Outdoor pool, open 6:30 AM to 7:00 PM, pool loungers
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Reviews of Cosmos Hotel Danang

3.5 out of 5
Cosmos Hotel Danang
No 117-119 Ngo Thi Sy Street, My An Ward, Ngu Hanh Son District, Da Nang, Vietnam

Reviews

9.2

Wonderful

Rating 10 - Excellent. 26 out of 39 reviews" "
Rating 8 - Good. 8 out of 39 reviews" "
Rating 6 - Okay. 4 out of 39 reviews" "
Rating 4 - Poor. 1 out of 39 reviews" "
Rating 2 - Terrible. 0 out of 39 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

CHOY HUAT

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice sea view from the balcony
Stayed 1 night in Apr 2024

6/10 Okay

CHOY HUAT

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Breakfast is pathetic, not much variety
Stayed 2 nights in Apr 2024

10/10 Excellent

Dung

Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms a bit dated, but staff were amazing
Stayed 4 nights in Feb 2023

10/10 Excellent

Francisco

Stayed 1 night in Nov 2022

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Vacation
Location, service, cleanliness was good. Breakfast was good, not great, but basic enough you don't have to go looking for food till lunchtime. We took a hand towel with us, just in case, and upon returning was notified a towel was missing from our room. So, be careful with taking towels out of the rooms. If you want a reasonable place, it works. Don't expect to have your mind blown.
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities
Would not hesitate to book this lovely hotel again.
Stayed 5 nights in Jan 2020
Response from Cosmos Hotel Danang on 8 Feb 2020
Dear valued guest, Greetings from Cosmos Hotel Danang. First of all I would like to thank you very much for having chosen Cosmos Hotel Danang for your holidays in Danang, as well as for taking your time to share your experience with us. Myself and all the Cosmos Team are happy to know that you had a good stay with us. Our goal is to make sure that our guests have the best stay possible and all the comments that you share with us will help crucial to keep improving. Once again thank you. Regards, Sales Department

10/10 Excellent

JAMES MINH

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Mr Nguyen on 19 Oct 2019
Xin chào Mr.James Minh Lam, Chúng tôi chân thành cảm ơn quý khách đã dành thời gian chia sẻ trải nghiệm của mình tại khách sạn Cosmos Danang. Toàn bộ đội ngũ quản lý và nhân viên khách sạn rất vui khi đọc được bình luận này. Đây là sự khích lệ quý giá để chúng tôi không ngừng nỗ lực mang tới khách hàng những trải nghiệm đáng nhớ. Chúng tôi rất mong được đón tiếp quý khách quay trở lại trong thời gian sớm nhất. Chúc quý khách luôn mạnh khỏe và hạnh phúc. Một lần nữa, xin chân thành cảm ơn sự tin tưởng và lựa chọn của quý khách. Trân trọng Mr Nguyen Nhân viên kinh doanh

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and simple and although the bed frame creaked- I slept very well. Breakfast was good and staff were friendly and willing to help, even if language barrier was sometimes difficult.
Stayed 3 nights in Aug 2019
Response from Mr Nguyen on 8 Sept 2019
Dear sir/madame Thank you for taking the time to write your review of our Cosmos Hotel Da Nang. We also noticed and truly sorry that there were still some unfortunate events happened during your stay. Your comments are very much valued and it’s also lovely to read the nice word about your experience from the arrival to the departure. Be assured that we will share your warm words with our entire team. Again, we thank you for your feedback and we certainly hope to have the pleasure to welcome you again in a near future Best Regard Cosmos hotel Da Nang

6/10 Okay

Junko, Kyoto

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
Very petty staff. Complained to me because one of our towels was dirty and wanted to charge me extra. They also got me mixed up with other guests and wanted to charge me extra for pool towels. Breakfast room was very noisy with large groups of guests. Pool area had very few chairs or loungers. Location was good. Close to beach with lots of cafes nearby. Despite the good location, nice views and reasonable price I would not stay here again or recommend any friends.
Stayed 5 nights in Aug 2019
Response from Zen on 16 Aug 2019
Dear sir Thank you for taking the time to write your review of our Cosmos Hotel Da Nang . We also noticed and truly sorry that there were still some unfortunate events happened during your stay. Your comments are very much valued and it’s also lovely to read the nice word about your experience from the arrival to the departure. Be assured that we will share your warm words with our entire team. Again, we thank you for your feedback and we certainly hope to have the pleasure to welcome you again in a near future. Best Regard Cosmos hotel Da Nang

10/10 Excellent

Huy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing. We love the way all the staff are working, they so friendly, food service are excellent and our room always clean and fresh. Hotel location only 2 minute from beach (They also have a rooftop pool). We stay there on Mar 19 - 26 (room 1001) and traveled to Hanoi and south VN and come back to stay there for another 3 more weeks (room 906). They meet our expectation; I give them 5 stars and recommend to all
Stayed 7 nights in Mar 2019
Response from Ms Linh on 10 May 2019
Dear Mr Huy Vu, Greetings from Cosmos Hotel Danang. First of all, I would like to thank you very much for having chosen Cosmos Hotel Danang for your holidays in Danang, as well as for taking your time to share your experience with us. Myself and all the Cosmos Team are happy to know that you had a good stay with us. Our goal is to make sure that our guests have the best stay possible and all the comments that you share with us will help crucial to keep improving. Once again thank you. Regards, Ms Linh Sales Executive

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Bad soundproofing and service can be improved.
We are given a free upgrade to Deluxe Room but on the 5th floor. The room comes with 4 huge windows and extra window in the bathroom. Thought it is airy and plentiful of daylight. But it is not a good choice as its noisy and hot. The hotel is new but very bad sound proofing. Can hear motorbikes/cars, next door pubs and street sellers. The street sellers are very noisy and annoying up until 1am. We can easily hear doorbells and other room chattings. We will presumed other dwellers can hear us, too. The aircond vent is located wrongly where our bed does not cool down easily. We set the aircond temperature and fan to the coollest but ocasionally in the night we have to shove away our blankets as it is getting warmer. Breakfast is acceptable. Rooftop pool is great view but the access to it is a bit questionable. The sun loungers by the pool is limited and there are just next to the building main aircond compressor. Location is acceptable as it is close to the beach, eateries and massage parlours. Da Nang has so many such small running boutique hotels, squeezing in each other small piece of land and expanding up to rush for the ocean view. The building design and usage as a hotel is always questionable. Cosmos is one of the good example. Next trip in Da Nang we will prefer the international brands. We will not come back to this hotel.
Stayed 3 nights in Apr 2019
Response from Ms Linh on 10 May 2019
Warmest greetings from Cosmos Hotel Danang! Thank you so much for your time sharing us your review on Hotels.com which is the positive contributions for us to improve the service by days. Please accept our sincerest apology for any inconvenience caused to you during the stay. We – Cosmos team are really appreciating your feedback and looking forward to welcoming you in the near future to enjoy a more memorable stay than previous one. We wish you all the best,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location and great rooms
The hotel is new and the all spaces were very clean. The hotel staff were very friendly but at times almost too much so (knocking to check if I wanted my room cleaned despite the 'do not disturb' light being on etc).
Stayed 2 nights in Apr 2019
Response from Ms Linh on 10 May 2019
Greetings from Cosmos Hotel Danang. First of all, I would like to thank you very much for having chosen Cosmos Hotel Danang for your holidays in Danang, as well as for taking your time to share your experience with us. Myself and all the Cosmos Team are happy to know that you had a good stay with us. Our goal is to make sure that our guests have the best stay possible and all the comments that you share with us will help crucial to keep improving. Once again thank you. Regards,

10/10 Excellent

Fhoooooon, Nonthaburi

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Near Danag beach where you can walk from hotel just 3 minutes. Surrounded with seafood restaurant, club, coffee shop and far from Lady buddha temple just 15 minutes. High recommended!
Stayed 1 night in Feb 2019
Response from Cosmos Hotel Danang on 2 Mar 2019
Dear Sir/Madam, We would like to express our gratitude to you for choosing to stay at Cosmos Hotel Danang and providing valuable feedback. The team cannot be thankful enough for you taking the time to provide not just our team with exceptional feedback, but our future guests with highly valuable information. Thank you very much for your sharing and we warmly welcome you back! Warm regards, Ms Linh, Sales Executive

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

10/10 Excellent

Laura, Salassa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La struttura è bella, la camera era molto spaziosa, il letto enorme, noleggiano scooter, il servizio lavanderia restituiva il bucato ben piegato e profumato. A 2 passi dalla spiaggia in un quartiere con molti locali e frequentato da molti occidentali. La colazione è abbondante, ma carente per il dolce. La piscina sul tetto pulita e panoramica
Stayed 7 nights in Mar 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Stayed 6 nights in Jan 2024

10/10 Excellent

Matti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tosi mukava hotelli hyvällä sijainnilla, palveleva henkilökunta kaikkiaan. Toista kertaa samassa hotellissa ja varmaan kuukauden kuluttua taas uudestaan. Ainut negatiivinen asia on että minibaari/jääkaappi oli molemmilla kerroilla lämmin. Mutta asia kyllä korjaantui. Tosi edullinen, hinta laatusuhde 10.
Stayed 9 nights in Jan 2024

4/10 Poor

laimei

Liked: Staff & service
Disliked: Cleanliness
員工服務態度好
Stayed 4 nights in Jul 2023

10/10 Excellent

Tracie jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolute brilliant hotel. Friendly staff and great service. Room very clean and comfortable. Hotel 2 minutes walk from the beach. Would definitely come again
Stayed 2 nights in Jan 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2020

8/10 Good

KIM TAK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體來說都很好
位置方便由機場到酒店也是10分鐘。酒店左右都很多食店和便利商店購買東西和吃東西都方便。步行到沙灘也很近。酒店整體都很好。早餐也很豐富美味。房間也很清潔。
Stayed 8 nights in Jan 2020

10/10 Excellent

JUNCHUL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
코스모스호텔 고맙습니다
전체적으로 만족합니다. 특히 깨끗하며 주변에 마트,음식점등 편리함도 추천에 한표 더하고 싶습니다 편안한 여행이었다 생각합니다
Stayed 5 nights in Nov 2019
Response from SALE on 30 Nov 2019
Dear JUNCHUL, The Cosmos Hotel team is happy to receive positive reviews from you and to know you are satisfied with the service of the hotel. All staff at Cosmos will always take your comfort and satisfaction first and your recognition is the greatest reward for our efforts. Once again, thank you for choosing the Cosmos for your stay in Da Nang and see you soon in the next trip. Best regards Mr Nguyen Pham Sales dept

10/10 Excellent

LEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
적극 추천합니다.
아주 마음에 들었습니다. 2박을 예약했었는데, 첫날은 4층의 더블베드 2개가 있는 방을 배정받았습니다. 룸 컨디션도 좋고, 침구도 깨끗했습니다. 리렙션 직원들도 상당히 친절하고 능숙하게 업무를 처리해 주었습니다. 1박 후 조식을 먹고 나가려는데 한 직원이 말을 걸더군요. 방을 10층으로 바꿔 주겠다고요. 굳이 그럴 필요 없다 하고 올라 갔는데, 혹시 트윈룸이 필요해서 그런가 하는 생각이 들어서 다시 내려가서 이야기를 해 보니 '다만 좋은 방으로 바꿔 주고 싶어서 그렇다'는 것입니다. 승락을 하고 10층의 방으로 이동을 했는데 정말 좋더군요. 투숙객에게 최대의 서비스를 제공하려는 스탭의 마음이 느껴졌습니다. 거의 흠잡을 곳이 없는 호텔이었습니다. 딱 한가지, 객실내 슬리퍼가 1회용이 아이었는데, 이부분만 개선되었으면 하는 바람입니다.
Stayed 2 nights in Oct 2019
Response from Mr Pham on 22 Nov 2019
Dear Sir/Madame The Cosmos Hotel team is happy to receive positive reviews from you and to know you are satisfied with the service of the hotel. All staff at Cosmos will always take your comfort and satisfaction first and your recognition is the greatest reward for our efforts. Once again, thank you for choosing the Cosmos for your stay in Da Nang and see you soon in the next trip. Best regards Mr Nguyen Pham Sales dept

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019
Response from Mr Pham on 22 Nov 2019
Dear Sir/Madame The Cosmos Hotel team is happy to receive positive reviews from you and to know you are satisfied with the service of the hotel. All staff at Cosmos will always take your comfort and satisfaction first and your recognition is the greatest reward for our efforts. Once again, thank you for choosing the Cosmos for your stay in Da Nang and see you soon in the next trip. Best regards Mr Nguyen Pham Sales dept

10/10 Excellent

Tonghun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Mr Nguyen on 20 Sept 2019
Dear sir/madame Thank you for taking the time to write your review of our Cosmos Hotel Da Nang. We also noticed and truly sorry that there were still some unfortunate events happened during your stay. Your comments are very much valued and it’s also lovely to read the nice word about your experience from the arrival to the departure. Be assured that we will share your warm words with our entire team. Again, we thank you for your feedback and we certainly hope to have the pleasure to welcome you again in a near future Best Regard Cosmos hotel Da Nang

10/10 Excellent

HJ

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
번화가나 해변에서 가까워 이동하기 편리했습니다. 방도 넓어서 가족여행으로 적합했고, 마사지 샵이나 음식점이 많아 좋았습니다.
Stayed 4 nights in Mar 2019
Response from Mr Nguyen on 6 Sept 2019
Dear Sir/Madame Warmest greeting from Cosmos Hotel Danang. Thank you for your kind review and we are pleased to know that you had a great time at Cosmos Hotel Danang. We are proud of our prime location as well as our service. We have been trying to make it better and better. We are very happy as you enjoyed your stay too. We do hope other guests find your review informative and inspiring. We are looking forward to welcoming you back for a longer vacation at Cosmos Hotel Danang. Best regards,

10/10 Excellent

MOHAMED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
فندق جديد وقريب من الشاطئ
الفندق في شارع جانبي قريب من الشاطئ وهو جديد طاقم الفندق بذلوا كل ما في وسعهم لارضاءنا حتى أنهم قدموا لنا طعام لوجبة الإفطار مناسب للمسلمين وعلى ذوقنا قريب من الفندق مطاعم بحرية وكافيهات تحتاجون تكسي للذهاب الى المجمع التجاري ومناطق الجذب السياحي شكرا لكل طاقم الفندق
Stayed 7 nights in Jul 2019
Response from Zen on 29 July 2019
Thank you for staying with us!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2019
Response from Ms Linh on 10 May 2019
Dear valued guests, Many thanks for your choosing Cosmos Hotel Danang as your accommodation. Thank you for your sharing your review on Expedia and I am very happy to know that you are satisfied with staying. Hope that we will have a chance to welcome you back. Many thanks and best regards,

10/10 Excellent

REN YU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
雖離海灘有200公尺，其他整體環境設備都很好。
整體不錯。房間寬敞。床很舒服，浴室設備很好，早餐很好，面海雖有200公尺，但可看海面日出 ，頂樓泳池視野很好但簡單些。員工服務很好。附近大小餐廳很多。
Stayed 2 nights in Apr 2019
Response from Zen on 20 May 2019
Thank you for staying with us!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019
Response from Ms Linh on 10 May 2019
Dear valued guests, Many thanks for your choosing Cosmos Hotel Danang as your accommodation. Thank you for your sharing your review on Expedia and I am very happy to know that you are satisfied with staying. Hope that we will have a chance to welcome you back. Many thanks and best regards,

10/10 Excellent

daun

Liked: Staff & service, room comfort
호텔 최고
너무 좋았어요 근데 청소가 조금 미흡했지만 직원들이 너무 친절해서 너무너무 규마웠어요 다음에 가면 거기서 계속 묵고싶어요 !
Stayed 1 night in Feb 2019
Response from Ms Linh on 10 May 2019
Dear valued guests, Thank you very much for your nice words and support to Cosmos Hotel Danang. We are really happy to know that you had a great stay with us. Certainly your comment is always highly appreciated and we can improve our better service depend on it. Thank you very much for your sharing information and we will think about it for sure. Once again, many thanks for choosing us and hope to have chance to welcome you back. Best regards,

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
酒店房間很整潔，設備也齊全，如有可提供護髮素就更好。早餐質數一般，至早上8時完結，時間太短了！ 日間前台職員非常有禮貌，但晚上的職員會在大堂睡覺，個人覺得不太好，大門亦會在半夜12點後鎖門，要入內就要叫醒職員開門。 酒店附近有多間咖啡店及酒吧，交通方便。徒步到海灘亦只是十多分鐘。 只是附近有地盤，早上比較嘈，晚上有叫賣小食的電單車，但還可接受。 整體，因酒家店有新開幕的優惠，所以性價比仍很高!
Stayed 3 nights in Mar 2019
Response from Ms Linh on 10 May 2019
Dear valued guests, Thank you for your support to Cosmos Hotel Danang. Many thanks for sharing valued experience for us and we are very excited to learn that you enjoyed your stay with us.Your lovely review is our encouragement and we promise that we will not sleep on victory. This is our big motivation to work and contribute. Once again, thank you very much for your kindness and hope to have chance to welcome you back. Best regards,

10/10 Excellent

Hwang

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service, location, price all perfect and the room is very clean. I strongly recommend staying here if you are planning to visit DANANG
Stayed 5 nights in Feb 2019
Response from Ms Linh on 10 May 2019
Dear valued guests, Many thanks for your choosing Cosmos Hotel Danang as your accommodation. Thank you for your sharing your review on Expedia and I am very happy to know that you are satisfied with staying. Hope that we will have a chance to welcome you back. Many thanks and best regards,

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
조식은 별로였어용~ 공항은 가까워서 아침일찍 공항가기 좋았어요 깨끗하고 수영장 있고 !!
Stayed 1 night in Feb 2019

8/10 Good

AYOUNG

Liked: Cleanliness, staff & service
가성비 짱인 호텔인듯. 아침에 조식도 주고 이가격에~ 이만한 데가 있을까 싶어요~ 단지 저희가 도착시간이 비행기가 연착되면서 늦었는데... 호텔이 잠겨있어서 약간 당황했고, 아침에 수영장이 위에 있어서 방음이 안되서 조기기상했다는 점만 빼면, 가성비 만족합니다. 그리고 미케비치 근처라서 걸어서 왔다갔다하기 괜찮았고 미케비치 가는길에 반미 맛집이 있더라구요 ㅋㅋㅋ
Stayed 1 night in Feb 2019