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Reviews of Waman Qorikancha

3.5 out of 5
Waman Qorikancha
Calle Awaqpinta 539, Al Costado, Del Qorikancha- Plazoleta Santo Domingo, Cusco, Cusco

Reviews

8.4

Very good

Rating 10 - Excellent. 38 out of 67 reviews" "
Rating 8 - Good. 14 out of 67 reviews" "
Rating 6 - Okay. 8 out of 67 reviews" "
Rating 4 - Poor. 2 out of 67 reviews" "
Rating 2 - Terrible. 5 out of 67 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Benjamin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay right in the middle of the city. We were able to walk to the plaza, local shopping, and museums. Plenty of access to everything. Staff was great. Breakfast was wonderful and you can’t beat the price.
Stayed 5 nights in Aug 2022

8/10 Good

Lidia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great location, large room, free tea of diverse kinds...
Stayed 7 nights in Aug 2022

10/10 Excellent

Max

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property was well mentioned and the staff was extremally nice and helpful.
Stayed 9 nights in Jul 2022

6/10 Okay

Rosanna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
The beds were large and comfortable. The shower and bathroom facilities were very outdated and worn.
Stayed 6 nights in Jul 2022

8/10 Good

Marcelo Biondo

Liked: Cleanliness, property conditions & facilities, room comfort
The location of the hotel is very good, near onde of the most important attraction of the city. But, it’s a little bit hard to find but there is not a lot of problem because the taxi drivers and the drivers of the tourist vans know it. The crew is a little bit unprepared but they are very kind. They do not offer help with touristic attractions or restaurants. Our room was big but did not have places to storage our luggage or closets. The bathroom was very good and the shower was fantastic, for us was the best part. The bed and
Stayed 6 nights in Jun 2022

6/10 Okay

Frank

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Place is 3 blocks from main plaza, 2 blocks to stores, banks, 4 blocks to laundry facilities, is on an alley so no access by car, short walk to main door. Rustic hotel, quiet from traffic noise but thin walls you can hear neighbors, building with many steps. Shower and bathroom floor if wet is a hazard, one heater for all 3 levels, no door handle on shower doors, no light switch to steps going down to bathroom, no operating restaurant as showed on website, closed for many months, no food warmers for breakfast food in basement breakfast room, a bot dark, but food quality is good, a bit understaffed. Nice place for one night and move on.
Stayed 2 nights in Jul 2022

6/10 Okay

Frank

Travelled with family
Liked: Cleanliness, staff & service
Pros: - Friendly staff. Always answered our questions and kept our luggage in storage when we needed. - Clean bedrooms. - Big rooms Cons: - The room”s door has a top glass that allows the light directly on our faces at sleep time. - the bedroom will highly benefit of a portable heater. Even for an additional price as the room is too cold.
Stayed 1 night in Jun 2022

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
The staff was very nice as was the location. The breakfast was cold every morning. The shower water was also often cold. There were also ants around the room.
Stayed 2 nights in Jun 2022

8/10 Good

Marco

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
good location does not have a good heating, we were 4 people they only gave us 2 towels when I went to request towels they told me they were full.
Stayed 3 nights in Jun 2022

10/10 Excellent

Brandon

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Wonderful accommodations, perfect for our family of four and the staff was friendly and helpful in every way. You’re close to several big plazas but not right in them which we preferred. Would recommend.
Stayed 2 nights in Jun 2022

10/10 Excellent

GRACE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our king size beds, very comfortable. large rooms with nice views from the window-roof tops and church bell tower looked so nice. Bathroom was large too with shower and big bath tub. Very happy with my stay there. Staff very friendly and helpful. I would come back to this hotel anytime
Stayed 11 nights in May 2022

8/10 Good

Agata

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff but location hard to find
Stayed 5 nights in May 2022

10/10 Excellent

Andres

Stayed 3 nights in May 2022

6/10 Okay

Raul

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
It is located in an excellent place, right next to the Qorikancha temple. It is very close to Avenida El Sol which has a lot of banks and Plaza de Armas. The staff was very friendly and helpful. The downside was the Wi-Fi and TV services were not consistent. Also, the pillows were not good. They always left one towel less than what we needed (4 people).
Stayed 4 nights in May 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Giant comfortable bed and view over the rooftops.
Nice room on two levels with a view over the rooftops. Two giant beds in our room and a huge tv (55 inches I think). Friendly and helpful staff.
Stayed 1 night in May 2022

10/10 Excellent

jennai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was modern and absolutely stunning.
Stayed 1 night in Apr 2022

10/10 Excellent

KAMILLE

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is extremely pleasant! Equipped our room with 2 heaters because it was quite chilly in the evening. Loved that we had 3 floors for our stay. The tea with the coca leaves was easily accessible and always full. There were body towels, however no hand towels to dry hands are wash up with. Breakfast was good, servers could be a tad bit more attentive to all guests dining. Would highly recommend Waman!
Stayed 4 nights in Apr 2022

10/10 Excellent

Cesar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar para hospedarse en Cusco!
La atención fue muy buena, el personal del hotel fue muy amable. Las camas cómodas y las habitaciones en general espaciosas y limpias.
Stayed 2 nights in Mar 2022

10/10 Excellent

gabriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a great price. I will return.
Stayed 2 nights in Mar 2022

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2022
Response from Maria Prado on 18 Feb 2022
Buenas tardes Sr Roland, fue un placer atenderlo durante su estadía. Lo esperamos en sus próxima visita. Saludos cordiales

10/10 Excellent

Nicola

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Maria Prado on 3 Feb 2022
Buenas tardes Sr Nicola, gracias por su preferencia, fue un placer atenderlo durante su estadía. Lo esperamos en su próxima visita. Saludos

10/10 Excellent

MANUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and clean place.
Friendly staff, very clean place. I slept well, no noise. Room and bath are huge. Love the shower and bathtub, hot water worked fine. It is closed to many attractions, shopping and restaurants.
Stayed 2 nights in Jan 2022
Response from Maria Prado on 19 Jan 2022
Buenas tardes Sr Manuel, fue un placer atenderlo durante su estadía. Lo esperamos pronto. Saludos.

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, good price
Nice place with a very good price-benefit ratio. A bit off that they won’t even offer you a bottle of water on your stay, but the beds are extremely comfortable and you get a good night sleep.
Stayed 2 nights in Jan 2022
Response from Maria Prado on 19 Jan 2022
Buenas tardes Sr David, fue un placer atenderlo durante su estadía. Lamentamos los inconvenientes que pudo tener y agradecemos las recomendaciones brindadas, esto nos ayudara a mejorar. Saludos.

8/10 Good

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So great we came back again!
Great value, charming space, excellent location, kind staff. Only complaint is that water in shower is only one temperature (super hot). But otherwise we had an excellent stay. Americans who are used to hotels having the essentials (shampoo, conditioner, hairdryer) bring your own if you need them.
Stayed 2 nights in Jan 2022
Response from Maria Prado on 19 Jan 2022
Buenas tardes Srta Joanna, fue un placer atenderla durante su estadia. Lamentamos los inconvenientes ocurridos y agracemos sus comentarios, esto nos ayudara a mejorar. Saludos.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Maria Prado on 3 Jan 2022
Buenas tardes, muchas gracias por su preferencia, estamos muy encantados por su estadía y esperamos volver a verlo pronto. Saludos

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lockdown stay.
Stayed here for a couple of nights at the beginning of lockdown in Peru. Staff were very accommodating to the few guests in the hotel
Stayed 2 nights in Mar 2020
Response from Mary on 30 July 2020
Dear guest Thank you for your comments. We hope the coronavirus vaccine will appear soon so the tourism return. Have a nice day!

2/10 Terrible

Yan, Canada

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
We arrived this address at 10 pm during heavy raining, we cannot find any sign with this Hotel name, Door was closed, and show a business sign is " ANKA Restaurant". Our Canadian cell no signal at Cusco, Peru. we stand on heavy rain got whole body wet trough. finally I local people pass there help us made a phone call, a hotel staff open door.. After check in , we enter a sign to us room. There is fully fill a new painting's formaldehyde vapor in room, and this room without windows. no people can live in this surroundings. We ask change a room, their manager coming, at first moment he told us it is nothing wrong this vapor smell. I told him I am a engineer I know what is smell come from and show him the new painting on washroom door and frame. After that he told us no room available for us change, They only can do the return our paid booking fee, let us go for find other hotels. Everybody think about it was 11 pm on heavy raining, we are no available cell phone, not speck local Spanish, plus if you knock a hotel which room price I will get. My wife and me we keep require help, finally they call another hotel and book a Taxi send us to new hotel, We got refund from this hotel and add $ 5 USD live in another hotel it was 12 middle night. This hotel check out time is 10 AM, it not show on booking information.
Stayed 1 night in Feb 2020
Response from Maribel on 7 Mar 2020
Good afternoon Sir I'm so sorry for the delay! We are very worried for this situation. At first thank you very much for taking a time to write this comment, we are already taking corrective measures, to it doesn't happen again. Please received our apologies! Regards

10/10 Excellent

Sharon, Miami, Florida

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was perfect extra clean and high comfort, very good breakfast
Stayed 3 nights in Feb 2020
Response from Maribel on 18 Feb 2020
Good evening Sharon Thank you for your comments, we are very happy to know that you enjoy your stay to WamanQorikancha. Thank you very much. Regards Maribel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Roberto J

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, at lease the family room with the huge bathtub, and the common areas. I guess they still need to fix a few touches to take it to the next level. Clean, super comfortable (beware there is no elevator for those with physical problems), a few blocks from Plaza de Armas. Nice breakfast, service was good (even when at the front desk they were not able to answer none of my questions, not even info about taxis lol) but they tried (i guess all were new). The supervisor (Edwin Ramos) was great, gave us a quick review of Peru's history, the hotel and recommendations. They kept our bags after check out. I definitely recommend this hotel, the best one that I stay in Peru.
Stayed 2 nights in Jan 2020
Response from Maribel on 5 Feb 2020
Good afternoon Sir. Thank you very much for your comments, we are working so hard to take the next level. Sorry for the staff of the from desk, you are rigth, they are new. We hope see you again! :)

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Great location right next to an Incan temple. Friendly and helpful staff
Stayed 1 night in Jan 2020
Response from Mary on 29 Jan 2020
Dear guest Thank you very much for your comment. It makes us very happy to know that you enjoyed your stay at the hotel. We hope you come back soon! :) Regards.

2/10 Terrible

Gad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Major issues
Door was left open when we were away And found earrings broken. Was told ok to late check out. Went touring for the morning and hotel called telling me no late check out. Forefeitijg my money. At night the night operator fell asleep. Could locked out. Requesting full refund.
Stayed 3 nights in Jan 2020
Response from Mary on 29 Jan 2020
Good morning We are very sorry for everything you have to happen at the hotel, althought that the concierge said he entered to the room to put the towels with permission of your roommate, anymay we apologize and we will be very carefull. Regards.

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The location is good The breakfast was Poor The staff could be more attentive and diligent
Stayed 2 nights in Jan 2020
Response from Maribel on 29 Jan 2020
Good morning dear guest Thank you for your comment We have to improved our service, we are working in that. We'll have to be happy to our guest. Sincerely.

10/10 Excellent

Camila, Colombia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing. Kenia, Jesús and David really went the extra mile to make us feel at home. They even gave us a free upgrade to a suite on our last night. The hotel is perfectly located, very close to everything yet in a quiet part of the historic center. The beds and pillows are probably the best we have had (which is especially important in a place like Cusco where most excursions are hikes). The showers are also amazing.
Stayed 3 nights in Dec 2019
Response from Mary on 24 Jan 2020
Good afternoon Thank you very much for your comment. We are happy to having you as our guests and know that you were happy fill as with a satisfaction. We hope you come back! :) Good luck! Regards. Maribel

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I became very ill due to altitude sickness and the staff was amazing! They actually went all the way to the clinic with me. Truelly greatful.
Stayed 5 nights in Nov 2018

10/10 Excellent

Ronny, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Employees were above and beyond to make feel happy, confortable and safe.
Stayed 4 nights in Aug 2018

6/10 Okay

VICTOR

Travelled with family
Liked: Cleanliness
Esta a 8 minutos caminanado de la plaza de armas, igual al mercado de San Pedro, al lado del Koricancha, fueron muy diligetes en conseguirnos transporte y un servicio de transporte para ir a un tour. Siempre hubo agua caliente, y a pesar que estaban llenos el ambinete siempre fue muy tranquilo. Por otro lado, su wifi fue muy malo, sus muebles a pesar que son hermosos (tallados de madera-unicos) no son muy funcionales, debieron conseguir una arquitecto que les ayude en el tema de distribucion, los dos cuartos que utilizamos no tenian ventilacion en el bano. no habia un lugar donde poder poner las maletas, o un escritorio. el desayuno a pesar que era lo suficientemente variado, y el personal se esforzaba por complacer a los huespedes, era en un ambiente muy frio, y eso le bajaba la calidad muy rapidamente a los productos. Necesita aun muchos accesorios para utilizar en el bano. Su relacion precio-calidad esta casi justa.
Stayed 5 nights in Aug 2022

8/10 Good

julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Chambre spacieuse et confortable Par contre il y fait froid…. Déjeuner compris est correct Le personnel est très gentil Pas de frigo dans la chambre et pas de sèche cheveux ( aurait été un plus pour nous)
Stayed 2 nights in Jul 2022

10/10 Excellent

Merlly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grata Estadía
Servicio puntual y amable, el personal empatico y atendieron nuestras solicitudes siempre con una sonrisa, la limpieza tanto de la habitación como de las instalaciones en general muy bien.
Stayed 1 night in Jun 2022

2/10 Terrible

Gisella

Travelled with family
Disliked: Cleanliness
Me cancelaron la reserva con poco tiempo de anticipación
Stayed 1 night in Jun 2022

8/10 Good

Leslie

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Agradable, puede mejorar
El hotel limpio, bien ubicado. Ambiente acogedor y amigable. Sin embargo al ser una casona no cuenta con ascensor así que no es apto para personas de movilidad reducida. Por otro lado, tuve problemas al hacer el check in ya que no me daban la habitación (suite) que había reservado alegando que era error del sistema de reserva (expedia). Al final pudo solucionarse. Recomiendo llamar directamente al hotel para confirmar la reserva de la habitación que ha elegido. El desayuno es buffet y muy variado.
Stayed 1 night in May 2022

2/10 Terrible

Riccheri X.

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The day before our reservation the hotel cancel our rooms because of damage on the roof… and no the day before in the morning the day before at night.
Stayed 3 nights in Apr 2022

10/10 Excellent

Leonardo

Stayed 3 nights in Apr 2022

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gran hospedaje
Un gran hotel, y su habitación con jacuzzi fue muy buena, grata experiencia
Stayed 2 nights in Mar 2022

8/10 Good

Christian Ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2022
Response from Maria Prado on 15 Feb 2022
Buenas noches Sr Christian, fue un placer atenderlo durante su estadía y lo esperamos en su siguiente visita. Saludos cordiales.

6/10 Okay

Mads

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Four things were falsely advertised at this hotel: Free airport transfer (we paid 25 soles each way) Free bottled water Breakfast buffet A restaurant. All of these were listed as included in our room here on hotels.com, but none were actually. Remember to bring warm clothes, because there is no heating at this hotel. One day i spotted an electric radiator which we were allowed to bring to the room. Only one of the staff members speaks english and but he was very helpful. The beds were very good though and there was a big TV in front of it with netflix already signed in. The shower was also great and the bathtub.
Stayed 7 nights in Jan 2022
Response from Maria Prado on 15 Feb 2022
Buenas noches Sr Mads, fue un placer atenderlo durante su estadía y agradecemos sus comentarios que nos ayudara a mejorar. Saludos cordiales.

8/10 Good

Ingelin

Liked: Cleanliness, staff & service, room comfort
At first we laughed about people not finding the hotel (reading other reviews), but it is really hard to find (take note of this if you arrive late). The shower in our room didn't work properly and it could have been a bit cleaner, but the staff that work there are super kind and very helpful. If you have any problems during your stay I am sure they will do everything they can to make sure you have a great stay!
Stayed 1 night in Jan 2022
Response from Maria Prado on 4 Feb 2022
Buenas noches, gracias por su preferencia. Para nosotros fue un placer atenderlo durante su estadía y le agradecemos por los comentarios esto nos ayudara a mejorar. Saludos cordiales.

4/10 Poor

Darcy

Disliked: Cleanliness, staff & service, property conditions & facilities
I found chewed gum and nail clippers in my room
I booked a room for me and my fiance for a romantic getaway. We booked this particular room because we thought the bath looked amazing. Arriving at the hotel we realize that the bath is non-workable and the handyman couldn't fix the bath in our time there because of a lack of tools. They offered us another room which was less homie and with way too many beds for us. After taking our luggage to the room, we come to the realization that they did not do a very good job at cleaning. There was gum (already chewed), and a toenail clipper in the frame of the window. My fiance was livid and the best thing they could do was to give us complimentary pisco sours for our troubles. We understand that the hotel industry is struggling right now with COVID and restrictions, but exactly for those reasons, they should do better with thoroughly cleaning rooms before offering them.
Stayed 2 nights in Jan 2022
Response from Maria Prado on 3 Feb 2022
Buenas tardes Srta Darcy, gracias por su preferencia, fue un placer atenderla durante su estadía. Lamentamos todos los inconvenientes ocurridos y agradecemos por sus comentarios esto nos ayuda a seguir mejorando. Saludos cordiales.