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Reviews of Casa Inn Hostal

3 out of 5
Casa Inn Hostal
737 Calle Hospital, Cusco, Cuzco

Reviews

8.8

Excellent

Rating 10 - Excellent. 33 out of 50 reviews" "
Rating 8 - Good. 9 out of 50 reviews" "
Rating 6 - Okay. 4 out of 50 reviews" "
Rating 4 - Poor. 2 out of 50 reviews" "
Rating 2 - Terrible. 2 out of 50 reviews" "

9.0/10

Cleanliness

9.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, super location for everything! This is the quietest hostel I've ever stayed in! Water pressure is very sketchy, except in the mornings, and there is no "free" breakfast offered. Staff only speaks Spanish, so bring your translation app if you don't! I would totally stay here again! WiFi was consistent throughout the property. A couple of reviews mention a dog and/or cat. They do not have them anymore, so no more worries on allergies!

10/10 Excellent

filomena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Oskar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Perfect location and great value for money ratio
Stayed 1 night in Nov 2023

10/10 Excellent

Michelle, GREEN RIDGE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is not marked well and the door is kept locked, so we had to knock until someone let us in. We noticed a doorbell later. The staff was very friendly and the room was good for three adults traveling on a budget. The area was walkable and plenty of places to eat and drink. We felt safe and comfortable everywhere we went in the vicinity.
Stayed 2 nights in Nov 2023

10/10 Excellent

Yavanna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, wonderful staff!
The location was perfect, just above the San Pedro market. The staff was so friendly and kind, willing to help us with whatever we needed. It was so nice to have a private room in a hostel. Great environment and all our tours were able to pick us up right at the door. Highly recommend to anyone going to Cusco!
Stayed 7 nights in Sep 2023

10/10 Excellent

Tattiana

Stayed 3 nights in Apr 2023
Response from Qori Cusco Inn on 8 May 2023
apreciamos su opinión y nos importa su experiencia. Nos complace saber que disfrutó de su estancia en nuestro hotel y le agradecemos por tomarse el tiempo para compartir su opinión positiva en Expedia Group. Esperamos darle la bienvenida de nuevo en un futuro próximo y ofrecerle otra experiencia maravillosa. Gracias por elegir nuestro hotel y por su confianza en nosotros.

8/10 Good

Julio

Stayed 3 nights in Mar 2023

8/10 Good

Chris

Stayed 1 night in Feb 2023

10/10 Excellent

Rasmus

Stayed 3 nights in Nov 2022

10/10 Excellent

Sarah

Stayed 1 night in Oct 2022

6/10 Okay

Marcelo

Disliked: Cleanliness, property conditions & facilities, room comfort
Es economico
Baño con cabellos pegados en la pared de la ducha, habitación con restos de comida bajo las camas, sin lámpara de noche y enchufes mal ubicados, no hay armario ni mueble para dejar la ropa y en la publicación de internet decía 11 mt2 y ni siquiera eran 6
Stayed 3 nights in Oct 2022

8/10 Good

MILAGROS JANELLE

Stayed 4 nights in Oct 2022

8/10 Good

Hilma Elena

Stayed 7 nights in Aug 2022

2/10 Terrible

Alvaro

Stayed 5 nights in Jul 2022

10/10 Excellent

Narda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cusco 7 Days
Excellent staff and customer service. Always very attentive, courteous, and helpful. Flavio is amazing at getting the best tours for any attractions or adventures. Definitely recommend to everyone staying in Cusco. Thank you
Stayed 7 nights in Jul 2022

10/10 Excellent

Jenny

Stayed 5 nights in Jun 2022

10/10 Excellent

Luis Alfredo

Stayed 5 nights in Jun 2022

8/10 Good

Adaceli

Stayed 2 nights in Jun 2022

10/10 Excellent

CARLOS ERNESTO

Stayed 1 night in May 2022

8/10 Good

Raúl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
It was a good place to stay, close to the main square and to other cool places.
Stayed 3 nights in May 2022

6/10 Okay

KELLY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

JULIA ROSA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar para hospedarse
Excelente atención, buenas habitaciones, hambientes muy buenos, disponibilidad para tomar bebidas calientes en cualquier momento, 100% garantizado, información de primera en cuanto a tours en cusco.
Stayed 2 nights in Apr 2022
Response from Qori on 5 May 2022
Muchas gracias por la confianza señorita Julia

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot water, superior staff, warm cozy beds, safe, close to shopping.
Stayed 1 night in Mar 2020
Response from Casa Inn Hostal on 28 Mar 2020
Thank you for your preference ... it was a pleasure to have attended you, we hope to visit us again. We are at your service.

4/10 Poor

Renata

Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2020
Response from Casa Inn Hostal on 23 Mar 2020
Gracias por su preferencia ... Esperemos nos vuelva a visitar pronto.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and service, good location. It met our expectations.
Stayed 6 nights in Jan 2020
Response from Casa Inn on 13 Jan 2020
Thank you very much for the preference ... always welcome

10/10 Excellent

Loralyn, Regina Canada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for what we needed. We were on tours daily. Toilets and showers are hit and miss but that is common in Cusco related to the altitude Would stay here again for sure
Stayed 3 nights in Nov 2018

6/10 Okay

Anggie

Travelled with family
Disliked: Amenities, property conditions & facilities
La atención fue buena pero las habitaciones no estaban limpias, y no había agua para bañarse, todo muy viejo y acabado
Stayed 3 nights in Jan 2024

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atencion super excelente
Stayed 2 nights in Nov 2023

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Vicente Yael

Stayed 1 night in Oct 2023

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Mitzi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio
Stayed 1 night in May 2023

6/10 Okay

victor hugo

Liked: Staff & service
Disliked: Cleanliness
Es una buena relación Calidad y precio sin embargo tuve detalle con la habitación que originalmente se me asignó estaba sucia y se solucionó el tema cambiándome a otra que estaba un poco más limpia.
Stayed 7 nights in Sep 2022

10/10 Excellent

ILICH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hostal es limpio, el personsl muy servicial y la ubicación esta muy bien, a unas calles de la plaza central, lo justo y necesario para visitar el Cusco
Stayed 7 nights in Sep 2022

10/10 Excellent

Maritza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena
Stayed 3 nights in Jul 2022

10/10 Excellent

Rosmery Lizbeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2022

10/10 Excellent

Laura Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy gentil!todo el servicio del hostel! Limpio, comodo y cercano a todo lo que me interera conocer.
Stayed 3 nights in Jun 2022

10/10 Excellent

Jose Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Todo Ok
Stayed 1 night in May 2022

8/10 Good

Lai Chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
location is good and staff was likely
Stayed 3 nights in Mar 2020
Response from Casa Inn Hostal on 23 Mar 2020
Thanks for your preference .... Se await your soon return.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Son muy atentos y serviciales. El hotel esta muy bien ubicado. Lo recomiendo mucho.
Stayed 8 nights in Mar 2020
Response from Casa Inn Hostal on 23 Mar 2020
Gracias por su preferencia, un gusto haberlos atendido .... Estamos a su servicio, esperamos su pronto retorno.

10/10 Excellent

Maria, Cocula, Jalisco, Mexico

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
la atencion del personal, son muy atentos a mis necesidades, me ofrecieron buenos tour
Stayed 5 nights in Feb 2020
Response from Casa Inn Hostal on 23 Mar 2020
Muchas gracias por su preferencia, fue un placer haberlos conocido ... Esperemos nos visiten pronto.

10/10 Excellent

Luis Andrés

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Casa Inn Hostal Cusco on 23 Mar 2020
Gracias por su preferencia, fue un gusto haberlos atendido ... Esperemos nos visite pronto.

10/10 Excellent

Luis Andrés

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel cómodo y excelente ubicación
Excelente hostel, buen precio, cómodo, limpio, buena ubicación y una conexión wifi estable. Muy recomendable para aquellos que quieran hacer los tours que ofrecen la agencias por su cercanía con los lugares de recogida.
Stayed 4 nights in Feb 2020
Response from Qory Inn Hostal on 25 Feb 2020
Gracias Luis, estaremos a su disposición siempre, felicidades.

4/10 Poor

Marek

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location good, condition of the building terrible
Pictures in the offer do not correspond to the actual appearance of the rooms. The bathroom has no shelf for cosmetics. Neither in the room nor in the bathroom there is no hanger or even a nail in the wall, there is nowhere to hang a towel or clothes. There is no cabinet or chair. Cracked tiles and fungus in the bathroom. There is no window in the room, only a small case under the ceiling overlooking the corridor.
Stayed 1 night in Feb 2020
Response from nueva administracion on 17 Feb 2020
Gracias por su comentario , trataremos de mejorar y darle un mejor servicio , estamos en mejoramiento del local , somos nueva administracion y estamos renovando el local para darle un mejor servicio.

8/10 Good

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En cuestión del lugar buena relación costo/beneficio. Lo único malo fue que había algunos huéspedes que siendo 11 o 12 de la noche se la pasaban hablando o riendo muy fuerte y algunos nos teníamos que parar temprano para realizar nuestros tours.
Stayed 3 nights in Jan 2020
Response from Gracias por hacernos Saber on 4 Feb 2020
Gracias por hacernos Saber Trataremos de mejorar y dar un mejor servicio , espero que aya disfrutado de su estadia.

10/10 Excellent

Jorilda

Stayed 7 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019
Response from Gracias por preferirnos on 22 Dec 2019
espero que aya disfrutado de su estadia

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good budgetplace
Very good budgetplace. Friendly, clean rooms, small breakfast,... Ubication close to mercado san pedro. Not the big luxuary, but for this price an excellent choice.
Stayed 2 nights in Nov 2019
Response from come back soon we wait for you on 21 Nov 2019
Thank you very much for staying at home inn hostel I hope you enjoyed your stay