese Resorts and Spa

10/10 Excellent

Patrick

Travelled with family
Liked: Amenities
Beautiful resort. Highly recommend this place to stay in Da Nang
Stayed 3 nights in Mar 2024
Response from Guest Relations Department on 31 Mar 2024
Dear Our Valued Guest,It's our great honor to know that we have exceeded the Guest's expectations and successfully delivered a good guest experience while staying with us at Mikazuki. This would definitely spearhead us to the next level and we will continue to strive for customer excellence. Once again thank you and look forward to welcoming you and your family once again.Best Wishes,Guest Relation Team Danang Mikazuki Japanese Resorts and Spa

10/10 Excellent

BEDARD

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect staff,food,tools,water Park for the kids is great even for parents five stars!!!!!
Stayed 2 nights in Mar 2024
Response from Guest Relations Department on 31 Mar 2024
Dear Our Valued Guest,Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our food, our facilities and our friendly staff. We hope to have the opportunity to welcome you back very soon.With our kindest regards from the beautiful Da Nang Mikazuki Japanese Resorts and SpaBest Wishes,Guest Relation TeamDanang Mikazuki Japanese Resorts and Spa

10/10 Excellent

Garry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room is very far from the main hotel and it was next to the horse stable so sometimes you can pick up a bit of uncomfortable smell if wind happens to bring them to your direction. The bed was so big and very comfortable. Our drivers were very friendly. I was thankful for cold towels that they prepared when we returned to the car. The staff in the lobby were very friendly and informative. It was a very nice stay.
Stayed 3 nights in Mar 2024
Response from Guest Relations Department on 31 Mar 2024
Dear Our Valued Guest,Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our food, our facilities and our friendly staffs. We hope to have the opportunity to welcome you back very soon.With our kindest regards from the beautiful Da Nang Mikazuki Japanese Resorts and SpaBest Wishes,Guest Relation TeamDanang Mikazuki Japanese Resorts and Spa

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
All staff were friendly breakfast was excellent
Stayed 3 nights in Mar 2024
Response from Guest Relations Department on 31 Mar 2024
Dear Our Valued Guest,It's our great honor to know that we have exceeded the Guest's expectations and successfully delivered a good guest experience while staying with us at Mikazuki. This would definitely spearhead us to the next level and we will continue to strive for customer excellence. Once again thank you and look forward to welcoming you and your family once again.Best Wishes,Guest Relation Team Danang Mikazuki Japanese Resorts and Spa

10/10 Excellent

YOHEI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's amazing nice room!
Stayed 2 nights in Feb 2024
Response from Guest Relations Team on 27 Feb 2024
"Dear our valued Guest,Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our food, our facilities and our friendly staffs. We hope to have the opportunity to welcome you back very soon.With our kindest regards from beautiful Da Nang Mikazuki Resorts and SpaBest Wishes,Hotel Management Board Danang Japanese resorts and Spa"

4/10 Poor

trang

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Restaurants are over priced and not good . Extra charges on everything.
Stayed 1 night in Feb 2024

8/10 Good

Truong

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outdoor pools and water park are great fun for kids. That said, the build quality of the pool and slides could be improved. There metal barrier pipes/columns should be replaced by some safer materials, like the indoor water park. The Japanese decorations and Mount Fuji pools are tacky. The staffs were wonderful and made it a pleasant stay.
Stayed 5 nights in Feb 2024
Response from Guest Relations Team on 27 Feb 2024
"Dear our valued Guest,It's our great honor to know that we have exceeded the Guest's expectation and successfully delivers a good guest's experience while staying with us at Mikazuki. This would definitely spearhead us to the next level and we will continue to strive for customer excellence. Once again thank you and look forward in welcoming you and your family once again.Best Wishes,Hotel Management Board Danang Japanese resorts and Spa"

10/10 Excellent

Ivan

Stayed 1 night in Feb 2024
Response from Guest Relations Department on 31 Mar 2024
Dear Our Valued Guest,It's our great honor to know that we have exceeded the Guest's expectations and successfully delivered a good guest experience while staying with us at Mikazuki. This would definitely spearhead us to the next level and we will continue to strive for customer excellence. Once again thank you and look forward to welcoming you and your family once again.Best Wishes,Guest Relation Team Danang Mikazuki Japanese Resorts and Spa

10/10 Excellent

Lkhamaa

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth spending money here. Enjoyed very delicious and abundant breakfast, onsen, and water park. Definitely come back again.
Stayed 4 nights in Jan 2024
Response from Da Nang Mikazuki Japanese Resorts & Spa on 31 Jan 2024
Dear Mr./Ms. Lkhamaa, It is a true delight reading your feedback upon a most excellent stay with us. Thank you for taking the time to share your delightful experiences from our Waterpark facilities to our Dining offerings. We look forward to the next opportunity to welcome you back with us again, and to enjoy refreshed experiences on your return visits for many more memorable times at Da Nang Mikazuki Japanese Resorts & Spa. Best wishes, Da Nang Mikazuki Japanese Resorts & Spa

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing^^
Stayed 1 night in Jan 2024
Response from Hotel Management Danang Mikazuki Japanese Resorts on 10 Jan 2024
Dear Our Valued Guest, Thank you for trusting in Danang Mikazuki Japanese Resorts and Spa and taking the time to share about your recent experience.Providing the most memorable experience for customers is always a top priority in all our activities. We are extremely happy to know that you and your family had a wonderful time at the hotel and that it was the thoughtfulness of the hotel members that contributed to making your family's experience more memorable.Hopefully Danang Mikazuki Japanese Resorts and Spa will soon welcome your family back in the near future.Best Wishes,Hotel Management Board Danang Mikazuki Japanese Resorts and Spa

10/10 Excellent

Ngan Ha

Stayed 1 night in Dec 2023
Response from Da Nang Mikazuki Japanese Resorts & Spa on 27 Jan 2024
Dear Our Valued Guest, Thank you for trusting in Danang Mikazuki Japanese Resorts and Spa and taking the time to share about your recent experience.Providing the most memorable experience for customers is always a top priority in all our activities. We are extremely happy to know that you and your family had a wonderful time at the hotel and that it was the thoughtfulness of the hotel members that contributed to making your family's experience more memorable.Hopefully Danang Mikazuki Japanese Resorts and Spa will soon welcome your family back in the near future.Best Wishes,Hotel Management Board Danang Mikazuki Japanese Resorts and Spa

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Hotel Management Danang Mikazuki Japanese Resorts on 10 Jan 2024
Dear Valued Guest,I'm flattered by the good news of your great stay with us at Da Nang Mikazuki. It's a great plateau for us to continue to strive for excellence soon and continue our spirit to serve. Thank you and we look forward to welcoming you again in the near future.Best Wishes,Hotel Management Board Danang Mikazuki Japanese Resorts and Spa

10/10 Excellent

Motojima

Stayed 2 nights in Dec 2023
Response from ダナン三日月ジャパニーズリゾート&スパ on 22 Jan 2024
お客様、この度はダナン三日月にご宿泊賜り、誠にありがとうございます。また貴重なお時間を割いてご感想をお寄せ頂きましたことに重ねて御礼申し上げます。またこの度のご滞在において、お食事や施設、スタッフのサービスについてのお褒めのお言葉を頂戴し大変嬉しく存じております。頂きましたお褒めの言葉に恥じぬよう、更なるサービス向上に努めて参ります。あらためまして、この度ご感想をお寄せ頂きましたことに御礼申し上げますと共に、お客様がまた弊館にお戻り頂けます日を心よりお待ち申し上げております。ダナン三日月ジャパニーズリゾート&スパ

6/10 Okay

Dipra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great hotel with lots of amazing facilities. Perfect for young families with kids and the service is top notch. My only complaint is that the sound proofing on the rooms is not what I’d expect for a 5 star hotel. We had one night when a baby was crying next door and we could hear it all and after they moved us out to another room we could hear a gentleman singing next door.. other than that this is a flawless hotel
Stayed 4 nights in Dec 2023
Response from Hotel Management Danang Mikazuki Japanese Resorts on 26 Jan 2024
Dear Mr./Ms. Dipra,We appreciate you writing about your experience with us. We sincerely apologize if we fell short of your expectations during your stay. Rest assured that the points you have raised are being addressed and dealt with accordingly. Again, many thanks for sharing with us your valuable feedback and insights so we can further improve our service.Thank you & best regards,

10/10 Excellent

Guan

Stayed 3 nights in Dec 2023
Response from Guest Relations Team on 22 Jan 2024
Dear Our Valued Guest,Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our food, our facilities and our friendly staffs. We hope to have the opportunity to welcome you back very soon.With our kindest regards from beautiful Da Nang Mikazuki Japanese Resorts and SpaBest Wishes,

10/10 Excellent

Ngan Ha

Liked: Cleanliness
Stayed 2 nights in Dec 2023
Response from Ban Quản lý khách sạn, Danang Mikazuki Japanese Re on 11 Jan 2024
Kính chào chị Ngân Hà,Cám ơn Quý khách đã dành thời gian quý báu để thực hiện những đánh giá tốt đẹp dành cho Khu nghỉ mát Đà Nẵng Mikazuki. Chúng tôi rất vui mừng được biết Quý khách và Gia đình đã tận hưởng trọn vẹn kỳ nghỉ của mình vừa qua. Thật tuyệt vời khi Quý khách đã cảm nhận được chất lượng phục vụ của chúng tôi dành cho Quý khách và Gia đình.Chúng tôi hy vọng sẽ tiếp tục có thêm được nhiều cơ hội hơn nữa để phục vụ Quý khách và Gia đình trong những kỳ nghỉ sau.Xin gửi đến Quý khách và Gia đình những lời chúc tốt đẹp nhất!Trân trọng,

10/10 Excellent

SUMIT

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Hotel Management Danang Mikazuki Japanese Resorts on 10 Jan 2024
Dear Our Valued Guest, From entire team please allow me to thank you for sharing your experience here on Agoda with our future guests. I am delighted that you have enjoyed your stay and that your left Da Nang Mikazuki Japanese Resorts & Spa with fond memories. I hope to see you again for another adventure here at Da Nang Mikazuki Japanese Resorts & Spa. Best Wishes,Hotel Management Board Danang Mikazuki Japanese Resorts and Spa

10/10 Excellent

Luke

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is away from downtown but it offers a lot of things to do within the resort. Not many options to immerse in the local culture but a great spot for relaxation. The infinity pool was great, breakfast buffet was amazing, and staff was helpful.
Response from Hotel Management Board Danang Mikazuki Japanese R on 23 Dec 2023
Dear Mr./Ms. Luke, Warmest greetings from Da Nang Mikazuki Japanese Resorts & Spa! We would like to take this opportunity to thank you for choosing our Resort and for taking your spare time to write your feedback. We are very delighted that you had a great time at our resort. At our hotel, we aim to deliver a second home experience for our guests with supportive and friendly guest service. Your review will definitely motivate our staffs to try harder to provide the best service for our guests. Thank you once again for visiting us and we look forward to welcoming you back soon. Best Regards, Da Nang Mikazuki Japanese Resorts & Spa

10/10 Excellent

Hanny

Stayed 2 nights in Dec 2023
Response from Hotel Management Board Danang Mikazuki Japanese R on 23 Dec 2023
Dear Mr./Ms. Hanny, Thank you for taking your time to write a generous review. We are pleased to know you had a wonderful stay with us. We look forward to welcoming you soon at Da Nang Mikazuki Japanese Resorts & Spa very soon! Best regards, Da Nang Mikazuki Japanese Resorts & Spa

10/10 Excellent

Howard

Stayed 3 nights in Dec 2023
Response from Hotel Management Board Danang Mikazuki Japanese R on 23 Dec 2023
Dear Mr./Ms. Howard, Thank you for taking your time to write a generous review. We are pleased to know you had a wonderful stay with us. We look forward to welcoming you soon at Da Nang Mikazuki Japanese Resorts & Spa very soon! Best regards, Da Nang Mikazuki Japanese Resorts & Spa

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Good resort. Waterpark
Stayed 5 nights in Dec 2023
Response from Hotel Management Board Danang Mikazuki Japanese R on 23 Dec 2023
Dear Mr./Ms. Carlos, Thank you for taking your time to write a generous review. We are pleased to know you had a wonderful stay with us. We look forward to welcoming you soon at Da Nang Mikazuki Japanese Resorts & Spa very soon! Best regards, Da Nang Mikazuki Japanese Resorts & Spa

10/10 Excellent

Nguyet Thi Anh

Stayed 2 nights in Dec 2023
Response from Hotel Management Danang Mikazuki Japanese Resorts on 10 Jan 2024
Kính chào Quý khách,Cám ơn Quý khách đã dành thời gian quý báu để thực hiện những đánh giá tốt đẹp dành cho Khu nghỉ mát Đà Nẵng Mikazuki. Chúng tôi rất vui mừng được biết Quý khách và Gia đình đã tận hưởng trọn vẹn kỳ nghỉ của mình vừa qua. Thật tuyệt vời khi Quý khách đã cảm nhận được chất lượng phục vụ của chúng tôi dành cho Quý khách và Gia đình.Chúng tôi hy vọng sẽ tiếp tục có thêm được nhiều cơ hội hơn nữa để phục vụ Quý khách và Gia đình trong những kỳ nghỉ sau.Xin gửi đến Quý khách và Gia đình những lời chúc tốt đẹp nhất!Trân trọng, Ban Quản lý khách sạn,Danang Mikazuki Japanese Resorts and Spa

10/10 Excellent

Phonexay, Auburn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything in one place.
Response from Hotel Management Board Danang Mikazuki Japanese R on 8 Dec 2023
Dear Our Valued Guest,I'm flattered with the good news of your great stay with us at Da Nang Mikazuki. It's a great plateau for us to continue to strive for excellence in near future and continue our spirit-to-serve. Thank you and we look forward in welcoming you again in near future.Best Wishes,Hotel Management Board Danang Mikazuki Japanese Resorts and Spa

10/10 Excellent

Nghia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am from Da Nang, but wanted to stay here after seeing it featured on a game show and it was a resort feel without the resort price. I will return again! 5 stars! :-)
Stayed 7 nights in Nov 2023
Response from Hotel Management Board Danang Mikazuki Japanese R on 8 Dec 2023
Dear Valued Guest,I'm flattered by the good news of your great stay with us at Da Nang Mikazuki. It's a great plateau for us to continue to strive for excellence soon and continue our spirit to serve. Thank you and we look forward to welcoming you again in the near future.Best Wishes,Hotel Management Board Danang Mikazuki Japanese Resorts and Spa

10/10 Excellent

Ryu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Guest Relations Team on 6 Dec 2023
Dear Mr./Ms. Ryu, Thank you for taking your time to write a generous review. We are pleased to know you had a wonderful stay with us. We look forward to welcoming you soon at Da Nang Mikazuki Japanese Resorts & Spa very soon! Best regards, Guest Relation Team

4/10 Poor

Derek Khoi

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Hotel Management Danang Japanese resorts and Spa" on 8 Dec 2023
"Dear Mr. Derek,Thank you for choosing to stay with us at Danang Mikazuki Japanese Resorts and Spa. It seems there was some issue during your stay. We apologize that we were unable to deliver prompt service to you during your stay with us, and we will review this to improve on this area in the future to serve you better. We look forward to having you again to serve you better.Thank you & best regards, Hotel ManagementDanang Japanese resorts and Spa"

10/10 Excellent

Anh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 ⭐️ worth it
Stayed 2 nights in Nov 2023
Response from Guest Relations Team on 6 Dec 2023
Dear Mr./Ms. Anh, Thank you for taking your time to write a generous review. We are pleased to know you had a wonderful stay with us. We look forward to welcoming you soon at Da Nang Mikazuki Japanese Resorts & Spa very soon! Best regards, Guest Relation Team

10/10 Excellent

Dieu

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice .and clean
Stayed 3 nights in Nov 2023
Response from Guest Relations Team on 6 Dec 2023
Dear Mr./Ms. Dieu, Thank you for taking your time to write a generous review. We are pleased to know you had a wonderful stay with us. We look forward to welcoming you soon at Da Nang Mikazuki Japanese Resorts & Spa very soon! Best regards, Guest Relation Team

10/10 Excellent

Sheneza

Stayed 1 night in Nov 2023
Response from Hotel Management Danang Japanese resorts and Spa" on 18 Dec 2023
Dear Mr./Ms. Sheneza, It is a true delight reading your feedback upon a most excellent stay with us. Thank you for taking the time to share your delightful experiences. We are very heartened that you could enjoy these experiences amidst the excellent care of our dedicated Team.We look forward to the next opportunity to welcome you back with us again, and to enjoy refreshed experiences on your return visits for many more memorable times at Da Nang Mikazuki Japanese Resorts & Spa. Best regards, Da Nang Mikazuki Japanese Resorts & Spa

10/10 Excellent

Dieu

Liked: Cleanliness, amenities, property conditions & facilities
Very good 👍
Stayed 2 nights in Nov 2023
Response from Guest Relations Team on 6 Dec 2023
Dear Mr./Ms. Dieu, Thank you for taking your time to write a generous review. We are pleased to know you had a wonderful stay with us. We look forward to welcoming you soon at Da Nang Mikazuki Japanese Resorts & Spa very soon! Best regards, Guest Relation Team

10/10 Excellent

Lisa, YORBA LINDA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and friendly service.
Stayed 4 nights in Nov 2023
Response from Hotel Management Board Danang Mikazuki Japanese R on 17 Nov 2023
Dear Lisa,Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our facilities and our friendly staffs. We hope to have the opportunity to welcome you back very soon.With our kindest regards from beautiful Da Nang Mikazuki Japanese Resorts and SpaBest Wishes,Hotel Management Board Danang Mikazuki Japanese Resorts and Spa

10/10 Excellent

thi

Stayed 1 night in Nov 2023
Response from Hotel Management Board Danang Mikazuki Japanese R on 17 Nov 2023
Dear Ms. Thi,Thank you for taking the time to give us this wonderful review. We are delighted you had an enjoyable stay with us.We hope to have the opportunity to welcome you back very soon.With our kindest regards from beautiful Da Nang Mikazuki Japanese Resorts and SpaBest Wishes,Hotel Management Board Danang Mikazuki Japanese Resorts and Spa

10/10 Excellent

Rod

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for families, with impeccable service and lots of options to keep them entertained. Loved it and I will be back again.
Stayed 3 nights in Nov 2023
Response from Guest Relations Team on 14 Nov 2023
Dear Mr./Ms. Rod, Warmest greetings from Da Nang Mikazuki Japanese Resorts & Spa! I would like to take this opportunity to thank you for choosing our Resort and for taking your spare time to write your feedback in Expedia community. It is our pleasure to have you here and glad to know that you enjoyed the experience here. Thank you also for the kind word of our staff service. We hoping to have the chance to welcome you back in Resort and all of us looking forward to serving you again in the future. Best regards, Da Nang Mikazuki Japanese Resorts & Spa.

10/10 Excellent

Todd and Cushla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best staff especially Hein
Hein who helped us with all our enquiries and set things up for us was amazing. She is a credit to this hotel and we would stay again for many reasons as it’s a beautiful place, but when you have staff give us such a warm welcome, makes you want to go back
Stayed 2 nights in Oct 2023
Response from Hotel Management Board Danang Mikazuki Japanese R on 17 Nov 2023
Dear Todd and Cushla,It's our great honor to know that we have exceeded the Guest's expectation and successfully delivers a good guest's experience while staying with us at Mikazuki. This would definitely spearhead us to the next level and we will continue to strive for customer excellence. Once again thank you and look forward in welcoming you and your family once again.Best Wishes,Hotel Management Board Danang Mikazuki Japanese Resorts and Spa

10/10 Excellent

Paul

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nothing near the property but it doesn’t matter. The resort is the best in the world!! Everything you need is onsite or if you have to go out a GRAB is so cheap to get anywhere you want. Perfect place for families!
Stayed 3 nights in Nov 2023
Response from Guest Relations Team on 14 Nov 2023
Dear Mr. Paul, It is a true delight reading of your feedback upon a most excellent stay with us. Thank you for taking your time in sharing of your delightful experiences. We are very heartened that you were able to enjoy these experiences amidst the excellent care of our dedicated Team. We look forward to a next opportunity to welcome you back with us again, and to enjoy upon refreshed experiences on your return visits for many more memorable times at Da Nang Mikazuki Japanese Resorts & Spa. Best regards, Da Nang Mikazuki Japanese Resorts & Spa.

10/10 Excellent

Ruby

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely amazing place especially if you have kids. Highly recommended and we will be returning.
Stayed 1 night in Oct 2023
Response from Guest Relations Team on 14 Nov 2023
Dear Ms. Ruby, We cannot thank you enough for such a nice review and highly recommending the hotel other travelers. Your sharing experience is definitely treasure for us. It is always great to see our valued exceeding expectations during stay, and we cannot thank you enough for sharing your experience with us and other Expedia users. We all look forward to having the opportunity to give you another blissful stay soon. Please do not hesitate to contact us for any requirement. Best wishes, Da Nang Mikazuki Japanese Resorts & Spa.

10/10 Excellent

Saehanyel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great places with Family
So kind people, especially Thao who is our guest relation officer and remarkable foods and services. There is no doubt that would like to visit again when I have a chance to travel Da Nang.
Stayed 2 nights in Oct 2023
Response from Hotel Management Board Danang Mikazuki Japanese R on 17 Nov 2023
Dear Mr./Ms. Saehanyel,It's our great honor to know that we have exceeded the Guest's expectation and successfully delivers a good guest's experience while staying with us at Mikazuki. This would definitely spearhead us to the next level and we will continue to strive for customer excellence. Once again thank you and look forward in welcoming you and your family once again.Best Wishes,Hotel Management Board Danang Mikazuki Japanese Resorts and Spa

6/10 Okay

Anh

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Disappointing
Stayed 4 nights in Oct 2023
Response from Hotel Management Board Danang Mikazuki Japanese R on 17 Nov 2023
Dear Mr. Anh,Thank you for choosing to stay with us at Danang Mikazuki Japanese Resort and Spa and we thank you for taking time to write this review. The difference of your review compared with the majority of others is notable, and I would like to tell you that we continue to ensure our staff receive dynamic training on guest services.Thank you & best regards, Hotel ManagementDanang Japanese resorts and Spa

10/10 Excellent

Anthony

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family had an amazing vacation at Mikazuki Da Nang. Everything was exceptional, from reception to service. The hotel is adorned beautifully and exudes a sense of grandeur. Both of my children had a blast at the indoor water play area. The dining experience was delightful, with three distinct and delectable restaurant options. My wife and I thoroughly enjoyed the rejuvenating experience at An Spa, where the skilled massage therapists Lợi and Hồng provided us with exceptional treatments. Heartfelt thanks to the entire staff at Mikazuki Resort for creating such a memorable experience during our stay in Da Nang. We're eagerly looking forward to returning next year.
Response from Guest Relation Team on 11 Oct 2023
Dear Anthony,Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our food, our facilities and our friendly staffs. We hope to have the opportunity to welcome you back very soon.With our kindest regards from beautiful Da Nang Mikazuki Japanese Resorts and SpaBest Wishes,Hotel Management Board Danang Mikazuki Japanese Resorts and Spa

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023
Response from Guest Relation Team on 11 Oct 2023
Dear Stephen,Thank you for taking the time to write this wonderful review. We hope to have the opportunity to welcome you back very soon.With our kindest regards from beautiful Da Nang Mikazuki Japanese Resorts and SpaBest Wishes,Hotel Management Board Danang Mikazuki Japanese Resorts and Spa

8/10 Good

Minh thu

Stayed 3 nights in Oct 2023
Response from Hotel Management Board Danang Mikazuki Japanese R on 17 Nov 2023
Kính chào chị Minh Thư,Cám ơn Quý khách đã dành thời gian quý báu để thực hiện những đánh giá tốt đẹp dành cho Khu nghỉ mát Đà Nẵng Mikazuki. Chúng tôi rất vui mừng được biết Quý khách và Gia đình đã tận hưởng trọn vẹn kỳ nghỉ của mình vừa qua. Thật tuyệt vời khi Quý khách đã cảm nhận được chất lượng phục vụ của chúng tôi dành cho Quý khách và Gia đình.Chúng tôi hy vọng sẽ tiếp tục có thêm được nhiều cơ hội hơn nữa để phục vụ Quý khách và Gia đình trong những kỳ nghỉ sau.Xin gửi đến Quý khách và Gia đình những lời chúc tốt đẹp nhất!Trân trọng, Ban Quản lý khách sạn,Danang Mikazuki Japanese Resorts and Spa

8/10 Good

Eugene, La Mirada

Travelled with group
Liked: Cleanliness, staff & service
I like the water park.
Stayed 3 nights in Oct 2023
Response from Guest Relation Team on 11 Oct 2023
Dear Eugene,Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our Water Park.We hope to have the opportunity to welcome you back very soon.With our kindest regards from the beautiful Da Nang Mikazuki Japanese Resorts and SpaBest Wishes,Hotel Management Board Danang Mikazuki Japanese Resorts and Spa

10/10 Excellent

CHERYL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very interesting hotel with a few pools and hot spring for big kids like me. Staff are really nice, but there is still a minor language barrier with staff not from reception but it’s ok.
Stayed 1 night in Oct 2023
Response from Guest Relation Team on 11 Oct 2023
Dear Cheryl,Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our swimming pool and Water Park. We hope to have the opportunity to welcome you back very soon.With our kindest regards from the beautiful Da Nang Mikazuki Japanese Resorts and SpaBest Wishes,Hotel Management Board Danang Mikazuki Japanese Resorts and Spa

10/10 Excellent

Brian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Japanese themed resort, great for families with small children. We stayed in the Family Room Panoramic Ocean View which overlooked the pirate ship water slides. The sushi restaurant at the hotel was excellent!
Stayed 4 nights in Sep 2023
Response from Guest Relation Team on 11 Oct 2023
Dear Brian,Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our food, and Water Park.We hope to have the opportunity to welcome you back very soon.With our kindest regards from the beautiful Da Nang Mikazuki Japanese Resorts and SpaBest Wishes,Hotel Management Board Danang Mikazuki Japanese Resorts and Spa

10/10 Excellent

Mohit

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In short, i would like to come again and again and again.
Stayed 6 nights in Sep 2023
Response from Guest Relations Team on 15 Oct 2023
Dear Mr. Mohit, Thank you so much for staying with Da Nang Mikazuki Japanese Resorts & Spa. Your generous review made our day. We look forward to welcoming you back again soon. Warmest regards, Guest Relations Team