Front of property - evening/night

Reviews of Amina Lantana Hoi An Hotel & Spa

4 out of 5
Amina Lantana Hoi An Hotel & Spa
97 Nguyen DuyHieu, Hoi An, Quang Nam

Reviews

9.8

Exceptional

Rating 10 - Excellent. 12 out of 13 reviews" "
Rating 8 - Good. 0 out of 13 reviews" "
Rating 6 - Okay. 1 out of 13 reviews" "
Rating 4 - Poor. 0 out of 13 reviews" "
Rating 2 - Terrible. 0 out of 13 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

6/10 Okay

Renee

Travelled with family and small children
Liked: Cleanliness
The breakfast buffet was ok a bit limited in terms of options (eg only white bread) but fine if you just want something to get the day started. We ordered food at the pool and in room dining which was all super delicious. My kids loved the pool. The rooms were big, beds were comfortable my only issue was there are no doors to the general bathroom area so my sister was staying with my husband and i and it made getting dressed and showered very awkward for her as there was no door. This hotel also states it has a private beach which is why we booked it but it does not - it is like 3kms away from the beach.
Stayed 5 nights in Apr 2024

10/10 Excellent

Tomoyuki

Travelled with family
Liked: Amenities
二日間の滞在でしたがホテルの全ての対応がパーフェクトでした💯 とても素晴らしい時間をありがとうございました。
Stayed 2 nights in Mar 2024
Response from Amina Lantana Hoi An on 20 Mar 2024
We would like to express our sincere appreciation for choosing to stay our hotel. We hope you visit us again soon! Thank you so much and have a great day!

10/10 Excellent

Tae Joong, Hatfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very kind, and friendly. Breakfast was great, specially PHO. You can get your own omelet by chef, and eggs by your own way. Overall satisfied.
Stayed 1 night in Mar 2024
Response from Kelly - Reservation on 18 Mar 2024
We would like to express our sincere appreciation for choosing to stay our hotel. We hope you visit us again soon! Thank you so much and have a great day!

10/10 Excellent

hui miun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Mile Nguyen - Operation Manager on 19 Feb 2024
Dear Miun,On behalf of the entire team at Amina Lantana Hoi An, I would like to extend our sincerest thanks for choosing our hotel for your recent stay. We are truly grateful for your trust and support.Your satisfaction is of utmost importance to us, and we are grateful for your kind words. Should you have any further feedback or if there is anything else we can assist you with, please feel free to reach out to us.Once again, thank you for choosing Amina Lantana Hoi An. We look forward to welcoming you back in the future and providing you with another wonderful stay.Warm regards,

10/10 Excellent

Alexandra Irina

Liked: Staff & service, amenities, property conditions & facilities
Great stay. Good facilities for spa. Very quiet but in walking distance from town. Staff very helpfull
Stayed 10 nights in Feb 2024
Response from Mile Nguyen - Operation Manager on 19 Feb 2024
Dear Alexandra,Thank you for choosing our establishment for your recent stay. We greatly appreciate your kind feedback. We are delighted to hear that you had a great stay and enjoyed the spa facilities. Our team takes pride in creating a quiet and tranquil atmosphere while still being conveniently located within walking distance of the town. We are also pleased that our staff provided you with helpful assistance throughout your time with us.Thank you once again for your kind words and for choosing our establishment. We truly value your patronage.Best regards,

10/10 Excellent

Tomohisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service is key
4th trip to Hoi An, the welcome here was warm, lavender smell floats around in the air. The hotel lives up to their 5 star hotel rating. The onsite manager said one key thing, if there is a problem with your stay let us know, it's too late after you leave, in essense the hotel staff cares about its guests, they accommodated our request and made sure we were well looked after. Hotel is modern and clean, breakfast was enjoyable. 35k grab to old town. Recommeded to stay pool side as the city side can be noisier. The hotel suggested a tour we took to My Son. We took the shuttle to the old Town once. Will stay here again.
Stayed 1 night in Jan 2024
Response from Mile Nguyen - Operation Manager on 9 Jan 2024
Dear Tomohisa,We would like to extend a heartfelt thank you for choosing to stay at Amina Hoi An. It was an absolute pleasure to welcome you for your fourth trip to Hoi An, and we are delighted to hear that your experience with us was warm and memorable.We take great pride in providing a five-star experience for our guests, and we are thrilled to know that we lived up to your expectations. Our dedicated staff genuinely cares about the well-being and satisfaction of our guests, and we are glad that we could accommodate your requests and ensure that you were well taken care of during your stay.We are also glad to hear that you enjoyed our modern and clean facilities, as well as the delightful breakfast we provided. Thank you for recommending staying poolside for a quieter experience, and we are pleased that our suggestion of visiting My Son on a tour added to your overall enjoyment. We hope that the shuttle service to the Old Town was convenient for you as well.Your positive feedback is truly appreciated, and we are grateful for your kind words. We would be honored to welcome you back to Amina Hoi An on your next visit to this beautiful city. Please do not hesitate to reach out to us if there is anything we can assist you with in the future.Thank you once again for choosing Amina Hoi An.Warmest regards,Mile NguyenOperation Manager

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about this place is amazing. I would definitely stay there again, it was tough to leave. Henry and Mile were so hospitable. The breakfast is great and an added bonus.
Stayed 3 nights in Dec 2023
Response from Mile Nguyen - Operation Manager on 9 Jan 2024
Dear Jason,We would like to express our sincerest gratitude for choosing to stay at Amina Hoi An. Your kind words and positive feedback truly warm our hearts.We are thrilled to hear that your experience with us was nothing short of amazing. Knowing that you would choose to stay with us again brings us great joy, and we are grateful for your loyalty. We understand that it can be difficult to say goodbye to a place that has left a lasting impression on you.We would also like to extend our appreciation to Henry and Mile for their exceptional hospitality. Our team members take pride in providing personalized and attentive service to ensure that every guest feels welcome and well taken care of.We are delighted that you enjoyed our breakfast offerings. We believe that starting the day with a great meal sets the tone for an enjoyable experience, and we are glad that it was an added bonus during your stay.Once again, thank you for your kind words and for choosing Amina Hoi An. It was our pleasure to have you as our guest, and we hope to have the opportunity to welcome you back in the future.Warmest regards,

10/10 Excellent

HUAI HSIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and very comfortable to stay. The staffs are very helpful. There are good restaurants in a walking distance. Will stay next time when we come here again
Stayed 1 night in Jan 2024
Response from Miel Nguyen - Opearation Manager on 29 Jan 2024
Dear Huai Hsin,Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you found our hotel clean and very comfortable during your stay. We take great pride in providing a pleasant and relaxing environment for our guests.We're also glad to hear that our staff was helpful and that you enjoyed the convenience of having good restaurants within walking distance. We strive to offer a seamless and enjoyable experience, both inside and outside our hotel.Your kind words and recommendation mean a lot to us. We are honored to have earned your trust and loyalty, and we can't wait to welcome you back when you visit again. Please don't hesitate to reach out if there's anything else we can assist you with in the future.Warmest regards,

10/10 Excellent

Anne Karina Filt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Mile Nguyen - Operation Manager on 10 Jan 2024
Dear Anne,We would like to extend our sincerest gratitude for choosing to stay at Amina Lantana. It was our pleasure to have you as our guest, and we truly appreciate your decision to trust us with your accommodation needs.Your support and patronage mean a great deal to us. We value your feedback and are committed to continuously improving our services to ensure that each guest has an exceptional stay. If you have any suggestions or comments regarding your experience, please do not hesitate to share them with us.We wish you have a great time in Quy Nhon city.Warmest regards,