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El Balcon

3.0 star property
El Balcon offers a historic retreat in the heart of Cusco, where knowledgeable staff help travelers discover authentic local experiences beyond the tourist trail

Choose dates to view prices

Travelers experience Cusco's heritage at El Balcon with continental breakfast and coffee shop. The sun-filled terrace offers city views, and the garden provides a quiet retreat. Multilingual staff and concierge services help guests navigate the ancient Inca capital.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Restaurant
  • Laundry room
  • Room service
  • Housekeeping
  • 24/7 front desk
The current price is AU$173
21 June - 22 June

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Children may not be eligible for complimentary breakfast

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Peru value-added tax (VAT) at 18%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Peru. The exemption only applies to stays in Peru not exceeding 60 days.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 20442088811

We should mention

This property does not have any lifts
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies

Frequently asked questions

Is El Balcon pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at El Balcon?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at El Balcon on 21 June 2026 start from AU$173, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at El Balcon?

This hotel doesn't offer parking.

What time is check-in at El Balcon?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at El Balcon?

Checkout is at 11 AM.

Where is El Balcon located?

Located in Cusco Historic Center, this hotel is within a 10-minute walk of Museo Irq’i Yachay and Plaza de Armas. Museo de Plantas Sagradas Magicas y Medicinales and Plaza Sán Cristobal are also within 10 minutes. San Pedro Station is 13 minutes by foot and Cusco Wanchaq Station is 23 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

8.6

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 228 out of 319 reviews
Rating 8 - Good. 62 out of 319 reviews
Rating 6 - Okay. 16 out of 319 reviews
Rating 4 - Poor. 8 out of 319 reviews
Rating 2 - Terrible. 5 out of 319 reviews

Reviews

Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Great staff; clean room and common areas; great breakfast; very pretty courtyard; great views; great location
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Ailise

Liked: Cleanliness, amenities
Extremely accommodating staff, great breakfast options, high quality sheets
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and setting, kind and helpful staff, great breakfast
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Stella

Liked: Cleanliness, staff & service, amenities
The place is beautiful and the room is clean. Breakfast is delicious.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Juan Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and the comfortable rooms and awesome hot showers.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Amazing breakfast! Helpful staff, nice room, and hot shower.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast and good coffee.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Haina

Liked: Cleanliness, amenities, property conditions & facilities
Very good breakfast, friendly staff, the cleanness of room is ok, has some stains on the pillows and bed.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Claudie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was great, check-in went smoothly, clean room
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Aryaman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great view, great breakfast
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Freya

Liked: Cleanliness, property conditions & facilities
Great location, really walkable to the historic center, restaurants and shops. Good breakfast. Comfy rooms.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Kyle

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic place to stay. Wonderful food options and very friendly staff.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Benny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, beautiful, attentive staff, great breakfast
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Sherry

Liked: Cleanliness, amenities, property conditions & facilities
Great little hotel! The breakfast was perfect! Upstairs neighbors were loud and the hotel is a little ways away from everything which requieres a lot of walking to everything but on the upside less noisy than the center.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jan-Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Staff went above and beyond during our stay. It felt like staying in an upscale hotel!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Ivonne

Liked: Cleanliness, staff & service, property conditions & facilities
My friend and I loved the property, super cute for a fair price. The staff was so nice and the breakfast very tasty and healthy, they work just with organic products from the area which made the experience unique. The location is fairly close to the main plaza. We highly recommend El Balcón.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rustic and cozy hotel right in the heart of the city center. The restaurant had excellent food and the staff was all very pleasant.Easily walkable. Close to the train station and airport. My only complaint was the wi-fi signal in the hotel room was poor, though it worked fine in the common areas and restaurant.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
We really felt taken care of at El Balcon. The kitchen staff: Juanita, Marlene, and Nely made delicious food and their care felt like a warm hug. We loved the very homey kitchen and restaurant.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Amalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a cute accommodation, very authentic and not a cookie cutter. The way it’s set is to disconnect, there is no tv in the room, just a good simple room with a good mattress. Breakfast is great, good cofffee.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was delicious and fresh with plenty of choices. The fresh baked bread was amazing. The staff was very accomadating. And the coffee...Wow!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Carol Su Ming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast, good environment
Stayed 1 night in May 2025
Verified

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were fabulously clean, comfortable beds, the staff was super friendly, and the courtyard was beautiful. It was a noisy street, but that seemed to be a consistent everywhere in Cusco. Easy walk to the main square. The balcony was a great place to sit and enjoy the view.
The courtyard as you walk in.
Rooms with a view.
Our view from the balcony.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Bilma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the place and staff are very friendly!
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Sebastiano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was fantastic and super unique - the staff was super friendly, the grounds were beautiful, and the room was clean and quiet. The hotel has a very antique and rustic feel which very much added to it as well.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

CRISTINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, beautiful views of Cusco .
Stayed 5 nights in May 2025