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Reviews of Arklow - Pet Friendly with Ocean Views

Arklow - Pet Friendly with Ocean Views
Culburra Beach, NSW

Reviews

8.6

Excellent

Rating 10 - Excellent. 7 out of 14 reviews" "
Rating 8 - Good. 5 out of 14 reviews" "
Rating 6 - Okay. 1 out of 14 reviews" "
Rating 4 - Poor. 1 out of 14 reviews" "
Rating 2 - Terrible. 0 out of 14 reviews" "

8.6/10

Cleanliness

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Gayle S.

Disliked: Cleanliness
Really disappointing
I addressed the following concerns to the managing agent but there was no response. We arrived to the property to find the grass really overgrown, which we felt was unwelcoming and not at all expected since the nearby homes are all well kept. We are well past the Christmas and New Year season so I don’t think that can be explained. On coming upstairs there was a bag full of rubbish on one of the kitchen chairs and it was quite smelly. There were no spare batteries and the batteries in the air con remote, the main TV remote and the clock were flat. We had to go out to purchase new batteries for all remotes. My partner had to work from home on the Mon-Tues-Wed and had brought his things… eg two good quality computers, which we put on the dining table and could be easily seen from the road, yet we were unable to lock the doors to either verandah in order to go out. This is not ok. We read your reasons for removing the keys but surely a latch or something otherwise would be the minimal expectation? We had other valuables with us and felt very uneasy knowing the house could not be locked. I note that the price of this holiday home per night exceeds what a comfortable hotel would be so we did have some expectations around cleanliness and presentation. I had to do some basic cleaning before we settled in. Could be a lovely holiday property but needs work. Thorough cleaning (cobwebs and thick dust ever-where). Outside furniture is rusted out and again unwelcoming.
Stayed 4 nights in Jan 2024
Response from VrboOwner on 4 Mar 2024
We are very sorry to hear you had this issue with your stay and we will pass this on to management and housekeeping staff. Thank you

10/10 Excellent

Sienna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay, it was short but sweet. The location was perfect, just a walk away from the beach and close proximity to local shops and cafes. The house was in a quiet and safe area, and we enjoyed sitting on the front balcony the with view of Lake Culburra. Our only complaint would be having the bathroom and the only toilet downstairs. And we found the backyard and outside area not very user friendly. Other than that we thoroughly enjoyed our stay, the house was clean and well equipped for a family.
Stayed 2 nights in Jan 2024

10/10 Excellent

Matt H.

Liked: Cleanliness
Dream location
We loved staying here, the lake and beach was the best, with the range of birdlife a definite plus. the house and property was as described and very comfortable. I would come back again. Thank you
Stayed 4 nights in Oct 2023
Response from VrboOwner on 18 Nov 2023
Thanks for leaving us a review. We’re so happy you enjoyed your stay, we love it there too. Come down again soon, we’ll always be happy to have you.

10/10 Excellent

Stephen A.

Liked: Cleanliness
Go with the flow at Arklow
Awesome sweet little house! Great for a little family getaway dog included! Loved it
Stayed 2 nights in Aug 2023
Response from VrboOwner on 15 Sept 2023
Thank you for leaving a lovely review, we’re so glad you and your four-legged family member had a wonderful stay. We hope to see you all again with us soon.

8/10 Good

Laura

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Cute beach house in a great location. Perfect for a couple of nights away.
Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness
Great location
With the lake open this was a perfect place to stay as there were great swimming opportunities just across the road. The accomodation and facilities were great. Steep stairs maybe difficult for some. Culburra Beach and surrounds we’re lovely.
Stayed 7 nights in Mar 2023
Response from VrboOwner on 23 Mar 2023
We’re happy to hear you had a lovely stay, and can’t wait to have you back with us on your next holiday.

8/10 Good

Allison R.

Liked: Cleanliness
Beachfront accommodation
Nice beach stay. Directly across the road from beach and 2 min drive to shops and bowling club.
Stayed 3 nights in Jan 2023
Response from VrboOwner on 10 Feb 2023
Thanks for leaving us a review. We’re so happy you enjoyed your stay, we love it there too. Come down again soon, we’ll always be happy to have you.

10/10 Excellent

Benita C.

Liked: Cleanliness
Perfect pet friendly beach location
We thoroughly enjoyed our long weekend in this beach house. Perfect place for a pet friendly vacation. Thank you!
Stayed 3 nights in Jun 2022
Response from VrboOwner on 16 July 2022
Thanks for taking the time to leave a review. We’re so pleased that you enjoyed your stay and its proximity to the beach, nothing’s better than the sound of waves with an added bonus of having your pets to enjoy it with.

10/10 Excellent

drina j.

Liked: Cleanliness
Great beach house, pet friendly.
House was great, warm outdoor shower was a bonus. Huge yard although mostly unfenced. Huge front deck with great views and back deck more than doubled the living area.
Stayed 3 nights in May 2022
Response from VrboOwner on 1 June 2022
Thank you so much for your feedback on Arklow. We're glad you enjoyed the view

8/10 Good

Maxine S.

Liked: Cleanliness
Quiet village
Not much to do when the weather’s bad, but certainly chilled and quiet area. Small creaky stairs down to the bathroom was not ideal for older holidayers. Small place but fabulous reno
Stayed 5 nights in Apr 2022
Response from VrboOwner on 17 July 2022
Thank you for leaving a review. The weather has been extreme for NSW and I'm glad that you found time to Chill and relax. We hope to have you holidaying with us again, hopefully, the weather will be better for you next time.

8/10 Good

Jenny J.

Liked: Cleanliness
Weekend Getaway
Property location you could not fault, BUT the property is a little tired and needs TLC to match the price we paid..Would we go again? Probably.
Stayed 2 nights in Jan 2022
Response from VrboOwner on 19 May 2022
Hi Jenny, thanks for a great review. Arklow has had some paint work done since you were there, so that should have helped freshen things up.

10/10 Excellent

David M.

Liked: Cleanliness
Lovely cottage
We are fussy guests, but this definitely passed. Comfy beds, kitchen well equipped, nice furnishing, very comfortable place to be overall. Close to beach, good views, would happily stay here again.
Stayed 4 nights in May 2021
Response from VrboOwner on 11 June 2021
It's a cosy little place isn't it David! great location and view! You're welcome back at Arklow any time.

8/10 Good

Anna M.

Liked: Cleanliness
Great short stay
Nice property, lovely location.
Response from VrboOwner on 22 Feb 2021
Thank you for the great review. Hearing that you had a wonderful time with us makes us happy. We look forward to the next time you stay with us.

6/10 Okay

Mhorag C.

Disliked: Cleanliness
Lovely location but completely let down by cleaners
The property was perfectly situated to access the beach and was well equipped for our stay. It was however let down by the cleanliness & is in dire need of a deep clean. From rotting food, empty food packets & left behind toys under the sofas, to dirty tissues under the bed, dirt on the bathroom floor and cobwebs under the bathroom cabinet. This level of cleanliness is not expected when paying a high cost for a holiday stay & detracted from our stay.
Stayed 3 nights in Dec 2020
Response from VrboOwner on 1 July 2021
Hi Mhorag, Arklow is certainly in a good spot! It's a little surprising to hear the level of cleaning issues your describing as we didn't have any communication with you during your stay at all. Usually when someone reports things such as this we would ask the guest to send us photos so we could rectify any issues as needed. All our properties undergo full spring cleans every now and then with regular cleans scheduled between each guest. There has been a spring clean since your stay and a fantastic cleaner on board so shouldn't be a problem from here.