Search Best Resorts in Cuba

"Actually never made our stay but had to pay. I tried to 'change' the date, not cancel, because we had a last minute issue and we are 7 hrs away. They wouldn't do anything for us. They were rude and said there are other places we could stay in the area. Just wanted others to be aware when they book. Make sure you are 100% SURE before you book. I know it was my fault, but Customer service was not good. They do NOT care about their customers at all."

"From the moment we checked in, we were made to feel welcome.. People said good morning to us, were helpful with directions to local places, the breakfast offerings were excellent (the coffee was particularly good!) The room was spotless and I appreciated the DOVE products in the bathroom. The whole experience was very, very good value for the money and the staff working there really made the stay lovely and personal... Well done!"

"This place needs a major overhaul. Very outdated. Place is clean. "

"Pancakes were delicious, staff was very helpful and pleasant, pool and exercise room were nice, comfortable bed"

"Old, but clean"

"Pool was not heated. Bed was hard as a rock. No bathtub in bathroom "

"Our family had an amazing stay! The staff is so friendly and amazing amenities. "

"Beautiful area. Great stay!"

"Hotel is very dated- though clean, things are starting to fall apart. Someone had a oool party while we were there and the kids were very loud. Location of hotel is amazing. "