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Reviews of Villas Punta India

2.5 out of 5
Villas Punta India
San Juanillo, Cuajiniquil, Guanacaste

Reviews

6.0
Rating 10 - Excellent. 1 out of 6 reviews" "
Rating 8 - Good. 2 out of 6 reviews" "
Rating 6 - Okay. 1 out of 6 reviews" "
Rating 4 - Poor. 0 out of 6 reviews" "
Rating 2 - Terrible. 2 out of 6 reviews" "

5.8/10

Cleanliness

7.0/10

Staff & service

10/10

Amenities

5.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not what we expected but still a good experience
Good, friendly service, beautiful views, peaceful area. However, it is important to note that you must call a day ahead to confirm your booking as the man on duty is not always notified that you are coming... Also, be aware that to get to Ostional and Villas Punta India, you must travel on at least 17 miles of dirt road. Rough drive if you don't have 4-wheel drive (or a larger car)!
View from our patio.
Stayed 1 night in Dec 2021
Response from Laura on 25 Dec 2021
Hello! Im laura propietor.thanks for your comments.heidi, In gral juan always knows about bookings. Roads are unpaved, but maybe thats why this is a little peace of paradise...

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Hotel Ever!
This hotel should not be allowed to use Hotels.com or any other service like it. I booked this hotel far in advance of our trip and they canceled on us when we got there at 4 PM leaving us nowhere to stay. They had given our room to someone else. (maybe they paid more?) it took forever to find another place to stay. 10PM we finally found a bed, in a town 30 minutes away.
Stayed 2 nights in Dec 2021
Response from Laura propietor on 17 Dec 2021
Jeremiah we didnt have your booking.something was wrong with the app.its expedias app fault.ill talk to then.you dont know our place to evaluate it.i understand your anger but you should be fair. We will solve it.sorry for all inconviniences

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service!! Quiet and peacefull.
Stayed 3 nights in Dec 2021
Response from Laura propietaria on 16 Dec 2021
Gracias luis! Un gusto tenerle con nosotros:)

6/10 Okay

Richard

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Reservation mix up but they fixed it. Place not properly cleaned. Wooden walkways to cabins in poor condition. Beautiful setting. Three door locks: one hard to work and one didn’t at all. Very rugged roads from Nosara; had to ford small stream; need 4x4.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The villas are in a secluded area very private lots of peace nature and quiet time and fully equipped with everything you need. Juan the hotel care taker was amazing and very knowledgeable about the area from restaurants and beaches to roads and shortcuts. Overall it was an amazing experience especially San Juanillo beach I would absolutely recommend it and I’m looking forward to my next stay at this place.
Stayed 3 nights in Feb 2021

2/10 Terrible

Crisia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una película de terror
Por favor no vayan a este lugar, está viejo, descuidado, sin seguridad, las puertas no cierran y el carro debe permanecer en la calle. No hay guarda de seguridad y todo da miedo!! Huyan del lugar.....
Stayed 1 night in Dec 2020
Response from Laura propietaria on 30 Apr 2021
Consulten otras criticas de otros portales turisticos Por favor y vengan a guanacaste sin miedo. Es muy hermoso