Beach Hotels & Resorts in Crystal Beach from AU$138

"The property was very clean and modern. "

"The housekeeping staff was great and every day our room was swept and mopped fresh made sheets & extra towels. When we arrive for check-in, the first thing I noticed my open my door was a cockroach. I called down to the front desk twice to get someone to come up and kill it and essentially get us a new room and the front desk girl was rude and laughed about it like it was insane that I couldn’t just kill it myself and stay in that room. I believe his name is Nigel at the front desk. He was very apologetic and got us a new room right away although I was so freaked out by how big the bug was we slept at the light on the rest of the week. The restaurant has good food and drink choices. However it takes easily 30 minutes to get a waiters attention outside to get a drink, I had to ask for a drink menu three times and get up and finally get one myself. I was disappointed to not know there wasn’t a hot tub there, but that was my fault when I looked booking. I thought the picture was a hot tub, but it turned out to be a kitty pool. The bartenders were nice and the rest of the hotel staff was friendly. I would definitely say the bathrooms need updated and most of the hotel, especially the restaurant. You could see bugs all over the windowsills and dust all over the blinds so that was kind of gross to look at while you’re eating. "

"Wonderful beach area. Pool is really nice too"

"early check in was so nice! shuttle to the airport very convenient "

"Excellent "

"Pool was nice. Beach was great. No charge for chairs. There was a nice walking path next to the hotel. "

"Clean room but not at all as advertised!!!"

"The views are beautiful, the rooms not so much. The pool was great. I like that there was a security"

"The Pool area was nice. Room really need a make over. Floors were not too clean, very gritty. Air conditioner was very loud and right next to bed, therefore blew right on me. Not great amenities. Would not stay there again. "